Media Markt Sverige Reviews 

1,729
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Edit: Media markt reached out to me and wanted to price match power.se. i'm a happy customer! Bought two washing machine for about 10k Swedish Kroner (SEK) Just cuz I wanted to support the local s... See more

Company replied

Rated 1 out of 5 stars

Tv köpt på nätet trasig vid leverans och ingen som helst ansvar tar Media Markt Detta står på kostnadsförslaget The TV cannot be handled as Broken on Arrival due to hidden transportation damage b... See more

Company replied

Rated 5 out of 5 stars

"The main reason why I would recommend MediaMarkt is that, you have such an amazing working staff employees like Mr. Anton Davo Säljer ID 34923. He was a fine gentleman, and he showed all of the optio... See more

Company replied

Rated 1 out of 5 stars

worst service ever bought a fridge freezer said could deliver on monday so paid in full plus delivery i get half way home got a phone call to say could not deliver monday morning and said could de... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Superlåga priser och välkända varumärken


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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No recent history of asking for reviews

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3.4

All reviews

(1,729)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful in-store sales rep

The sales rep in the store was so knowledgeable with many different devices and appliance. Really thumbs up!

January 14, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hi Mohamed,

A big thank you to you for taking the time to leave such a nice rating! Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Greatest shopping

January 14, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hi Bauer,

A big thank you to you for taking the time to leave such a nice rating! Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 4 out of 5 stars

Very slow delivery

January 12, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hi Beer chakra,

A big thank you to you for taking the time to leave such a nice rating! Your feedback helps us in our development.

You are warmly welcome again and thanks for your patience!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Honest friendly quick

January 4, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hi Arman,

A big thank you to you for taking the time to leave such a nice rating! Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 1 out of 5 stars

Long queue because of ppl with return…

Long queue because of ppl with return and warranty questions

January 8, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Victor,

Thank you for your review!
Your feedback is extremely important to us at Mediamarkt.
In order for us to be able to help you in the best way, we would need more information about the matter.

May therefore ask you to fill in this link with information and your contact details: https://kundservice.mediamarkt.se/app/ask
Then we will review the case and give you feedback.

Hope to hear from you soon!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 1 out of 5 stars

I had bought a game from store which…

I had bought a game from store which played and didnt enjoy and wanted to return(within 2 days after i bought it) but store denied the return. Called Customer care to check about 30 day open purchase to which they said its on discretion of the store/warehouse incharge

January 11, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hi Pravin

Thank you for your review!
Your feedback is extremely important to us at Mediamarkt.
In order for us to be able to help you in the best way, we would need more information about the matter.

May therefore ask you to fill in this link with information and your contact details: https://kundservice.mediamarkt.se/app/ask
Then we will review the case and give you feedback.

Hope to hear from you soon!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Great salespersons and expertise

January 7, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hi Kunde Anders,

A big thank you to you for taking the time to leave such a nice rating! Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Service minded personnel.

January 4, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hi Kristoffer,

A big thank you to you for taking the time to leave such a nice rating! Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 2 out of 5 stars

I just went to get a phone call

I just went to get a phone call. one male staff member did not take care of me, he sent me to a younger and younger man and continued to play with his phone in his hand, the second male employee who took care of me sold the phone and an extra annual insurance and protection program I was billed for an extra 3000 kr. I noticed when I got home and sent an e-mail to cancel.

January 5, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Faith,

Thank you for your review!

Your feedback is extremely important to us at Mediamarkt.
In order for us to be able to help you in the best way, we would need more information about the case.

May therefore ask you to fill in this link with information and your contact details: https://kundservice.mediamarkt.se/app/ask
Then we will review the case and give you feedback.

Hope to hear from you soon!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 1 out of 5 stars

Such a bad company to buy costly stuff

Such a bad company to buy costly stuff. Customer service says if you buy from Store go to store to resolve your concern. So you should buy from store physically if you stay near to it else... Never buy from this store.

January 8, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Naveen,

Thank you for your review!

Your feedback is extremely important to us at Mediamarkt.
In order for us to be able to help you in the best way, we would need more information about the case.

May therefore ask you to fill in this link with information and your contact details: https://kundservice.mediamarkt.se/app/ask
Then we will review the case and give you feedback.

Hope to hear from you soon!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 2 out of 5 stars

Complete chaos

Complete chaos! Contradicting messages about product availability. Store staff was great though, and did their best.

January 2, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello jonas,

Thank you for your review!
Your feedback is extremely important to us at Mediamarkt.
In order for us to be able to help you in the best way, we would need more information about the matter.

May therefore ask you to fill in this link with information and your contact details: https://kundservice.mediamarkt.se/app/ask

Then we will review the case and give you feedback.

Hope to hear from you soon!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 1 out of 5 stars

The people on drottninggatan was very…

The people on drottninggatan was very rude to my wife. Used poor choice of words when communicating. Long Blue nailed she devil..

January 1, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Hell no,


Your feedback is extremely important to us at Mediamarkt.
In order for us to be able to help you in the best way, we would need more information about the case.

May therefore ask you to fill in this link with information and your contact details: https://kundservice.mediamarkt.se/app/ask

Then we will review the case and give you feedback.

Hope to hear from you soon!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 4 out of 5 stars

Skilled and sewrviceminded staff

January 2, 2023
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Lars Olof,

A big thank you to you for taking the time to leave such a nice rating! Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Great products and service.

December 18, 2022
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Janne,

A big thank you to you for taking the time to leave such a nice rating! Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

The Chant PS5

The availability.

December 29, 2022
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Gabriel,

A big thank you to you for taking the time to leave such a nice rating! Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 1 out of 5 stars

The worst delivery time in all Sweden

Delivered my iPhone 14 Pro Max after 4 months!

December 27, 2022
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hello Keyhan,

Your feedback is extremely important to us at Mediamarkt.
In order for us to be able to help you in the best way, we would need more information about the case.

May therefore ask you to fill in this link with information and your contact details: https://kundservice.mediamarkt.se/app/ask

Then we will review the case and give you feedback.

Hope to hear from you soon!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Very good atmosphire and well trained…

Very good atmosphire and well trained and helpfull personal.I will recommend Media Markt.I am very happy Customer.

December 29, 2022
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hi Azhar,

A big thank you to you for taking the time to leave such a nice rating! Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Got what we wanted

December 29, 2022
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hi Carl Åke,

A big thank you to you for taking the time to leave such a nice rating! Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

Rated 5 out of 5 stars

Great Service and pricematching…

Edit: Media markt reached out to me and wanted to price match power.se. i'm a happy customer!

Bought two washing machine for about 10k Swedish Kroner (SEK) Just cuz I wanted to support the local stores, well power.se lowered their price on the same machine a couple of days later down to 7k, I turned back to media markt and they refused to help me.

December 26, 2022
Unprompted review
Media Markt Sverige logo

Reply from Media Markt Sverige

Hi Sebastian,

A big thank you to you for taking the time to leave such a nice rating and update.

Your feedback helps us in our development.

You are warmly welcome again!

Sincerely
Hugo
Mediamarkt E-commerce

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