While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, most reviewers were let down by their experience overall. Customers frequently encountered numerous fake or outdated profiles, making it challenging to find genuine connections. Many people also reported significant issues with customer service, describing it as unhelpful, unresponsive, and difficult to reach, often finding their requests ignored or receiving irrelevant answers. The website's functionality frustrated users, who cited glitches, navigation difficulties, and profiles not loading from email links. Additionally, many struggled with subscription management, facing unexpected renewals and challenges in cancelling accounts or deleting personal information. Some customers also reported being abruptly banned or blocked from the site without clear explanation or support.

What people talk about most

Website

Consumers express significant dissatisfaction with the website, with many describing it as terrible,... See more

Subscription

People report negative experiences with subscription, with many expressing frustration over difficulties in... See more

Customer service

Customers had negative experiences with customer service, with many reviewers describing it as dreadful,... See more

User experience

Clients share negative opinions on user experience, with many reviewers expressing disappointment and... See more

Social media

Reviewers express significant dissatisfaction with social media interactions, primarily due to the prevalence... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The % of bogus profiles is huge. People who contact you with the sole purpose of obtaining your info to continue communicating off the Match app. For what reason? Money. Try asking them for a link to... See more

Rated 1 out of 5 stars

Save you time and money! A complete bust! You basically have to initiated the conversations just to discover the person is a liar…by their own admissions! The most said part about it…it takes almost... See more

Rated 1 out of 5 stars

I never signed up for a recurring subscription. They kept charging me. Their customer service team is impossible to reach. You cannot cancel from the app. There is no helpful support. I opened... See more

Rated 1 out of 5 stars

This site used to be OK but now its run by completely unethical money grubbers. They send you profiles of people that aren't even active members (and are therefore impossible to communicate with). The... See more


Company details

  1. Social Media Agency
  2. Dating Service

Information provided by various external sources

meetic er Europas førende dating- og chatsite. Du kan chatte og møde tvillingesjælen og kærligheden! Gør smukke bekendtskaber ved at snakke direkte på chatten.


Contact info

1.1

Bad

TrustScore 1 out of 5

201 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(201)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got me to a good place

Got me to a good place, being mediocre poor it really empowered me to make the right choices filtering out rich dudes with my overwhelming desire to reconfigure their faces when ones fingers get burnt into realizing, that person is just a nice guy regardless leaving the psychos behind you is well worth it, after appointments at various surgeons who cant do anything beyond dim lighting, as I'm not in fact stupid either but its surprising what genuine people can bring you other than maiming.

February 25, 2025
Unprompted review
Rated 1 out of 5 stars

Match - so tedious!

I recently joined Match and find it very frustrating. When I swipe left, I am clearly not interested but yet the same profiles pop up time and time again! Why? This is such a waste of time and my wrist is getting a RSI! Does it mean I have to block everyone with whom I have nothing in common/is too far away etc. Needless to say, because this is so irritating, I intend not to renew after my month’s subscription is up.

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Match.come doesn't work…

Went to match.com it is hard to navigate it does not send you notifications when someone has looked at your profile does not send notification when someone has sent you a message doesn't send notification for any thing other than ways for you to spend more money.You can not check to see any of your likes. Can't check on any of your messages sent. It seems that the woman on this site are all looking for a fantasy man that they will never find.

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

Luz B-Match.com waste of time

Luz B. (Match)
Nov 21, 2024, 10:45 AM CST

below from Match.com-only time you hear from them is if they found 'so-called violation' which the rep doesn't explain so that it can be corrected. Waste of time honestly creating a profile on their account!!

We have reviewed your account for a content removal appeal and have determined you have violated our Community Guidelines and Terms of Service . Your profile will remain removed from your profile, this decision is final.

I still don't get what the violation. It may be a ploy to purchase subscription!!?

November 21, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience! I made a payment, they took a payment and next day they blocked me from signing into an account. I talked to support staff, no help at all, he said they would fix it and send a refund, but instead they charged me with no access to the site! I definitely do Not recommend this app!!!

November 29, 2024
Unprompted review
Rated 2 out of 5 stars

Breaking up with Match.com

Match.com, you had your chance to repair our relationship. With all the data and algorithms at your disposal, you keep suggesting the wrong gender, allowing that gender to see my profile and message me and I'm paying for this. Really??

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

Add least 50% of the approved profiles are fake ,scammers .

This company can improve before being able to get membership by asking for two genuine proofs of identity, not only asking for your bank account details, naming yourself as you wish and inputting photos that can be from anyone.
Why are they not doing that, and how can they exist as a dating platform in that way ?

October 21, 2024
Unprompted review
Rated 1 out of 5 stars

Fraudulent business ethics. Watch out!

I tried to sign up for this site, and begrudgingly uploaded my images before being able to see what kind of potential partners where in my area, and age range. Immediately I could not get into my account and their site said "I was locked out"!! I tried again in a few hours and again the next day. Same. I Emailed the company, their response was something to the effect that they had a security issue and they had to protect their customers. This made no sense. I am a 60 YO woman with zero criminal history. I emailed them back asking for a further explanation and how we could clear up the obvious mistake. I never heard back and the account remains blocked. I find this very alarming and I am quite concerned because they are in possession of pictures of my face and I have no doubt they will use them for fake profiles, as most sites do. Shame on your people!

September 2, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT SIGN UP FOR THIS its nightmare…

DO NOT SIGN UP FOR THIS its nightmare of a company- I signed up then changed my mind after 6 days (well within the 14days cooling off period) there is no link or address on there mobile site for customer services and if you simply delete your account they will still take your money till the end of the subscription. I searched elsewhere for an address for customer services and found one after many many messages some 8 days later that one finally replied and said it was the wrong address and they’ll forward it! This whole business has made me sick with worry, I can no longer afford the subscription and am getting into debt - and there are NO humans you can contact. I do not own or have access to a computer if you needed one to cancel run the account they should have made that very clear. Meanwhile the only people I seem to match with are people who are in your age bracket and who don’t want kids regardless of location!! Not helpful at all - the whole thing has been stress and worry since the moment I signed up.

October 10, 2024
Unprompted review
Rated 1 out of 5 stars

AVIOD

Please look elsewhere, this site is money mad and full of fake people. I would give this site a - 5
PLEASE PLEASE do not use Match.com... It is a fake scam company.

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

Check out cancellation policy before you join

Site itself is ok... but the cancellation process is horrendously complicated and hard to navigate.
App designers make it purposely difficult to leave.
That's not a good customer journey and is deceitful.
I will never use again and would recommend that everyone avoids this scam.

October 3, 2024
Unprompted review
Rated 2 out of 5 stars

As good as it gets in the dating scene

Unlike many reviews on this website, I found Match.com to be a very polished and professional looking dating site.
It is easy to navigate, check your own account and view other members provided you have paid for a subscription, or you just see blurred images.
Where it fails is many members have not paid and therefore a waste of time messaging them.
Scammers and fakes are soon removed, no explanation as to why from the site, so your account can soon look ridiculous with so many blank pictures with 'profile unavailable' written underneath.
Having spoken to some of these 'fake' accounts prior to their removal, I saw no evidence in them being scammers, quite the opposite, some were lovely to chat to and I am very savvy when it comes to money, so it was doubly frustrating to see them removed, can I not make my own mind up on them?
I have now had 2 x 6 month accounts with them, both at greatly reduced cost to tempt me in and barely chatted to anyone 'genuine', that is not the sites fault, it is the people that inhabit it that are the issue.
As with ALL dating sites, looks are what matter, not wealth, not personality, but rugged, masculine looks, if you are average looking you will struggle not just here, but with every site and app.
You can be the sweetest, most considerate and polite guy around, yet never secure a chat with anyone, that is NOT what ladies in general are looking for, although many will dispute that because it makes them look shallow minded.
In my opinion, Match.com is as good as it gets, I refuse to join in berating the site, it is a lovely site to see a possible future partner, sadly let down by modern attitudes that a very handsome face is all you need to succeed, that is not the sites fault, so I wish them every success for the future

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

If you do sign up record date you end…

If you do sign up record date you end subscription then you will need to call your bank to block further withdrawl as charges WILL continue if you do not. Basically a scam of a company although its been around for years.

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, quite a few scammers on this sight and some that will ask for some outrageous photos of you....Cheap pick up lines, not worth the money, and if they offer to help you find your "mate" don't do it, that was horrible, was scammed asap!!!! So disappointing.

August 23, 2024
Unprompted review
Rated 1 out of 5 stars

Match.com I would give -5 starts if I…

Match.com I would give -5 starts if I could! Your app sucks, you take money from people and provide nothing in return but headaches. Your platform doesn’t work. In one month 3 weeks I was not able to use the app because had technical issues! Is garbage! Take it behind the barn and burn it!

August 29, 2024
Unprompted review
Rated 1 out of 5 stars

Match.com is the scummer

Match.com is the spam! There is something going on there, I had canceled my subscription fee month ago and two month before my subscription end I very disappointed with my experience on Match.com I didn't want to be there. What they do ,they asking for the money every step I made on site besides the money I have already paid for the subscription. Also I have started to get marketing emails ,Match.com only one who had this email address. I think that they is selling emails to the marketing companies.
On the August 16 2024 they went to my credit card and charged me for new subscription $110 US without my concent. My account with them was closed few months before and I have a confirmation from them. They would answer to emails them about the issue I have with them? I had to cancel my credit card that they can't get there anymore. I am upset and stressed.
This business should be close by polise. They are criminals.
If someone know what to do, how to get my money back please write. Thanks.

August 17, 2024
Unprompted review
Rated 1 out of 5 stars

No more dating apps for me

No more dating apps for me. Deactivated my account after two weeks. Looks like it was a good “hidden” subscription there. Which of course I can’t stop or regret.

August 15, 2024
Unprompted review
Rated 2 out of 5 stars

Stop free membership!

Unlike other reviews, I find most profiles are real people. My issue is that they offer free profiles but don't mark the profiles as free. So you waste your time contacting people who can't reply unless you pay for them to contact you. Ridiculous. Sick of the freeloader culture!!! If you are serious about dating, then pay for a membership. If you want to hookup use Bumble!! Match does a huge disservice to paying customer who are serious about finding a partner!!!!

July 29, 2024
Unprompted review
Rated 1 out of 5 stars

Fraudulent methods and automatically renews your subscription

The site uses fraudulent methods and automatically renews your subscription without your consent.
The subscription is cancelled, but your payments continue to be charged and there is no way to cancel. When you try to stop payments and terminate your subscription, you are required to pay for the entire subscription period for which you want to cancel.
I still can't cancel payments! It's horrible

July 10, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look