Mail Boxes Leeds were outstanding in every way. Mumtaz always replied promptly and helpfully to enquiries, and the packing department did a remarkably good job. The entire experience was excellent... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I live in Sweden and wanted to ship 2 family portraits (oil paintings) from London to my Swedish address. I was recomended MBE in Shepherds Market, Mayfair. I must thank Elvira and her team for the... See more
Company replied
Exceptional service- collected my parcel, ahead of schedule , and got it to me almost a full week ahead of time. Very easy, and "human" to deal with, and albeit they didnt guarantee an early delivery,... See more
Company replied
Very good responsive booking service with a personal touch. Fair price quoted and auction item (picture) received in great condition and very well packaged. Pick up from the auction house, packagi... See more
Company replied
Company details
- Business to Business Service
- Courier Service
- Digital Printing Service
- Mailbox Rental Service
- Online Auction Service
- Shipping and Mailing Service
Written by the company
At Mail Boxes Etc. UK & Ireland, we specialise in a range of services designed to meet all your shipping, printing, and postal needs. Whether you're looking for worldwide parcel delivery, high-quality printing, or secure mailbox rental, our team of friendly local experts is here to assist you every step of the way. Our courier services ensure your urgent documents, precious items, or business packages are delivered safely and efficiently, with professional packing, reliable tracking, and help with all necessary paperwork. In addition to our shipping expertise, we offer a wide array of printing services, from impactful business cards and brochures to large-format prints, bringing your projects to vibrant life. For those seeking a secure postal solution, our mailbox rental service provides peace of mind, ensuring your mail is safe and accessible. At Mail Boxes Etc. UK & Ireland, you're more than just a customer – you're part of our community. Let us simplify and enhance these essential services for you and your business. Trust the experts at MBE for all your parcel delivery, printing, and postal needs.
Contact info
Unit 1, Petre Court, Petre Road, BB5 5HY, Clayton-le-Moors, Accrington, United Kingdom
- 02035350250
- marketing@mbe.uk
- www.mbe.co.uk
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Franchisees - not joined up and awful customer service
Used MBE to pick up from an auction house in Diss. Multiple franchises with no care for customer service and support and in my case paid one franchisee but another picked up the item and now being asked to pay twice for the service. Spoke to customer services (Gareth) who just quoted the contract at me and said they have 10 days to get item to me. 14 days on and now in a battle to refund payment and pay another to deliver it. Crazy. Awful. Not joined up and don’t care yet they’re all trading under MBE. Avoid
December 19, 2025
Unprompted review
Dear All,
Dear All,
I wanted to express my appreciation for the kind and speditive and honest service I experienced working together on a little project with Mail Boxes Portsmouth. Especially (I hope I may mention the name) Ansa was a brilliant support all all a long the way.
Thank you very much!
Kind regards
C.G
December 15, 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much, C.G., for taking the time to share your appreciation!
We are absolutely delighted to hear that you had such a positive experience with Mail Boxes Etc. Portsmouth. It is wonderful to know that you found our service to be kind, speedy, and honest while working on your project.
We especially appreciate you mentioning Ansa! We will be sure to pass your kind words along to her; she will be thrilled to know she provided such brilliant support all along the way.
Thank you again for choosing us, and we look forward to working with you on any future projects!
Super friendly team and very helpful.
December 15, 2025
Unprompted review
Good Communication & Excellent Packaging
Having such good communication was very helpful keeping me informed on the procedure. And my item is made of silver so I was concerned about it getting bent. it is a spoon which is still in lovely condition considering it is date stamped...1618, and has a slightly later owners initials and date...1638 on the end of it...which is very special. It was packaged exceptionally well.. firstly in tissue paper then in many thick layers of bubblewrap.It was then 'sensibly' placed in quite a large box..(for a spoon)where it fitted snugly right in the middle with the box fully packed. So if the box got dropped or received any heavily handed treatment my item would be safe from damage.
Many thanks, Martin Stevens...
.
November 27, 2025
Unprompted review
Posted presents to American today in…
Posted presents to American today in Cambridge king st branch - so helpful , quick and easy to do with his help , definitely will return and use them again!
December 12, 2025
Unprompted review
Hopeless website
Hopeless website. Wasted over an hour. They did not offer any compensation . Fed up with poor service
December 11, 2025
Unprompted review
Untrustworthy
Untrustworthy. Avoid. If you want your property to go into a black hole for two weeks only to get shipped back to the point of origin, and to arrive damaged then choose them. Unbelievably unprofessional. The head office washed their hands of responsibility of their franchisee and did nothing to help.
November 27, 2025
Unprompted review
AVOID
AVOID - Terrible experience - no communication, did not collect my items when they said they would and then refused to answer my emails and never called me back when they said they would. Gave them a chance to respond to my complaints and they still never got back to me. Went with another company - Pack & Send Hall Green and the difference was night and day - amazing service.
December 5, 2025
Unprompted review
Great international student discount!!
December 10, 2025
Unprompted review
George was extremely helpful in…
George was extremely helpful in arranging my shipping and package. Will definitely be coming back
December 6, 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for the fantastic review! We are thrilled to hear that George was extremely helpful in arranging your shipping and package. We appreciate your feedback and look forward to welcoming you back definitely!
Very quick and easy printing
Very quick and easy printing, just had to send an email with the documents I wanted to print
December 3, 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for the five-star review! We are thrilled to hear that you found our service very professional and that the packing of your porcelain was excellent. We appreciate your feedback!
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for the five-star review! We are thrilled to hear that you found our service very professional and that the packing of your porcelain was excellent. We appreciate your feedback!
shipping service
i went to mail boxes etc served by jorge and he was very helpfull with everything , super good service im very happy
December 5, 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for the fantastic review! We are delighted to hear that you went to Mail Boxes Etc. and that Jorge provided you with super good service and was very helpful with everything. We're so glad you're very happy!
Professional, Friendly, and Reliable
I am not usually inclined to leave company reviews, but my experiences with Mailboxes Etc. Ruislip deserves recognition. I have used their services on several occasions, and each time the customer service has been exceptional. Most recently, earlier this week, I was assisted by Alec, who went above and beyond to resolve an issue that was outside the scope of the service I had requested. His professionalism, dedication, and cheerful manner ensured the matter was handled smoothly. The final delivery was carried out with care and a smile. Thank you for consistently outstanding service.
December 2, 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for taking the time to leave this wonderful review. We are particularly proud of Alec! It is fantastic to know he went above and beyond to resolve an issue outside the requested scope. His professionalism, dedication, and cheerful manner ensured the matter was handled smoothly, and the final delivery was carried out with care and a smile.
Professionally and securely packaged
I contacted MBE to arrange for an auction lot to be collected and posted to me. I asked for an estimate before the auction, and knowing that this was possible, I went ahead with bidding and won the auction.
All communication was prompt and relevant. My item was wrapped securely and professionally, with no risk whatsoever of damage in transit. The receipt from the auction was also included in the box, which I hadn't thought to check about and ask for.
I hadn't known about MBE before, but would definitely use them again and would recommend them to others. Thank you.
November 28, 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for this wonderful and detailed review! We are thrilled to hear about your very positive experience arranging the collection and posting of your auction lot.
We appreciate you noticing the small details, like including the auction receipt! We are very happy you discovered MBE and will definitely use us again and recommend us to others. Thank you!
Had a great experience
Had a great experience! Super friendly staff and efficient. Will return
November 26, 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you so much for the fantastic review! We are thrilled to hear you had a great experience and found our staff super friendly and efficient. We look forward to your return!
Absolutely amazing service!!
November 24, 2025
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thank you for the wonderful five-star review! We are absolutely thrilled to hear you received Absolutely amazing service!! Your fantastic feedback is much appreciated.
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