Quality of the product in my case some ovolo skirting board is excellent but more than that the customer service and delivery were outstanding. I made a mess of what i was ordering not realising th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic personal service from MDF with special mention to Vicki. Vicki, took the time to make sure my order was correct, sending samples and checking delivery’s etc. Great service and products from... See more
I have had an excellent experience with MDF store. I was looking for dado rail and mouldings for inset panelling & received lots of help from Martin who sent me samples and made some very good sugge... See more
Vicky, wow - bespoke skirting delivered today - hope that doesn't mean that business is so bad that you had nothing else to do! (LOL). Anyway, I'm impressed at you and your company's helpfulness an... See more
4.8
Excellent
42 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good product and communication
Good quality MDF, neatly cut and packed properly so it arrived undamaged. Good communication throughout. Recommended.
April 7, 2021
Unprompted review
Rubbish quality, damaged goods
I wanted some food quality dado rail, I found this online company. The photos on their website looked just like what I was after. For 4 lengths plus delivery was £70.
When they arrived the product was badly damaged on the ends and was awfully flimsy and extremely poor quality. When I emailed they simply said it wasnt damaged enough for them to pay for a return, they would not give return label or courier, so I would have to return at my own expense! This would have meant I would only get half the money refunded! This was a terrible inconvenience. Customer service was rude and shocking! Do not order from this site!
September 20, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.