Very easy process. Heather went above and beyond to get my claim pre approved with very little notice. She was extremely helpful. Simple process just 1 form to fill in and a few evidence documents. Pa... See more
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Medical Travel Shield offer single trip medical travel insurance which is designed for patients travelling abroad for either Dental treatment, Cosmetic surgery, Elective surgery or IVF/Fertility medical treatment. Medical travel cover can also be provided for the patient’s travelling companions. At Medical Travel Shield, we can provide you with everything that you would expect from a standard medical travel insurance policy including; lost or stolen items, accidental illness or injury and cancellations or curtailments outside of your control.
Refund promise
No admin or cancellation charges
Contact info
52-56 Leadenhall Street, EC3A 2EB, London, United Kingdom
- 0203 409 1236
- info@medicaltravelshield.com
- www.medicaltravelshield.com
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Replied to 90% of negative reviews
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Was glad I didn't need a claim but at…
Was glad I didn't need a claim but at least it was good knowing you were thete for me thanks x

Reply from Medical Travel Shield

Reply from Medical Travel Shield
The claim process was straightforward…
The claim process was straightforward without any additional forms to fill

Reply from Medical Travel Shield
Conundrum...
Conundrum...
How can one rate an insurance policy?
Unless one makes a claim, it is difficult to assess.
Fortunately, I didn't have to!
So, all I can comment on is the ease of achieving cover. It wasn't entirely straightforward. Since my cover required more than one destination... and the website didn't offer that option. I telephoned the information line to see if i needed to get two separate policies. I was informed that it wouldn't be necessary for the two destinations that I required. (Just send a covering email to confirm the places and dates). Since I had used their services recently, I was given a discount code to use. All the electronic confirmation of cover came through very promptly.

Reply from Medical Travel Shield
Don't need to claim so not sure but…
Don't need to claim so not sure but service was ok

Reply from Medical Travel Shield
Had to go back to get some corrective…
Had to go back to get some corrective treatment done in Turkey. Customer service were always quick to respond to my questions and paid out with speed after my return.

Reply from Medical Travel Shield
Issue with the policy wording
Issue with the policy wording - needed to be corrected - despite two emails of urgency sent to the advertised email address I did not have a response. This could have made the policy invalid and potentially issues with you paying out.
Very bad service.

Reply from Medical Travel Shield
We had to change our policy from 1…
We had to change our policy from 1 policy too 2 no problem and then linked us together very professional would highly recommend them

Reply from Medical Travel Shield
Easy to source specialist insurance…
Easy to source specialist insurance from this company at a reasonable cost

Reply from Medical Travel Shield
Exceptional company
Exceptional company. They responded quickly to my query whilst abroad. I made the decision to wait until I was home for my treatment but I can honestly say the care and compassion by their team was outstanding.

Reply from Medical Travel Shield
Medical Travel Shield were excellent in…
Medical Travel Shield were excellent in helping me to set up insurance for a medical procedure being carried out abroad. Fortunately, I did not have to use my policy as everything went swimmingly, but suffice it to say that we got comfort from the fact that we knew we were covered. Now safely back I home I would certainly contact Medical Travel Shield should I need such insurance in the future.

Reply from Medical Travel Shield
Essential for Medical Travel – Fast, Supportive, and Reliable
I’ve used Medical Travel Shield five times now, and on one occasion I needed to make a claim. The whole process was incredibly straightforward they made everything easy to understand and handled things efficiently. After submitting my paperwork and receipts, the payment was processed within just a few days.
During was a stressful time, their staff were genuinely supportive and helpful, which made a big difference. Based on my experience, I’d highly recommend them to anyone travelling for surgery.
We have used medical sheild a few times…
We have used medical sheild a few times , we made a claim once & we were paid straight away.
Easy to set up and about good price
Easy to set up and a good price. We didn't need to claim so I can't comment on that part of the offer.
We will use them again.
Medical Travel Shield
Worth every penny.
I took out the insurance as a just in case as I was not anticipating any issues two month later I broke my temp teeth and had to return to Turkey .so pleased I did .the insurance has paid out and covered the cost of my trip for me and my wife the lady who sorted my claim Laura was fantastic. And pleasure to work with.
5 star service from Laura and Medical Travel Shield
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