Matt Grange Home Heating Experts Reviews 

450
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

cant praise Matt Grange company enough. they responded to a difficult query almost immediately and Sam came out and what a pleasant knowledgable gentleman he was. He talked plain English...importanc... See more

Rated 5 out of 5 stars

Excellent service. Had a new heating system installed five years ago & had no problems whats so ever, by Matt & he's team. And have had it serviced each year by Matt & team since installation. Always... See more

Rated 5 out of 5 stars

I don't know where to begin, Monday boiler playing up, Thursday a new boiler & the Inbetween a great experience from Maria & then the lads who visited us! Highly recommend this company, not only the s... See more

Rated 5 out of 5 stars

We had our boiler serviced this morning. An engineer arrived on time, very polite and efficient. We left him to it and he just shouted when he wanted us. Gave us some advice and guidance which was us... See more

Company details

  1. Gas Installation Service
  2. Air Conditioning Contractor
  3. Heating Contractor
  4. Boiler and Heating Service
  5. Plumber

Written by the company

Proud to install, service and repair Worcester-Bosch gas and oil boilers across Teesside, Co. Durham & North Yorkshire. We provide a personal service, tailored specifically for your needs. To us, it doesn’t matter how large or small the job; everyone is treated with equal courtesy and will receive excellent workmanship and attention to detail. We’ll respect your home, working quickly and efficiently, leaving no mess and minimising disruption. We’ll do our very best to be there when we say we will be and we’ll let you know as-soon-as-possible if there’s any need to change our planned arrangements. At Matt Grange Gas & Oil Heating Services you can always expect a professional and competitive service. We're Gas Safe & OFTEC Registered, qualified, experienced, insured and all work is fully guaranteed. We're also authorised by the FCA to provide finance for your boiler installation if necessary. Please contact us today to discuss your requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

450 reviews

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4.9

All reviews

(450)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

EXCELLENT FROM START TO FINISH

Matt Grange installed my new boiler and heating a couple of years ago and I am a regular customer with a service contract. My oven recently broke - Ceri came and installed my new one. What a company - efficient/polite/excellent customer service and very tidy workers can’t recommend them enough wouldn’t use anyone else now. The BEST in the area - THANK YOU !!!!!

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - easy to book (no waiting on the phone), on the day the office called with details of the engineers ETA as I had requested. Engineer polite and knowledgable. Couldn’t have been easier. Will definately use again. Thank you.

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service received from Maria and Kerry. Friendly, professional communication; visited on the scheduled day / time; took time to explain the part which needed replacing; offered a service plan but didn’t apply pressure in any way. Would highly recommended.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

5 star boiler service

I've used Matt Grange for a number of years and always find them helpful, efficient and friendly.
An added bonus is that they're reasonably priced.

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great service, highly recommend

The two men who came to service the boiler were very professional, polite , informative and a great work ethic. They performed the job properly, not just take the cover off and give it a quick hoover. They took their time and checked and cleaned filters and everything else that needed doing. 100 % recommend them and 100 % use them again. The office also kept me in the loop and well informed. Credit where credit is due , great to get great service.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Matt and his team…

I cannot recommend Matt and his team more highly. The service is second to none. The service Engineer Ceri is a very pleasant guy, who extremely knowledgeable and professional. He is a credit to the profession and Obviously Matt Grange

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy (new) customer

Initial conversation with office was very good. Maria was informative, helpful and friendly - and efficient.
Engineer (Chris) called ahead - and, having finished previous job early, checked if I wanted the original appointment or an earlier visit, if convenient.
On arrival, Chris offered to take off his shoes, checked over the system, explained the work and options available (and showed me evidence of past mild leaking from joints.
I also had a couple of questions, arising since last service (by another, independent, servicing engineer).
Chris was very helpful, checked back with office on one issue and made good recommendations for way ahead.

Work completed well and left clean and tidy.

Given relative age of system the office will consider the various Plan Options and come back to me with a recommendation for best way ahead.

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

Reassuringly Trustworthy

Helpful and knowledgeable workforce. They do a good job at a sensible price and are pleasant and professional. Emergencies are dealt with quickly and efficiently. A pleasure to deal with.

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great service by a fantastic company

Had our boiler fitted some years ago by this fantastic company. They are alway very professional, from the lady answering the phone to the guy who deals with the boiler. We reported our boiler faulty at 9.30 am and a new pump was fitted by 3.30pm the same day.:You can’t ask for better service than that. Thank you all at Matt Grange recommend you 100%

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

First Class Service

First class service provided from liaising with Office Manager Maria to the work carried out by Engineer Ceri. Both are a credit to the company and the industry - very professional, extremely knowledgeable and polite. Thank you.

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Engineer Ceri arrived on time to carry out boiler service. As always very polite, knowledgeable and professional. Excellent company from booking to completion of work. Highly recommended 10/10 well done and thankyou all at Matt Grange.

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant staff!

Had Matt Grange install a brand new central heating system last year in our bungalow. Very pleased with the price and with the highly professional team that installed it. This week paid for the first boiler maintenance visit. The engineer was named Ceri and again we were really impressed at the professional but friendly attitude that Matt Grange staff seem to have. Have no hesitation in recommending this firm.

August 30, 2023
Unprompted review

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