Tamer from appliances dept very good, patient and Informative, incredibly busy dealing with so many people, fridge chosen, delivery guys excellent........ This experience makes such a difference to la... See more
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See what reviewers are saying
Was helped by Esmee she helped me with buying MacBook and made the whole process easy and comfortable. She was customer friendly and helpful.
I am a fast customer of this shop and always receive good service quality, the seller was very polite and friendly. Recommended for next visit
Never again mediamarkt. I bought medion vacum cleaner and from 2 weeks I am treated like tennis table ball. Mediamarkt sending me to medion, medion dont care at all. I need to call to medion germany a... See more
Company details
Contact info
Wilhelminakade 161, 3072 AP, Rotterdam, United States
- 088 - 4640464
- contact@mediamarkt.nl
- www.mediamarkt.nl
4.3
Excellent
71K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically replies within 1 week
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Good product at reasonable price and…
Good product at reasonable price and delivery service
July 20, 2026
Unprompted review
Very disappointing experience
Very disappointing experience. I placed my order on the 13th of the month and waited patiently until the 20th. After a week of waiting, I received an email from MediaMarkt informing me that my order had been cancelled without any explanation or justification.
This lack of communication and poor customer service is extremely frustrating. I expected better, especially after waiting so long. I hope MediaMarkt can improve its order management and provide customers with clear reasons when an order is cancelled.
July 21, 2026
Unprompted review
Reply from MediaMarkt NL
Hi Abdulrazaq,
Thank you for bringing this to our attention, although we deeply regret reading about your experience. Having your order canceled after a week of waiting—without receiving any explanation—is absolutely not the service we aim to provide. Our sincere apologies for the lack of communication and the frustration this has caused!
We would like to look into what went wrong with your order and assist you further. Could you please share your order number and details with us via our contact form (https://klantenservice.mediamarkt.nl/app/contactformulier)? A colleague from our customer service team will gladly look into your file.
Groet, Femke, Team MediaMarkt
Johan such a Nice and profesional person!
Johan, amanzing seller and person! Kind, gentle and profesional. Helpfull from the begining to the end. This are the kind of experiences that someone never forgets. Thanks!
July 19, 2026
Unprompted review
Professionalism
Professionalism, information about processes and delivery wat was promised
July 15, 2026
Unprompted review
This time I received a quick…
This time I received a quick consultation and quickly made my choice.
July 18, 2026
Unprompted review
Easy to do and clear questionnaire!
July 18, 2026
Unprompted review
A very good employee
A very good employee; he helped me with my choice.
July 18, 2026
Unprompted review
All went well
July 17, 2026
Unprompted review
My experience so far at MediaMarkt is…
My experience so far at MediaMarkt is good and satisfying. There good at handling orders and the delivery was fast. The item is top notched and I havent got any problem purchasing items on them.
July 20, 2026
Unprompted review
The employee that helped me was very…
The employee that helped me was very understanding about my needs
July 17, 2026
Unprompted review
I shop many electronic things for my…
I shop many electronic things for my house from media markt and i always got best quality , friendly informative service . All products still running well after many years i always recommend media markt.
July 14, 2026
Unprompted review
Friendly reliable staff
The staff are friendly and reliable. They delivered in time!
July 18, 2026
Unprompted review
The employee explained in detail…
The employee explained in detail whatever i wanted to know en was really helpful
July 16, 2026
Unprompted review
Wide selection of products and fast…
Wide selection of products and fast delivery
July 18, 2026
Unprompted review
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