The products/meds are at a great price and the customer service is excellent. They are on top of making sure your order arrives and that you are pleased. The only issue I had was the cool packs arrivi... See more
Company replied
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Review summary
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My order was changed to another country as a supplier. When I received the box today, all the cool packs were liquid. I am afraid the Botox will be damaged by the heat from transport.
Company replied
Although my package took longer than expected , it arrived still cold and I feel the efficacy of the products will be good still. FedEx carries more of the blame and it’s not something that can be av... See more
Company replied
I’ve emailed 8-12x over past 12 months regarding botulinum toxin products which the site states they stock. My emails have been largely ignored. I either get no reply or I get 1 reply asking me whi... See more
Company replied
Company details
- #4 of 4 best companies in Beauty Products Wholesaler
Written by the company
Since 2007, Medica Depot has been a trusted provider of affordable health and beauty solutions for medical professionals worldwide. Our product range includes dermal fillers, mesotherapy treatments, and orthopedic solutions. It is specifically chosen for health professionals, plastic surgeons, dermatologists, licensed estheticians, and other specialists. We proudly feature renowned aesthetic and medical brands like JUVEDERM®, RESTYLANE®, TEOSYAL®, ORTHOVISC®, and more. We back each purchase with a 100% money-back guarantee, a rewarding referral program, and dedicated VIP customer service for every client.
Contact info
4.2
Great
620 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The products I initially order aren’t…
The products I initially order aren’t in stock and then I have to change to a different product and usually there’s usually a delay in my shipping
October 1, 2025
Unprompted review
Reply from Medica Depot
Thank you for your honest feedback. We’re sorry for the inconvenience caused by stock availability and shipping delays. We truly appreciate your patience and understanding as we work to improve our inventory and delivery process. Your satisfaction is important to us, and we’ll do our best to serve you better next time.
Horrible
Horrible, it took really long time to arrive and the package came open, the medicine boxes opened and in bad shape
September 30, 2025
Unprompted review
Reply from Medica Depot
We're sorry to hear about your experience. We weren’t able to locate any account or order associated with the details provided. Please contact us at 866-892-2032 with your order information so we can look into this further and assist you directly.
I received a package with the box of…
I received a package with the box of the product all damaged
September 29, 2025
Unprompted review
Reply from Medica Depot
Hi Jina, thank you for your feedback. We’re sorry to hear your package arrived with the box damaged. Please rest assured that all items leave our warehouse in perfect condition — any damage likely occurred during the shipping or customs process.
To make sure the actual product itself is not affected, we’d encourage you to give us a call at 1-866-892-2032 so we can review the details together and assist you right away. Your satisfaction is important to us, and we’ll do our best to resolve this quickly.
The Botox arrived at room temperature
September 22, 2025
Unprompted review
Reply from Medica Depot
Thank you for your feedback. While Botox is shipped with temperature safeguards and remains stable for a limited time at room temperature, we understand your concern. We would like to review your order details to ensure everything meets our quality standards and to address your situation promptly. Please contact our customer support team so we can assist you further.
Great experience with Medica Depot
Great experience with Medica Depot, thier shippings times are fast and resonably priced. They are always in communication about your order, and take care of thier clients.
September 16, 2025
Unprompted review
Reply from Medica Depot
Thank you so much for sharing your experience! We’re happy to hear that our fast shipping, fair pricing, and communication made a positive difference for you. Taking care of our clients is always our priority, and we look forward to serving you again soon.
Great services!
September 13, 2025
Unprompted review
Reply from Medica Depot
Thank you so much for your kind words! 🌟 We’re glad you had a great experience with our services. Looking forward to serving you again! 🙏😊
Medica Depot is my go-to site for fillers
Medica Depot is my go-to site for fillers. They have acceptable value and 100% authentic. Best customer service in the business.
September 12, 2025
Unprompted review
Reply from Medica Depot
Thank you for trusting us as your go-to site! 💙 We’re happy to know you’re satisfied with our authentic products and customer service. Your support means so much to us! 🙏✨
Reply from Medica Depot
We’re sorry to hear about your experience. We understand how frustrating stock shortages and long waiting times can be. Please know we’re continuously working on improving our inventory availability and delivery times. We truly value your feedback and hope to serve you better in the future.
Great company to work with
I order from them all the time and the products are authentic, arrive quickly and customer service is great
September 4, 2025
Unprompted review
Reply from Medica Depot
Thank you for your kind words and continued support! We’re so glad you’re happy with our products and service.
Reply from Medica Depot
Thank you for your amazing feedback! We’re so happy you’re satisfied with our product quality and service.
Great experience
Great communication. Website is easy to navigate. Thanks again for everything.
A. Akyeampong
September 3, 2025
Unprompted review
Reply from Medica Depot
Thank you so much for your kind words! We’re glad to hear you had a great experience, found our website easy to use, and appreciated our communication. We look forward to serving you again!
Excellent customer service
Excellent customer service!
Took my order an kept me informed about delivery.
Very polite and professional.
August 21, 2025
Reply from Medica Depot
Thank you for your wonderful feedback! We’re delighted to know you were happy with our customer service and communication. We truly appreciate your support and look forward to serving you again.
Great service.
September 3, 2025
Unprompted review
Reply from Medica Depot
Thank you for the 5-star review! We’re glad you had a great experience and look forward to serving you again. 🌟
We received our products ordered very…
We received our products ordered very promptly.
August 12, 2025
Reply from Medica Depot
Thank you so much for your feedback and 5-star review! We’re glad to hear your order arrived promptly. We truly appreciate your support and look forward to serving you again. 🌟
Great communication all around and…
Great communication all around and timely delivery!
August 8, 2025
Reply from Medica Depot
Thank you so much for your kind words! We’re glad to hear you were happy with our communication and timely delivery. We truly appreciate your support!
GREAT SERVICE
GREAT SERVICE, STAND BY THEE PRODUCTS AND RESEND THEM IF THEY GET LOST MY REP RUBY IS AWESOME DR VALLINS
July 21, 2025
Reply from Medica Depot
Thank you so much for your kind words! We’re delighted to know you’re happy with our service and that Ruby was able to assist you. We truly appreciate your trust in our products and team, and we look forward to continuing to serve you, Dr. Vallins!
Reply from Medica Depot
Thank you for your feedback! We’re glad to hear that you found the process easy and that your products arrived within a reasonable time. We appreciate your support and look forward to serving you again!
Excellent customer service
Excellent customer service, very quick response and great communication
July 21, 2025
Reply from Medica Depot
Thank you so much! We truly appreciate your kind words. We're glad to be of service to you. Thank you for choosing Medica Depot!
No coordination
There was no coordination and flexibility with delivery. By the time there was availability for signature the cooling mechanisms were no longer in effect, thus affected the products ordered.
February 13, 2025
Unprompted review
Reply from Medica Depot
Hi Michelle,
Thank you for taking the time to leave a review. We're truly sorry to hear about your experience and want to apologize for any inconvenience this may have caused.
We weren’t previously made aware of this issue, and we do wish it had been brought to our attention at the time so we could have worked with you to resolve it quickly. Our standard shipping timeframe is 7–10 business days, and we do our best to ensure temperature-sensitive items arrive in ideal condition, including coordinating deliveries that require a signature whenever possible.
We also noticed that this order was placed over six months ago. While we understand that delays in leaving feedback happen, we would appreciate the opportunity to fully understand the situation and what may have gone wrong. A representative from our team would be happy to reach out to you directly to help resolve this and discuss how we can do better moving forward.
Thank you again for your feedback it helps us improve.
The meds are at a great price and the…
The products/meds are at a great price and the customer service is excellent. They are on top of making sure your order arrives and that you are pleased. The only issue I had was the cool packs arriving with some medicines aren’t as cold as they should be. Customer helped to resolve problem quickly.
July 29, 2025
Unprompted review
Reply from Medica Depot
Thanks for the great feedback! We're glad you had a positive experience and we'll definitely take note of the cool pack issue to improve future deliveries
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