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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the quality of the products, often receiving cold, dry, or incomplete items, and in some instances, encountering issues with food quality or unexpected elements. Customers also frequently reported issues with their orders, such as missing items, incorrect orders, or long wait times. The service was often described as slow and unhelpful, with staff being rude, unprofessional, or unresponsive to requests. Some people were dissatisfied with the staff, noting instances of staff conduct that raised concerns, including issues related to cleanliness, arguments, or making customers feel uncomfortable. Conversely, a small portion of people felt that the food tasted very good, with some mentioning delicious burgers, fries, and desserts, and appreciating the larger serving sizes of certain meals.

What people talk about most

Product

Reviewers highlight negative aspects of product quality and order accuracy. Many consumers report receiving... See more

Quality

Users describe negative interactions with quality. Many customers report that food items like fries, burgers,... See more

Order

Customers consistently express high levels of dissatisfaction with their orders. Many report missing items,... See more

Service

Consumers express significant dissatisfaction with the service. Many reviewers report awful service and... See more

Staff

Clients share negative opinions on staff, with many reviewers expressing dissatisfaction with their rudeness... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I’ve always liked popping into the McDonald’s in South Melbourne — it’s usually one of my favourite spots for a quick feed. But this visit really missed the mark.I asked for a fresh chicken sandwich a... See more

Rated 1 out of 5 stars

No matter where in the world why do people still eat mc Donald's it's fake and poisonous, I mean dang how hungry are you!!!!! High prices disgusting food and now it looks like a gray jail!!!! I haven'... See more

Rated 1 out of 5 stars

McDonald’s staff employe names Female:Amy Male:Austin Be carful when ordering plain hamburgers there not plain hamburgers the put bits of onion in there and don’t tell you Location: Gate Le... See more

Rated 1 out of 5 stars

Trying to get fresh fries at any location is like rolling the dice. Despite an average wait time of 15 minutes, you can expect your fries to be cold 90% of the time. And heaven forbid there's any sort... See more


Company details

  1. Food Products Supplier
  2. Online Food Ordering Service
  3. Restaurant

Information provided by various external sources

Visit McDonald's in the United States and get food nutrition information, franchise opportunities, job and career information, promotional information, Happy Meal Toys, and lots of smiles.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

2K reviews

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Rated 5 out of 5 stars

McDonald’s

I think McDonald is an incredible place to eat delicious and cheap because it have a good prices and the quality is ok.
I recommend McDonald’s💗

June 26, 2025
Unprompted review
Rated 4 out of 5 stars

It is an excellent option

For me, the service is good; it's fast, efficient, and has excellent prices. The burgers and fries are delicious, as are the desserts. I'd like to see security in the restaurants. They have many locations, and the food tastes very similar.

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

We went to the McDonald’s in zanesville…

We went to the McDonald’s in zanesville ohio. The staff was so inappropriate and curing at each other, saying the f word. It took us 40 min to get our food, if the worker would have just stopped complained and eating then she could have moved the customers along. Also, my friend asked about her med fries she order ( only thing ordered) asked since her number disappeared
The worker got her fries in a bag and threw them at my disabled friend.
Then she said once I get this lobby cleared I’m closing up and quitting.

June 22, 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting Absolutely disgusting the food was…

Absolutely disgusting the food was freezing when it was delivered, you could tell this must have been sat on a hot plate/under a crappy heat lamp, it would have been under that long that it made the food rubbery - we could’t eat it and tried the dog with the food and he wouldn’t go anywhere near it !! McDonald’s I don’t know why you bother to offer delivery of food, especially if you can’t keep it warm/fresh for your customers - you should be ashamed - my delivery times changed a few times and was kept getting put back - makes you wonder if that food had been sat a hell of a long time !!! I won’t be ordering or bother going to one of your establishments again !!
Ryhope McDonald’s

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

All the staff need retraining

McDonald’s staff employe names

Female:Amy
Male:Austin

Be carful when ordering plain hamburgers there not plain hamburgers the put bits of onion in there and don’t tell you

Location: Gate Leisure Park, Terminus Rd, Chichester PO19 8EL

June 17, 2025
Unprompted review
Rated 1 out of 5 stars

I went to US for my business expansion…

I went to US for my business expansion and visited a mcdonalds closby to my motel. Food was too much pricey than in my hometown and tastes too much bad for my palette. Japans mcdonalds is much better. Mcdonalds need to improve their service and taste

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

I went into their store at 5130 n…

I went into their store at 5130 n Sheridan Road in Chicago on June 7th at 853p to purchase their $6.00 meal deal on their app. It was rung up at $7 and tax. Total of $7.76. It was shown on their board as $6.00 too not including tax. When i brought up to honor the $6.00 price i was refused by the cashier and the man they sent over when I asked to speak to the manager. It was only the matter of a dollar but I was treated like I was the one at fault and treated poorly. Besides McDonald's makes zillions of dollars dont they? I'm also a disabled senior. When I called their corporate office the young kid on the phone treated me poorly as well. He said they issued you a refund didn't they? I said for the whole meal not the dollar difference. Besides I demanded it because they refused to honor the $6.00 price. Also, the kid in corporate on my call to them acted as if they did me a big favor and gave me food for free or something. As i said i was refunded what they charged me for it which was a dollar more than on on their app which was lower. Also he added now i know why you were treated like that. Honest thats the absolute truth! Also i feel discrimination at the store and on the call. Thats how they settled it. I was told they would pass it along to the store manager. Thats all. I was told that it was to be passed on to the stores manager. It was not settled by mcdonalds corporate office. I requested a gift card for my trouble and I was refused that. Also the credit at my bank is showing at zero dollars. I need to contact me bank after I submit this. Additional thoughts their food wasn't any good in the first place. Most of the time it is served warm. Also too expensive now for what is given. Not pleasing to my eyes. From now on I refuse to go to any mcdonalds again. There is a circle k and marianos close by and when im looking to pick up something I will go there for a quick bite. Again that restaurant and McDonald's corporate doesn't care about their customers as I see. Many reputable companies would treat this in a matter which would show they care about their customers. McDonald's corporate doesn't care period. Also the customer service rep was also very rude and kept interrupting me when I spoke. Repeating that I already told him something when I didn't. Goodbye McDonald's with your corporate greed! Also apparently want to rip people off and scam the public as indicated here by over charging the customers.

May 31, 2025
Unprompted review
Rated 1 out of 5 stars

Mc Donald's is poison get it together people!

No matter where in the world why do people still eat mc Donald's it's fake and poisonous, I mean dang how hungry are you!!!!! High prices disgusting food and now it looks like a gray jail!!!! I haven't eaten there for years and I'm very cautious of other establishment s too especially taco bell 🤮 and the date is a date of my review not experience

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

Another miserable experience!

I have stopped at the Hwy 82, Greenville, MS location several times and have yet to get my order of a Diet Coke correct. Today's flavor tasted like Dr. Pepper. If someone orders a diet anything just maybe they are diabetic and can't drink sugar drinks! Today they also decided I was not deserving of cheese on my sausage, egg AND CHEESE biscuit. This is truly getting ridiculous. If the people of Greenville would boycott these "fast food" restaurants I bet the powers that be would do something about the laziness and don't care attitudes their employees have! Needless to say today was my last trip to any McDonalds. I will make my own breakfast, at least that way I will get what I want!

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

Hate's Veterans

I visited several time to the Mcdonald's on rt33 Mercerville NJ, the manager a spanish guy is miserable he doesn't look at you or say good morning or hello. But to me one of the most important this is he is not veteran friendly he makes faces and click his tongue when ask and prove that you'll a veteran. Why is he working there??? Without the veterans he wouldn't even have a job! While he was sleeping in a warm bed I was fighting in war for his freedom and our country's freedom! GOD BLESS THE USA!

May 24, 2025
Unprompted review
Rated 1 out of 5 stars

McDonald's food is cancerous

McDonald's food is cancerous. Mice won't eat it. Sit out for four years and still looks a day old. McDonald's food will put you in your grave after you suffer really bad cancer before their food puts you in the graveyard after a long painful time. McDonald's should be permanently closed for poisoning people.

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

Ondara McDonalds.

Ondara McDonalds.
I really fancied a burger and the queue at Burger King was too big for my hunger. So i thought i'd try MacDonalds.. which had no queue.. zero queue.
Now i know why. What a shameful excuse of a burger, with ignorant staff and crap food. No wonder Burger King is trouncing you! I wasted 12quid and had to get a burger king on the way home to get the taste of macdonalds out my mouth! Ideally you should give a refund. But you're too shameful to do that of course.

May 5, 2025
Unprompted review

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