McCarthy Cars UK Ltd Reviews 

Issues identified with my vehicle was rectified when reported.

The car is fantastic, customer service was pretty good as well.
Unfortunately at some point they have put the incorrect address on the registration document meaning I never received the log book. Called them multiple times but it was never resolved so needed up paying for a new one myself.

I had plenty problems with the car i purchased from this company. I wouldn't advise anyone to purchase from them. They also help with financing the car and the company they use charges you 3 time the car value

Great service, good value, will use again.

Very careless

I went there for a specific car but found out that I actualy don't like it. I went around looking for something, for "the one". Even if I booked a viewing for one, I had other cars in my mind. As I didn't like the one that I booked for, I started looking around, they have a good variety of cars, there was no pressure to buy, no side eyes. Eventually I have found one, but was not sure if that is "the one". Maria was very helpful, explaining everything, making a discount where it was possible. All my concerns were answered and I walked out with my new car.

AVOID at all costs this dealership sells faulty cars and has poor customer service. There service station does not fully repair cars that are faulty or try to find the actual fault. They become rude and avoidant as well as dismissive when you have an issue

When we first went to McCarthy cars we were treated so well by Maria. On finding a car to purchase Maria told us that we had to take out the warranty otherwise they would not sell the car. Anyway we took out the warranty and three days later the car was displaying 'battery traction fault. ' Obviously we contacted Maria and stated what had happened. They asked us to bring the car in, which we did. When we got the car back it was less than three weeks before the same thing happened again. Of course we wanted a refund and stated the same but they just went ahead and stated that they had fixed the problem which was not the case.
Anyway to cut a long story short, nearly 7 months on we are still awaiting a refund.
Please be careful when buying from here. It made me wonder whey they INSISTED that warranty was taken out. Did they know the car was faulty?

Their customer orientation is very good and calm

Everything was perfect Johnathan was brilliant explained everything customer service excellent I would recommend this company to anyone

The way Maria handled the query and helped me to select the car which suits me in all aspects. She also had a car with same make and model but the price was on higher side but she didn’t advised me that and helped me book the right one for me. Cheers to Maria from McCarthy Cars

Friendly, honest and professional service. Were willing to answer all our questions! Gave attention to details with thorough information and background on the car.
Approachable and easy to talk to.

They cater for your motoring needs, friendly and very helpful with the service that they provide.

Julian was Very helpful, very polite, gave me all the information I needed for my new care.

It was very good customer service Maria was very good to me

Excellent service, john was very helpful and informative, answered all my questions etc, would definitely recommend and buy from them again .

Mccarthy cars offer great service from a family business with a long history . It was great to be treated as a customer in this modern world where the idea of customer service has been lost

Very glad and happy for the service received. The lady Mary was very nice and very helpful to give us information on any questions.

Sent a message via Autotrader and it was responded to promptly.
Spoke with the salesman Steve & he was most helpful with no pressure.
Brought & collected the car with a couple of days, car clean, handover detailed and not rushed.
Was made to feel welcomed without any pressure throughout the whole process. Thank you Steve! / McCarthy Cars