Tamer from appliances dept very good, patient and Informative, incredibly busy dealing with so many people, fridge chosen, delivery guys excellent........ This experience makes such a difference to la... See more
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See what reviewers are saying
Was helped by Esmee she helped me with buying MacBook and made the whole process easy and comfortable. She was customer friendly and helpful.
I am a fast customer of this shop and always receive good service quality, the seller was very polite and friendly. Recommended for next visit
Never again mediamarkt. I bought medion vacum cleaner and from 2 weeks I am treated like tennis table ball. Mediamarkt sending me to medion, medion dont care at all. I need to call to medion germany a... See more
Company details
Contact info
Wilhelminakade 161, 3072 AP, Rotterdam, United States
- 088 - 4640464
- contact@mediamarkt.nl
- www.mediamarkt.nl
4.3
Excellent
71K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pre installed screen protector scammers…
Pre installed screen protector scammers
You can't chose to get a phone without a screen protector costing 25 euros
So that's a marketing scam to pay extra
July 25, 2026
Unprompted review
Reply from MediaMarkt NL
Hi Alexandru,
Thank you for sharing your feedback with us, though we sincerely regret reading about your frustration. It is certainly not our intention to make you feel forced into purchasing extra accessories. Our sincere apologies for the negative impression this left!
While some stores offer pre-applied screen protectors as a convenient service, customers should always have the option to purchase the device on its own. We would like to pass your experience on to the store management team. Could you please let us know which store location this occurred at via our contact form (https://klantenservice.mediamarkt.nl/app/contactformulier)?
Groet, Femke, Team MediaMarkt
Due to relibility of products sold in…
Due to relibility of products sold in media market and their service
July 25, 2026
Unprompted review
Very recommended.
July 27, 2026
Unprompted review
Super service
July 22, 2026
Unprompted review
Awesome service!
July 25, 2026
Unprompted review
Product and its features explained by…
Product and its features explained by the sales Exicutive
more informative and availability wide range of options
July 24, 2026
Unprompted review
easy to order and pick up in store…
easy to order and pick up in store within 15 minutes
July 25, 2026
Unprompted review
Very helpful staff
Very helpful staff. Helped us to buy a student laptop for my daughter.
July 23, 2026
Unprompted review
I realy recommend media market for…
I realy recommend media market for buiying various product with multiple products that they offer in their store and staf is quite help ful and have lot of knowledge
July 20, 2026
Unprompted review
Five stars because every order is…
Five stars because every order is shipped on time and also the shop is top quality!
July 21, 2026
Unprompted review
Reply from MediaMarkt NL
Hi David,
Thank you so much for this amazing 5-star review! We are super happy to hear that your orders always arrive on time and that you enjoy visiting our store. Enjoy your purchase!
Groet, Femke, Team MediaMarkt
Good assortment but you always won't…
Good assortment but you always won't get a staff to help with your questions and help in making a choice.
July 19, 2026
Unprompted review
Reply from MediaMarkt NL
Hi Mohit,
Thank you for sharing your feedback with us. We are glad to hear you appreciate our broad product range!
At the same time, we are sorry to hear that it was difficult to find a team member to assist you with your choices. We take your feedback seriously and will share this internally to help improve staff availability in our store.
Groet, Femke, Team MediaMarkt
The cashier reminded me that I have got…
The cashier reminded me that I have got a points in my account
July 21, 2026
Unprompted review
I really liked this media market
I really liked this media market! Pleasant, cozy atmosphere; the goods on the shelves are laid out in perfect order, which greatly facilitates the search for both the desired category and the product; the staff is friendly and knowledgeable (provides TRULY reliable information, which demonstrates professionalism and knowledge). I recommend this establishment to everyone! Here everyone will find for themselves, if not goods, then a sea of wonderful emotions! Thank you!
July 21, 2026
Unprompted review
TERRIBLE SERVICE
TERRIBLE SERVICE. My husband and I went to buy a SIM card for our phone an hour and ten minutes before the store closed. Mr. Sanchez Castro served us and kept putting up obstacles to avoid selling us the SIM card. He kept checking his watch every five seconds (HE WANTED TO GO HOME!!!) and obstructed our purchase with lies. I buy SIM cards every year in Europe since I travel there annually. I know how it works and the requirements I need. I have a passport, a Dutch bank account, and residency! I insisted so much that he was mistaken that he had to call another salesperson, AND HE WENT HOME! But if this had happened to someone who didn't have the information I did, they would have been left without their product!
July 21, 2026
Unprompted review
Reply from MediaMarkt NL
Hi,
Thank you for bringing this situation to our attention, although we deeply regret reading about your experience. Refusing service or rushing customers before store closing time is absolutely not the level of service we aim to provide. Our sincere apologies for the frustrating experience with our staff member!
We take customer feedback like this very seriously and would like to look into what happened at this store location. Could you please share the details and store location with us via our contact form (https://klantenservice.mediamarkt.nl/app/contactformulier)? We will pass this along to the store management to address this internally.
Groet, Femke, Team MediaMarkt
Good very nice very good
July 20, 2026
Unprompted review
Good price and very fast delivery
July 21, 2026
Unprompted review
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