Cannot fault McCarthy Cars, the sale was handled with complete professionalism and I was kept in the loop with any ongoings. The team and owner should be proud of the business they run and are hir... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely awesome company. Bought a car from Jonathan 13 years ago and was so impressed with my beautiful car that went back two weeks ago to replace it. What is so special about McCarthy Cars is the... See more
Company replied
Friendly, helpful, no pressure from start to finish during the sales process from Julian . He dealt with all the necessary paperwork with our part exchange and new car purchase. All our requests were... See more
Company replied
I found McCarthy Cars to be very professional and pleasant to do business with. John McCarthy was very helpful, trusting and not at all pushy. They had a great selection of cars, all very clea... See more
Company replied
Company details
Information provided by various external sources
Established over 45 years ago, McCarthy Cars is an award winning family-run business and one that prides itself on looking after its customers. We are also an RAC Approved Dealer and part of the RAC BuySure used car programme, which means that every car within our range of over 200 high-quality used cars has each had to pass an 80-point RAC Approved Preparation Standard. Moreover, all of our cars are backed up by a comprehensive after-sales service to give you additional peace of mind.
Contact info
72 Mitcham Road, CR0 3RG, Surrey, United Kingdom
- 020 8688 8086
- sales@mccarthycars.co.uk
- www.mccarthycars.co.uk
4.5
Excellent
641 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 12% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Competitive Pricing and Good Financing Options
Bought a car from McCarthy cars. Pricing was competitive and they helped us to finance our car through a part cash part credit card which was incredibly helpful. They were helpful with aftercare on the car and a great local service.
January 10, 2026
Unprompted review
Mccarthy Cars
We had a great experience at Mccarthy Cars. Jonathan was attentive but not pushy. Took time to show us around and answered all our questions. Very happy with the service.
May 6, 2026
Brilliant service
Brilliant service, very friendly and welcoming and polite, made sure the car was valeted and new m.o.t would definitely recommend and use again.
May 7, 2026
The experience of buying a car from…
The experience of buying a car from McCarthy cars was made easy by Maria and all the staff behind the scenes could not be happier with are new car and have had lots of comments about how good my car looks from friends and have recommended friends and colleagues where to go when buying a new car
May 1, 2026
Bought my Audi A3 from them and they…
Bought my Audi A3 from them and they delivered this to me last year.
No problems with the buying or the car apart from we have a leak into the boot as it is a convertible.
Car in very good condition and drives superbly. Condition was perfect and they were very helpful during the online sale.
May 5, 2025
Really liked the car and mileage
Really liked the car and milage it had been repaired but needed a couple of things adjusting so the sales guy kindly let us get the repair done nearer our home but after receiving the quote which he had been sent too he decided that he had not agreed to all the work on the quote which I found really confusing when I queried this with him and asked what was going on he said he had agreed on the phone to the garage which I knew nothing about !! neither did the garage ? this all happened on the actual day the garage were going to start the work so I had to phone and cancel Not sure what was going on there.
April 23, 2025
Customer service is literally the best
Customer service is literally the best. They will not fail you. Ask for Maria she will take care of you and make sure you leave with a smile.
February 19, 2026
Reply from McCarthy Cars UK Ltd
Hello Oshane, Thank you for taking the time to share your experience with McCarthy Cars. We’re delighted to hear that you found our customer service to be the best and that the team made you feel so well looked after throughout your visit. It’s especially great to hear that Maria made such a positive impression and ensured you left with a smile. We’ll be sure to pass along your kind words to her. Kind regards, McCarthy Cars.
I took my car for service on the 14th…
I took my car for service on the 14th April at 10:15 am I was offered a silver service @£399 for full service and MOT. They said they will give it back by evening in most cases. I was then told it will be next day as they now have fitted everything and only MOT to be done. I’m here with them at 13:30 and I’ve still not received my car. They now tell me it will be 5pm and I had to cancel my shift for work today. It’s really bad service and I hope you guys out there find another service centre… the receptionist talk to you like it’s their car and you got to take shit they say and keep quiet….
April 15, 2026
Unprompted review
Great team at McCarthy Cars
Great team at McCarthy Cars. I was happy with my purchase and John is super experienced with great customer care. I would definitely recommend the team at McCarthy on that basis and they also have a good range of cars available.
September 25, 2025
Reply from McCarthy Cars UK Ltd
Hello Grace, Thank you for taking the time to share your positive experience at McCarthy Cars. We’re so pleased to hear that you were happy with your purchase and that John provided such a high level of service. It’s great to know you felt well looked after and supported throughout the process. We really appreciate your recommendation and are glad you also found a good range of cars available. Kind regards, McCarthy Cars.
McCarthy Cars are professional, trustworthy and respectful
McCarthy Cars were great because they are professional, trustworthy and respectful to women who want to buy nice cars. I always buy my cars from them and my new purchase is my third one so that says it all. Jonathan McCarthy is awesome and I wouldn't go with anyone else. I will be back in another 3 to 4 years as I have now got the 'travel bug' of driving brilliant cars without wasting money on a brand new one that loses its value as soon as you drive it off of the forecourt. AND you want to keep buying used cars pre and post 2035, before we are all forced to run electric cars which are not fully sound to operate on the roads!
April 9, 2026
Unprompted review
Reply from McCarthy Cars UK Ltd
Hello Tina, Thank you for taking the time to share such a detailed and thoughtful review of your experience with McCarthy Cars. We’re really pleased to hear that you found our team to be professional, trustworthy and respectful, and that you’ve continued to return to us for your car purchases. It’s especially great to hear your kind words about Jonathan and that he made the process so positive for you. We truly value your loyalty and are delighted that you’ve been able to enjoy the benefits of driving quality used cars over the years. We look forward to welcoming you back again in the future. Kind regards, McCarthy Cars.
Everything made so easy
Everything made so easy, no dramas, Mccarthy cars,very professional, all details correct, thank you.
February 25, 2026
Reply from McCarthy Cars UK Ltd
Hello Morris, Thank you for taking the time to share your experience with McCarthy Cars. We’re really pleased to hear that everything was made easy for you and that you found the process smooth and professional from start to finish. It’s great to know all the details were handled correctly and without any hassle. We truly appreciate your feedback. Kind regards, McCarthy Cars.
They went out of their way to assist me.
March 23, 2026
Reply from McCarthy Cars UK Ltd
Hello Mrs E Trout, Thank you for taking the time to share your experience with McCarthy Cars. We’re so pleased to hear that the team went out of their way to assist you and ensure you were well looked after. Providing that extra level of care is something we always strive for, so it’s great to know this came across during your visit. Kind regards, McCarthy Cars.
Mccarthy cars are very helpful and take…
Mccarthy cars are very helpful and take time to make sure you are getting a great deal.
April 8, 2026
Issues identified with my vehicle was…
Issues identified with my vehicle was rectified when reported.
April 8, 2026
The car is fantastic
The car is fantastic, customer service was pretty good as well.
Unfortunately at some point they have put the incorrect address on the registration document meaning I never received the log book. Called them multiple times but it was never resolved so needed up paying for a new one myself.
December 11, 2025
I had plenty problems with the car i…
I had plenty problems with the car i purchased from this company. I wouldn't advise anyone to purchase from them. They also help with financing the car and the company they use charges you 3 time the car value
April 8, 2026
Reply from McCarthy Cars UK Ltd
Hello Simon, Thank you for your kind feedback! We're delighted to hear that you found our service to be great value and that you would choose us again. We truly appreciate your support and look forward to assisting you in the future. Kind regards, McCarthy Cars.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.