MedExpress Pharmacy Reviews 

49,826
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 22,324 reviews, reviewers had a great experience with this company. Customers consistently praise the speedy and reliable delivery service, often receiving their medication the next day. The overall service is frequently highlighted as excellent, with many appreciating the prompt processing of orders and helpful advice. Reviewers also value the effective products, which have helped them achieve weight loss and feel more in control of their diet. However, some customers experienced issues with orders being on hold or delayed, even after paying for express delivery. A few other people also felt that customer service was poor, citing long wait times and unfulfilled promises.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the quick and efficient delivery of... See more

Service

Reviewers mention positive feedback about service, highlighting its quickness, reliability, and the quality... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as orders not... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction, noting that... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It’s great, always gets delivered basically next day, medication works very well. However, the cost is honestly extortionate! I have to pay because I have no choice but honestly the price going up by... See more

Company replied

Rated 4 out of 5 stars

I now eat smaller portions and feel full for longer have lost 9kg slow but getting there the only thing is it gets expensive every month when paying this amount of money you would expect free deliver... See more

Company replied

Rated 4 out of 5 stars

Great customer service,lots of information and helpful tips, just the price, not sure i can afford much longer.

Company replied

Rated 5 out of 5 stars

*Availability to speak to someone if needed. *prompt service ..dispatch and delivery, *discrete packaging, * not too much advertising for other products. But.. A few too many reminders to re-o... See more

Company replied


Company details

  1. Pharmacy

Written by the company

MedExpress offers prescription medication through their registered internet pharmacy for the treatment of minor ailments, diseases and medical conditions. The service is fully regulated and genuine medication is dispensed from London based pharmacy by express next day delivery.

MedExpress - Online Doctor & Pharmacy

Written by the company

Lowest Price Guarantee
We guarantee that we will not be beaten on price. If you find a lower price pharmacy we will credit the difference plus £5. Check out pricing page for more details and terms and conditions.
Genuine Medication
All medication at MedExpress is sourced from regulated wholesalers in the UK.
Fully Regulated
MedExpress is a registered UK Pharmacy based in Central London. The pharmacy is regulated by the General Pharmaceutical Council and the service is regulated the Care Quality Commission.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

50K reviews

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4.3

All reviews

(49,826)

19,679 reviews in the last 12 months

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Rated 4 out of 5 stars

Always on time and kept up to date with…

Always on time and kept up to date with deliveries.
Really easy to re-order.
It would be nice to be sent a discount code occasionally as a loyal customer.
Other than the recommending a friend discount.
As prices increase with higher titration it would encourage me to stay on board with MedExpress.
Many Thanks,
Debbie 💐

April 11, 2026
Rated 4 out of 5 stars

Generally very good

Generally very good. All steps are clear and thoroughly explained. Procedure is straightforward. Only issue is inconsistency in weight loss per week.

May 15, 2026
Rated 5 out of 5 stars

Easy website to use

Easy website to use
Delivered next day as requested and paid for

July 1, 2026
MedExpress Pharmacy logo

Reply from MedExpress Pharmacy

We're so glad you found our website easy to use and that your delivery arrived promptly as requested. We appreciate your positive feedback!

Rated 5 out of 5 stars

Really easy to use website

Really easy to use website. Quick to reorder. Reminders sent so don’t miss anything. Once order placed, it arrives very quickly and well packaged with ice packs. Recommend this company and so do my friends

August 3, 2025
MedExpress Pharmacy logo

Reply from MedExpress Pharmacy

We are so pleased to hear you find our website easy to use and that our reminders are helpful! It's wonderful to know your orders arrive quickly and well-packaged. Thank you for recommending us!

Rated 5 out of 5 stars

Always reliable and deliver with great…

Always reliable and deliver with great care of the order.

January 10, 2026
MedExpress Pharmacy logo

Reply from MedExpress Pharmacy

We're so pleased to hear that you find our service reliable and that your orders are always delivered with great care. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Very good service

Very good service. Lots of information. Safe, speedy service

May 6, 2026
MedExpress Pharmacy logo

Reply from MedExpress Pharmacy

Thank you for your wonderful feedback. We are so pleased to hear that you found our service to be excellent and informative. We are committed to providing a safe and speedy experience for all our customers.

Rated 5 out of 5 stars

Have no problems ordering or receiving…

Have no problems ordering or receiving medication.

May 2, 2026
MedExpress Pharmacy logo

Reply from MedExpress Pharmacy

We're so glad to hear that you haven't had any problems with ordering or receiving your medication. We appreciate your positive feedback!

Rated 4 out of 5 stars

Good, reliable company.

More expensive than some of the other companies but excellent service. Appreciated Summer 15% discount offer. Easy to reorder. Fast, reliable delivery.

June 29, 2026
Rated 5 out of 5 stars

Fast prescribing and fast delivery

Fast prescribing and fast delivery. Happy customer

March 15, 2026
MedExpress Pharmacy logo

Reply from MedExpress Pharmacy

We're so happy to hear that our prescribing and delivery services met your expectations, and that you're a happy customer! Thank you for your positive feedback.

Rated 5 out of 5 stars

Professional & very efficient service

Professional & very efficient service. Easy to place orders and quick delivery. Very happy with the service & customer care.

June 24, 2026
MedExpress Pharmacy logo

Reply from MedExpress Pharmacy

We're so pleased to hear you found our service professional and efficient! We appreciate your positive feedback about the ease of ordering, quick delivery, and excellent customer care.

Rated 5 out of 5 stars

Excellent

Excellent!

Very fast and easy to apply for and it got delivered the next day!

July 1, 2026
MedExpress Pharmacy logo

Reply from MedExpress Pharmacy

We're so happy to hear that applying was fast and easy, and that your delivery arrived the very next day! We appreciate your excellent feedback.

Rated 5 out of 5 stars

What enhances the value of my…

What enhances the value of my experiences is the consistent support and attentiveness regarding my weight-loss journey, providing me with information and details about what to expect for my vision, specifically concerning the administration of Wegovy injection. Good updates information from ME commendable service. 👍

April 28, 2026
MedExpress Pharmacy logo

Reply from MedExpress Pharmacy

We're so pleased to hear that our consistent support and attentiveness have enhanced your experience, especially with the information provided about your vision and the Wegovy injection. We appreciate your commendation of our service!

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