Very easy process. Heather went above and beyond to get my claim pre approved with very little notice. She was extremely helpful. Simple process just 1 form to fill in and a few evidence documents. Pa... See more
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Medical Travel Shield offer single trip medical travel insurance which is designed for patients travelling abroad for either Dental treatment, Cosmetic surgery, Elective surgery or IVF/Fertility medical treatment. Medical travel cover can also be provided for the patient’s travelling companions. At Medical Travel Shield, we can provide you with everything that you would expect from a standard medical travel insurance policy including; lost or stolen items, accidental illness or injury and cancellations or curtailments outside of your control.
Refund promise
No admin or cancellation charges
Contact info
52-56 Leadenhall Street, EC3A 2EB, London, United Kingdom
- 0203 409 1236
- info@medicaltravelshield.com
- www.medicaltravelshield.com
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Replied to 90% of negative reviews
Typically replies within 48 hours
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Honest British Traveller
I’ve been to Budapest for medical treatment 6 times now and have always used this company for my specific ‘going abroad for medical work’ and my wife, family and friends have also been and used them. We’ve never had to claim admittedly but we’ve always been reassured by there global size of the business and the reviews we read. Obviously, as with any insurance be overly upfront and honest with them and they will say if something matters or not as this will stop any hindrances if you need to claim.
The policy was exactly what I meeded…
The policy was exactly what I meeded and very simple to sort out.price was also very reasonable.
Simplicity and superb customer service…
Simplicity and superb customer service that is above and beyond other insurance companies. I have used Medical Travel Shield twice and both times the quotes were very fairly priced. When I called for clarification on some of the cover points, the phone was answered quickly and the representative took the time to explain things to me and answer all of my questions. I did have to make a claim unfortunately and the whole process was fair and simple. The claims team provided guidance and acted promptly when the timing of my claim was a factor. They were sympathetic and very human which was a breath of fresh air. I am travelling again in October and will be choosing MTS, I wouldn’t ever go anywhere else. A special mention about Laura at MTS who has been professional, efficient, kind, proactive and empathetic throughout. Thank you.
You never know how good your insurance…
You never know how good your insurance company is, until you come to make a claim.
I traveled to Nordes - Lithuania for surgery - however I developed a seroma in my neck resulting instead of my original 12 days post surgery to 30 days before I could return back to UK
Thankfully most was covered by Medishield
Many thanks to Maureen who was my claims handler.
I can’t praise this company enough
Easy to get what I needed
I bought the insurance that I needed. I did not need to use it so I cannot comment on the service if you need to claim for anything. It gave me peace of mind.
Fantastic experience!
Guidance was clear, responses were fast, and the claims handler, friendly.
This is the only insurance that would…
This is the only insurance that would cover my teeth appointments in Turkey. Glad to feel it’s covered
easy and quick
thankfully didnt need to claim
thankfully didnt need to claim
but felt secure having something in place. was very easy to take the insurance out
Medical Travel Shield insurance
I had a very positive experience with Medical Travel Shield Insurance. The telephone advice I received was clear, helpful, and made the whole process straightforward. The cover itself was comprehensive yet still very affordable, which gave me real peace of mind when planning my trip.
A special mention to the TEC representative, who was both knowledgeable and reassuring throughout. They took the time to answer my questions thoroughly and made sure I fully understood my options. Overall, excellent service and great value—I would happily recommend them to others.
Dental cover
Easy to obtain and good price. I have only given 4 stars as I did not need to claim so cannot comment on how that side is dealt with
All good
All good, thank the lord I didn’t have to use it. But, all the same, gave me peace of mind knowing that if the unthinkable happened, I know that everything would have been taken care of. Definitely would buy again.

Reply from Medical Travel Shield
Covered me enough for what I was…
Covered me enough for what I was needing, easy to apply for tge cover user friendly website

Reply from Medical Travel Shield
Didn't have any problems when away so…
Didn't have any problems when away so Didn't have to do anything.

Reply from Medical Travel Shield

Reply from Medical Travel Shield
Great company
Great company, nice easy online form. All correspondence fast,professional and friendly. Would recommend using this company to anyone.

Reply from Medical Travel Shield
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