Very easy process. Heather went above and beyond to get my claim pre approved with very little notice. She was extremely helpful. Simple process just 1 form to fill in and a few evidence documents. Pa... See more
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Medical Travel Shield offer single trip medical travel insurance which is designed for patients travelling abroad for either Dental treatment, Cosmetic surgery, Elective surgery or IVF/Fertility medical treatment. Medical travel cover can also be provided for the patient’s travelling companions. At Medical Travel Shield, we can provide you with everything that you would expect from a standard medical travel insurance policy including; lost or stolen items, accidental illness or injury and cancellations or curtailments outside of your control.
Refund promise
No admin or cancellation charges
Contact info
52-56 Leadenhall Street, EC3A 2EB, London, United Kingdom
- 0203 409 1236
- info@medicaltravelshield.com
- www.medicaltravelshield.com
Asks customers to review
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Replied to 90% of negative reviews
Typically replies within 48 hours
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Was reassuring having the insurance…
Was reassuring having the insurance behind my surgery
Peace of mind
I was fortunate to not need to claim on this insurance, but the peace of mind it brought was worth it, fair price, easy to navigate my account online had i needed to claim, would recommend and have done
The lady I spoke to on the phone was so…
The lady I spoke to on the phone was so helpful and advised me on the best insurance to take out. I think it's a really good insurance to have when travelling abroad for cosmetic surgery, it's just peace of mind and a great insurance to have. I would recommend this company highly
very smooth and professional
very smooth and professional . The lady i spoke to was very helpful

Reply from Medical Travel Shield
Ekol hospital and medical sheild on other better service
I felt in safe hands both at the Ekol hospital and knowing i had medical sheild thier should anything not go so well . But luckly all went smoothly

Reply from Medical Travel Shield
Easy to apply for cover
Easy to apply for cover, quick, straight forward process providing a good level of cover for a reasonable price.

Reply from Medical Travel Shield
Very easy navigating the site.
Very easy navigating the site.
Very good value for more than adequate insurance requirements
Will use again

Reply from Medical Travel Shield
Don’t bother
Don’t bother. I’d highly recommend finding an alternative insurer. These are just your typical money grabbing scammers.

Reply from Medical Travel Shield
Great price easy to purchase and I’ve…
Great price easy to purchase and I’ve had friends who have had to claim through the insurance and was easy to do and very helpful luckily for me I have not had to make a claim but I highly recommend this company
Amazing experience
Amazing experience! Super fast reply’s, communication is great. No complaints from me, you have a made my experience very positive! Thank you again!
Useless, so many hoops, obviously meant to prevent claim
I used this company last week whilst going to Turkey for dental treatment. Unfortunately I had to start a claim as I need to return this week & sort a problem with a possible bruised or compressed nerve in lower gum. Far too many hoops to jump through, especially when asking for about 5 different pieces of information concerning the original treatment. I asked my dental clinic to pass them on, but so far they have not. I started the claim on the Monday morning & was ready to book flights for Tuesday morning & return Friday. Time is very important for this type of re-treatment. However they tell you, you will NOT be covered until they receive all that information & then authorise you to go. The form also asks how much your claiming etc, which nobody knows till they have travelled. Clinic is covering hotel & treatment. I've had to go ahead and book flights anyway. All I would have been claiming is approx £300 for return flights & they would have paid £50pd whilst staying (3 days) so about £450 then they deduct £250. They also ask you to take out new Insurance for this unexpected trip. What a rip off, I will be making a complaint to the FSA when I get back. Wish I had just used the insurance the clinic offered, but due to pre-existing medical conditions, I thought best to get my own. If going for dental treatment abroad, let your clinic sort it, they can then handle the correspondence.

Reply from Medical Travel Shield
Everything was straight forward
Everything was straight forward. Didn't have to claim so cant comment on that
Was really impressed with the prompt…
Was really impressed with the prompt and polite service I received from Laura. I was worried because I have never had to go through this process before but Laura made it clear what she needed from me and was patient in receiving my replies. Thank you 🙏🏻 Fern x
Dental work abroad
Very happy with the service giving. Have past this company on to many others that will b getting dental work. It’s a no brainer.
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