McDonald's Reviews 2,408

fries cold and salty as hell

Mcdonald's are awful. Ordered McMuffin Burger on app with bonus points and the app froze. Also ordered separate part of the meal through the app and paid on card. Turned up to the restaurant to collect and nothing came through. Lost my points and my money! Walked away with nothing! Awful service and experience

My willy got stuck in the deep fryer :(

Got my food, I ordered a Big Mac with plain cheese, I got a onion lettuce and tomato Big Mac, my drink was a coke instead of a sweet tea, and it wasn’t even the worst experience of the McDonalds

We ordered 2 chicken combos and the buns where burnt went to the manager she said that's just the way it is and did nothing very unprofessional

GranviIle Road - Sheffield - the worst McDonald's 'restaurant ever!
It's scary when your order is missing a half of burgers you paid and you already paid for them but actually there's nowhere to send a complaint or request a refund. Chat is horrible, not able to use it, no phone, no email address, disgraceful.
They're sending you to ubereats which is fraudulent as the day is long. Terrible! Never ever!

Ordered large fries and cheese burger takeaway opened it and the fries was half full terrible this was liscard Wallasey might as well paid for a small fries

Its hard to know where to start...

Firstly the App is atrocious - about 10 steps to order a coffee and today it excelled - it took me 15 mins, 3 app crashes and a load of hassle to cancel an order from December that the app decided to resubmit.

So, after 10 mins at the counter, and some McDs employees with some horrible attributes, someone came to help me and explain how to use it... it was more than a little condescending (I am IT literate), eventually they gave up too - the app really is awful!

So, 25+ mins of hassle and my Latte finally arrived! But it was only half full (typical of this location, they do undersized servings routinely), so I asked to receive a full cup. Which then arrived.

I left the store and had a sip, but scorched my mouth, the missing half of my latte has been filled up with boiling water!!! The pain aside, it was undrinkable (half latte, half water is bad!!).

After 30 mins and more interactions with more staff with bad attitudes I just took it back and left it with them - life is too short for bad coffee and arguments!

But, I thought that McDs should know, and also heck, they could refund me the £2.89!! So, I used the app to leave feedback - turns out its a bot, it crashed a couple of times and took 15 mins to even leave feedback - I should have learned my lesson.

So, 4 hours later, I get an email asking me to go into the app (which is now uninstalled - never again) and get the receipt, take an image of it, transfer it to my laptop and email it to them. They also asked for my email address (yep, the one that they had just used to email me).

So, I'm done, I'm not going to argue with McDs over £2.89 - if they don't want to refund it, then they can keep it. It'll be the last they see of me, the app is deleted from my phone and I feel happier, my routine coffee when I walk the dog can come from somewhere else - at least I won't get miserable/rude people and half measures.

Try to place an order through their app which in turn ordered for a completely different location I was in. Contacted customer services and they refused to give me a refund even though I got no food and no one in-store would help me.
Will never be buying McDonald's again as they are a shameless corporate entity.

The wholesome , cheerful young lady at the drive through..
Made me smile and feel 😊

Tues

Haven't eaten here in a while and I had a taste for the fish filet. OMG sandwich is very small yet price still 10 plus dollars and only a half slice of cheese. BRING THE OLD MCDONALD'S BACK PLZ. THIS IS WHY YOUR SALES HAVE DECLINED. POOR CUSTOMER SERVICE AND POOR FOOD QUALITY. ALTHOUGH I MUST SAY THE MOUNT ZION LOCATION IN MORROW GA SERVICE WAS VERY PROMPT.

Hiring the most pathetic lazy staff everywhere. All locations near me and when traveling are dirty and service couldn't be worse. Now the product is getting worse

This place was good because the food tasted good

Pros:
- the food tastes very good. some of the best food i've ever had. amazin.
- the amount of money you pay is very low (especially taking the deals into account) considering how many calories you get out of it

Cons:
- if you ask them for no onions on your 4 double cheeseburgers then they will scrape them off, which leaves the taste of onion still in some bites, as well as sometimes just straight up getting an onion in it still
- they always put your food in a bag even though you're sitting at a table, but then they bring trays to everyone else (not very fair if u ask me)
- you can't order food to your house on the website; you must install the app and do it from there.
- you can't use gift cards in the app; you must go to the actual store to do so.

If these cons were to be fixed, it would be top 1 place to eat of all time.

Every time I place an order it’s always late then when I receive the meal it’s cold and some things are missing coffee is stone cold . I order two large flat white coffee and I get one white and the other black . Coffee is always cold and spilt all over the food and you never get jam with the toasted muffins ..what is going on with macdonads….

Payed 2 euros for sturdy thicc plastic cups and upon returning them i did not get my 2 euros nor my cups back. Shame on you mcdonalds. Dirty way of ripping of your customers

This is absurd! I cannot either use or acess McDonalda APP AS i changed to new phone namely fairphone 6! MC Donalds is only compatible with android os which Spy on users!

I Love McDonald's A Lot. It's so Good, But Only In muslim countries, since I'm muslim, I wish they had some halal-slaughtered chicken in the US

A highly suggest you hire new staff because the people there wouldn't stop talking shit about me. They won't be taking MY money anymore