Medical Park Hospitals Group Reviews 

365
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Two weeks ago I had my tummy tuck, breast lifting and liposuction dr Vasif Mammadov has done an amazing work with me am so satisfied. Thanks also to dr‘s assistant.i would like to thank also my person... See more

Rated 1 out of 5 stars

I had an absolutely appalling experience at this hospital, specifically with the management team. I was brought here under the impression that I would receive high-quality care, but it was a c... See more

Rated 5 out of 5 stars

My experience at Medical Park was great. Dr Yakup Cil, our translator Atahan did an extremely good job. Dr Yakup was a great doctor and did my surgery better than I expected. My results turned out rea... See more

Company replied

Rated 5 out of 5 stars

When I was 7, I broke my nose, and ever since then I had trouble breathing and smelling. I'm now 26, and I wished I had a rhinoplasty way sooner. MLP offered me a package with hotel, transfer, the... See more

Company replied

Company details

  1. General Hospital

Written by the company

Medical Park Hospital Group founded in 1993, is the largest group of hospitals in Turkey which continues operations with 27 hospitals in 15 cities. Our hospitals, our affiliates and almost 18.000 employees working together with the common goal in our headquarter to dominate the Turkish health sector based on our contributions. We construct our business model with the aim of enabling all patients, irrespective of socioeconomic status, access healthcare services at international standards based on the principle “healthcare for all". One of our strongest assets is being able to offer the highest standard medical care with flexible prices through our hospital segments. We have 19 international offices in 13 different countries and work with the most experienced and passionate international team to provide the best service to our partners as well as our patients. Gathering specialists, patient-oriented service approach and multi-disciplinary work under one roof, Medical Park Hospitals provides quality diagnostic and therapeutic services in all hospitals, including three accredited by Joint Commission International (JCI). Our hospitals have excellent success rates which are presented in this offer working with internationally recognized physicians. Please take a few minutes to look at our corporate presentation where you will find the official number of patients and success rates.


Contact info

You should know

3.7

Average

TrustScore 3.5 out of 5

365 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(365)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All round positive experience.

All round positive experience. From setting things up with Mahmoud to the hospital itself.

December 1, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Ramzy,
Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our service has exceeded your expectations. Thank you for choosing us!

Rated 1 out of 5 stars

Keep away if you can !!!

Unfortunately, I had a bad experience in Maltepe branch. If I can give ‘0’ rate I would like to give this rate. Rude staff, long queue even it is private hospital. You can clearly see there is a problem with management side. Some people doesn’t have any booking can easily walk before your appointment. It was so disappointing !!! While they do that they don’t have any shame so whatever! What a shame! I will not visit this hospital again. I found better hospital than this one.
Don't bother as you replaying my email after 2 months!

December 29, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Mel;
Thanks for your valuable feedback in order to provide you with better quality service. Regarding the subject, you can contact the patient rights department of our hospital at seda.tekgul@medicalpark.com.tr. If you can send us the details about the subject with your contact information, we will examine and provide you with information.
Kind regards

Rated 1 out of 5 stars

They give a wrong diagnosis for your money

I wouldn’t recommend this hospital at all ..
they referred me to different specialists that she doesn’t speak English.. I requested a female translator at the appointment I’ve got a male translator that I couldn’t use.. the professor was a surgeon that she wants to do me a surgery before even talking.. I didn’t even get a diagnosis.. I still don’t know anything about my problem since I didn’t get proper medical services neither a translator that I can use.. I asked for my money back since I feel like it was like scam and I didn’t get any value back from the money paid.. the manager refused and she said that I got the service that I paid for.. don’t go to that hospital they just want to take your money

December 18, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Razan ;
Thanks for your valuable feedback in order to provide you with better quality service. Regarding the subject, you can contact the patient rights department of our hospital at seda.tekgul@medicalpark.com.tr. If you can send us the details about the subject with your contact information, we will examine and provide you with information.
Kind regards

Rated 5 out of 5 stars

Mahmoud provided excellent assistance…

Mahmoud provided excellent assistance with prompt and detailed communication. The comprehensive service included seamless transportation from the airport to the hotel, hospital, and back. The professional staff, along with a translator, effectively addressed any language barriers. Clear instructions were given both before and after the treatment. The hospital premises and equipment demonstrated high hygiene standards. Overall, a top-notch experience with attentive care at every step.

November 24, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Shueb,
Thank you so much for the 5-star review! We are thrilled to hear that you enjoyed our service and appreciate your feedback

Rated 4 out of 5 stars

Hair Transplant

Hair Transplant
- communication with first contact Person ( Mahmoud )- Excellent
- Pick and drop- very Good
- Hotel- Very good
- Translator- Good
- Fee submission- Good
- Blood test- Good
- Darmatalogy - Ok
- Consultation- very good
- Hair Cutting- Good
- Anesthesia - little painful but Ok
- Hair from Donor area-Good except cushion used to put under forehead and neck
- Plasma injection- Good
- Hair Transplant- very very lengthy but good, only neck cushion was unpleasant
- Instructions after Hair Transplant- very good
- Shampoo and last checkup -very good
- Doctor itself- very good
- Drop to Airport - very good

December 15, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Hello Qamar,
Thank you for taking the time to leave a review. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Everyone at Medical Park Hospital being…

Everyone at Medical Park Hospital being so professional, skilled and experienced people. I can’t thanks enough. I’m very grateful for excelent 5 star service and most importantly I’m very happy with the result. This is the best investment in myself that I ever done . Highly recommend. Now after 6 month after operation I’m over the moon . Thanks again to all staff on Level 10 at Medical Park Hospital ! God bless you all.

December 21, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Mihai,
Thank you so much for the 5-star review! We are thrilled to hear that you enjoyed our service and appreciate your feedback

Rated 5 out of 5 stars

Excellent Staff…

Excellent staff who made myself comfortable and kept me informed throughout the whole procedure. The team at the Hospital were very professional and Atahan and Mahmoud were excellent at communicating with any questions I had.

November 21, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Chris,
Thank you so much for the 5-star review! We are thrilled to hear that you enjoyed our service and appreciate your feedback

Rated 5 out of 5 stars

Exceptional medical services and aftercare

The whole service was arranged by Malmoud at Medical Park Antalya. The customer service was exceptional and the quality of care provided by the doctor who was the specialist in charge of my mum's treatment was extremely thorough. We were provided with English speaking interpreter who worked at the hospital. Overall extremely happy with Medical Park Antalya Hospital Turkey. My mother travelled from the UK on 2 occasions and was seen on time of her appointment. A big thanks to Mahmoud for arranging everything.

February 10, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Amjid,
Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our service has exceeded your expectations. Thank you for choosing us!

Rated 5 out of 5 stars

Best experience I've had at a hospital

I got the inquiry for my procedure on the same day with flexibility to choose an option without the accommodation. The service provided by Moni via WhatsApp was absolutely excellent. All information that I needed was provided swimmingly and I was able to make a very last minute appointment for my operation.
The hospital was very clean and the staff were extraordinarily kind to all patients. Their English was limited, but you get provided with a translator at the location who will stay with you during the procedure. Very highly recommended for the price and quality provided!

November 11, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Takahiro,
Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our service has exceeded your expectations. Thank you for choosing us!

Rated 5 out of 5 stars

Couldn’t fault my experience

Couldn’t fault my experience, all the team were great and the care was perfect! Mahmoud was my WhatsApp contact that helped me with organising my visit.

November 7, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear,
Thank you so much for the 5-star review! We are thrilled to hear that you enjoyed our service and appreciate your feedback

Rated 5 out of 5 stars

Great service and experience

At the beginning, I sent them a message enquiring about their services, the Medical consultant Sajeel Murad was very prompt at responding and provided me with all the information I needed, he was very friendly and booked for appointments for my family. They were very happy and satisfied with the facility, services and care they received. Dr. Cevdat Kaya, the Urologist was excellent and the translator Hasan was extremely helpful. Keep up the good work. I would definitely recommend.

September 4, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Amina,
Thank you so much for the 5-star review! We are thrilled to hear that you enjoyed our service and appreciate your feedback

Rated 5 out of 5 stars

Wow 🤩Excellent doctors all staff very…

Wow 🤩Excellent doctors all staff very nice good food very professional doctors very pleasant time I have on that hospital 🏥 I personally recommend this hospital we came from Huntington Beach USA 🇺🇸 👍🏻

August 15, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear,
Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our service has exceeded your expectations. Thank you for choosing us!

Rated 5 out of 5 stars

Hair transplant

I am very happy and satisfied with all good service from beginning to finish and Atahan translator and medical consultant Sajeel Murad

October 17, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Samuel,
Thank you so much for the 5-star review! We are thrilled to hear that you enjoyed our service and appreciate your feedback

Rated 5 out of 5 stars

Medical Park

Medical Park, Gaziosmanpasha. I come from Kazakhstan. A month ago, my son underwent surgery on his right ear at the clinic of the Medical Park Hospital, Gaziosmanpasha. I am eternally grateful to the doctor, the highly professional Burak Karabulat and his team, the clinic staff, for the care and treatment, the translator Azat, who helped us in everything.
Gaziosman. Before that, he operated on his left ear, which, with the help of Allah and the light hand of the doctor, Burak stopped bothering. Dr. Burak is a surprisingly kind and sympathetic person. Always keeps in touch, answers questions. I am eternally grateful to Dr. Burak and his team. Special thanks to the translator Azat, who organized the transfer, hotel, and professional translation.

September 26, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Гульнаш Балыкбаева,
Thank you so much for the 5-star review! We are thrilled to hear that you enjoyed our service and appreciate your feedback

Rated 5 out of 5 stars

Smile Makeover Full Zirconium Crowns

One week back from visiting Medicalpark Hospital for a full smile makeover and can honestly say that I am delighted with the results and can’t stop smiling. The whole process was made effortless with the assistance of Moni who organised everything in advance and answered any questions I had and I had a lot. From day one everything went to plan and I was advised of every step of my procedures. I had an amazing dentist Eylul Mercan Aslan who was really professional, friendly and made the whole experience very pleasant considering she had a tough job on her hands with my transformation. I also had the pleasure of Cubra Kanturk another exceptional dentist who performed some root canal work during the preparation, she took her time to achieve a great base for my bridge of crowns. Both dentist worked late on into the evening to make sure my schedule of works went to plan without any delays. All the staff at the hospital where truly amazing along with Moni and Hasan our translators. Would highly recommend Medicalpark hospital. So pleased with the final results and have never smiled so much in my life since :)

October 4, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Sean,
Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our service has exceeded your expectations. Thank you for choosing us!

Rated 5 out of 5 stars

Medical Park Great

Excellent service. Had my eye lenses replaced at 1 o'clock out by 5.30pm. Next day eyesight better than I remember. Could not falt this hospital.

October 13, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Steve,
Thank you so much for the 5-star review! We are thrilled to hear that you enjoyed our service and appreciate your feedback

Rated 5 out of 5 stars

Hair Transplant

After speaking with someone who had their hair transplant done here, I contacted Medical Park late August to get a consultation. I was contacted promptly by Medical Consultant Sajeel Murad who was very responsive to any questions I had regarding the logistics of travelling to get this procedure and all that was involved. Over the coming weeks Sajeel kept in regular contact with me ensuring I was prepared prior to travelling. I was allocated a translator, Atahan Kılıçlar, who was also very responsive to any questions or concerns. On arrival in Istanbul, Atahan arranged all my transfers between the airport/hotel/hospital during my stay with no issues. As for the surgery, the team were very good and the procedure went well. Sajeel has remained in touch and continues to answer any queries I have post procedure. I will review the outcome of the transplant in a years time when I have the end results.

October 3, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Martin,
Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our service has exceeded your expectations. Thank you for choosing us!

Rated 5 out of 5 stars

My expectations were truly exceeded

My expectations were truly exceeded, Moni first contacted me as I was enquiring about Rhinoplasty and possible Hair Transplant. She made everything very easy for me to understand as her English was great. Moni worked round my needs and availability liaising with the surgeons and constantly kept me updated. She made me feel reassured and not pressured, after having contacted a few company’s this was a different approach. I like how this is done directly with the hospital and is not any cowboy clinics that you hear of.

In my package I was put up in a 5 star hotel, all transfers included during my stay and constant support from Moni and Translator Hasan who was busy but tried his best to make sure things got done.

Only regret is I waited all these years to do it and it was made easy by Moni and the team. She also visited me and showed genuine interest on my progress. I wouldn’t go anywhere else if I ever decide to have any surgery. A big thank you to Moni and the Surgeons. I’m delighted with the results and look better than I could have ever imagined.

October 4, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Alan,
Thank you so much for the 5-star review! We are thrilled to hear that you enjoyed our service and appreciate your feedback

Rated 5 out of 5 stars

5 star services and experience from…

5 star services and experience from everyone involved in my surgery especially my medical consultant sajeel murad he helped me with everything and sorted everything out for me so that my surgery went smoothly couldn’t recommend this hospital more

September 22, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Courtney,
Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our service has exceeded your expectations. Thank you for choosing us!

Rated 5 out of 5 stars

Awesome

It’s a great experience for me. The doctors are so nice and served me with an adorable smile. The supporting stuffs are really awesome . Treatment procedures were unquestionable and the hospital is well equipped. The premise was simply superb. I am grateful to medical consultant Mr. Sajeel Murad & translator Mr. Atahan for their kind and continuous cooperation from dawn to dask.

September 23, 2023
Unprompted review
Medical Park Hospitals Group logo

Reply from Medical Park Hospitals Group

Dear Sharmin,
Thank you so much for the 5-star review! We are thrilled to hear that you enjoyed our service and appreciate your feedback

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look