Easy to order. Only thing was took a little longer than I expected for delivery but that was Royal Mail being rubbish and failing to redirect delivery even though they acknowledged it, took an extra 3... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
i ordered these little pads they are amazing so much better than plasters as they do stay stuck even after showering or bathing, just the right size as well, although i do have the bigger sizes too,... See more
I requested Siemens urinalysis strips (Multistix GP 25) having been assured be email that there would be a decent expiry date. This was after two unfortunate orders from other suppliers when in the fi... See more
The product is authentic and offers good services. Good quality at the same time has a competitive price with other sites/brand. Allows to engrave names for free while others you need to pay extra. Th... See more
Company details
Information provided by various external sources
Medscope is a supplier of quality medical equipment to medical and healthcare practitioners such as hospitals, GP surgeries, clinics, nursing homes, care homes as well as prisons, schools, emergency services and local authorities. Blood Pressure Monitors, Spirometer, SAD Lightbox, Doctors Bags, Diagnostic Equipment, Clemente Clark, A & D Instruments, X-Ray viewer, Stethoscope, Medical Fridge, Clothing, Clogs & Body Fat Monitor are some of the quality products offered by us at reasonable prices.
Contact info
United Kingdom
- sales@medscope.co.uk
- www.medscope.co.uk
4.4
Excellent
377 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Daughter who is delighted with her…
Daughter who is delighted with her stethoscope.
June 17, 2022
Unprompted review
Great gift
Great gift, arrived the following day and in a really good condition! Would definitely recommend!
June 17, 2022
Unprompted review
Fast delivery and good product
June 16, 2022
Unprompted review
Excellent service
June 16, 2022
Unprompted review
Arrived on time tho one of the earpiece…
Arrived on time tho one of the earpiece rubber was splitted so had to replace it by one of the spares when it arrived.
June 16, 2022
Unprompted review
DO NOT BUY FROM MEDSCOPE!! AVOID!!
Terrible customer service, avoid at all costs!!!
I have ordered a Stethascope from Medscope worth £98 two weeks ago which has not yet arrived. It has shown as delivered but to where??!
No telephone number provided on their website, only an email address which I have sent a weeks worth of emails to with no response. I have used their 'contact us' page which again, no response.
After using Google to find a phone number for Medscope and finally getting through, the lady on the telephone hung up the phone mid-sentence of me explaining my situation. No call back was received.
DO NOT BUY FROM MEDSCOPE!! AVOID!!
May 22, 2022
Unprompted review
Reply from Medscope
Hello
Thank you for your review.
I am sorry for the problems with your order.
The tracking on your order shows that when Royal Mail attempted delivery at your address, the order was refused. The tracking also shows that the parcel is being returned back to the Medscope Medical Supplies premises.
We received your emails and all of them were replied to- we could not telephone you, as you sadly did not leave a contact telephone number when you placed the order.
We do not advertise a telephone number on the Medscope website, as it is an e-commerce platform- all orders are placed via the website, and all communication is via email- this helps to keep our costs low, and we can then pass these savings to our customers and list products at a lower price than other distributors- saving you money!
The company you called was not Medscope Medical Supplies, so I cannot comment on the call that you had with their Customer Service Advisor.
After leaving this review, you replied to one of the emails that we sent to you regarding your order, and asked for the order to be re-sent to you- which we have done.
We feel that this 1 Star review of Medscope Medical Supplies is very unfair- we have done nothing wrong.
I) Royal Mail attempted delivery of your order- it was refused.
I) The parcel was returned to us- we contacted you to re-arrange delivery.
I) All of your emails were replied to.
I) We have re-sent the order to you - at no extra cost to you.
Kind regards
Medscope Medical Supplies
As described prompt delivery
November 25, 2021
Excellent service as always
November 12, 2021
Medscope provided an excellent service
Medscope provided an excellent service. I was easily able to find the product I needed, it was very reasonably priced and easy to order. Once ordered, I immediately received confirmation of the order, dispatch information and an estimated delivery date. My item arrived within 48 hours, was exactly as advertised, good quality and in good condition.
November 2, 2021
Reply from Medscope
Hi Jean, thank you ever so much for taking the time to leave a review for Medscope, and we are glad that you were happy with the item!
Many thanks,
Harriet | Medscope Ltd
Reply from Medscope
Hi Veronica,
Thank you for taking the time to leave a review and for the 5 stars! We are glad that you were happy with the service you recieved and the process of ordering with Medscope.
Thank you again,
Kind regards
Harriet | Medscope Ltd
good customer service/product
slight issue with order, when 1 order didn't go through - very quickly resolved. Order arrived the next day
October 18, 2021
Reply from Medscope
Hi Hugh,
Thank you for taking the time to leave us a review and for the 5 stars! I am sorry to hear that there was an issue with the order but glad that we were able to resolve this for you so quickly.
Thank you again,
Kind regards
Harriet | Medscope Ltd
Excellent service and delivery
October 16, 2021
Reply from Medscope
Hi John,
Thank you for taking the time to leave us a review and for the 5 stars! We are glad that you were happy with the service you received at Medscope.
Thank you,
Kind regards,
Harriet | Medscope Ltd
Reply from Medscope
Hi Mel,
Thank you for taking the time to leave us a review and for the 5 stars! We are glad that you were happy with your product and the service you received at Medscope.
Thank you,
Kind regards,
Harriet | Medscope Ltd
Great service and fast delivery
September 29, 2021
Reply from Medscope
Hi Daniel,
Thank you for taking the time to leave us a review and for the 5 stars! We are glad that you were happy with the the quick delivery and service you received at Medscope.
Thank you,
Kind regards,
Harriet | Medscope Ltd
Very pleased with my order the quality…
Very pleased with my order the quality is superb
September 22, 2021
Reply from Medscope
Hi Teresa,
Thank you for taking the time to leave us a review and for the 5 stars! We are glad that you are happy with the product that you ordered. We hope that you will buy from Medscope again and recommend us to family and friends.
Kind Regards,
Harriet Smith | Medscope Ltd
Reply from Medscope
Hi Carl,
Thank you for taking the time to leave us a review and for the 5 stars! We are glad that you are happy with the facemasks and our fast delivery. We hope that you will use Medscope again and recommend us to family and friends.
Kind Regards,
Harriet Smith | Medscope Ltd
Great service so far
Ordered an item which was not correct. Refund processed very quickly after short exchange with Susan. She was courteous and very prompt even though the question was raised on a Sunday night. Not used the antigen test that was also ordered, and correctly delivered, but I am assured by this experience that the service for that will be very good.
September 5, 2021
Unprompted review
Reply from Medscope
Hi Shah,
Thank you for your taking the time to leave us a review and for the 5 stars! We are glad that you are happy with the service that you received. We hope that you will use Medscope again and recommend us to family and friends!
Kind Regards - Harriet Smith | Medscope Ltd
Excellent stethoscope bought for my…
Excellent stethoscope bought for my daughter, arrived/delivered as notified, excellent service. Thank you
September 3, 2021
Reply from Medscope
Hi Mr Roberts,
Thank you ever so much for the 5 Stars and for taking the time to leave a review for Medscope. We are glad that you are happy with the Stethoscope and service you received. We hope that you will shop at Medscope again and recommend us to family and friends.
Kind Regards, Harriet Smith | Medscope Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.