After withdrawing multiple times, I requested a bigger withdraw (around 3k USDC) and they froze and closed my account, sending me an email stating I breached their TOS. I literally did nothing wr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
My father introduced me to ths website, claiming it was the easiest way to bet with crypto. While I did find the account setup simple, I got confused about the different daily missions. Once I figured... See more
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The website looks polished, but I found the high minimum deposit for certain tokens a bit off-putting. I tried the free demo modes first, which was helpful in learning the ropes, but I wish the deposi... See more
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It's a solid platform overall. The live casino section is well-stocked with Pragmatic Play tables, which I enjoy. However, I've had a couple of instances where the live stream froze at a crucial momen... See more
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Company details
Written by the company
Mega Dice redefines online gaming, blending the thrill of traditional casino games and sports betting with the speed, transparency, and security of cryptocurrency and a rewarding experience. Designed for the modern player, we offer a futuristic, high-energy experience where competition, community, and rewards come together. We celebrate big wins and reward sharers, turning every victory into a moment worth showcasing. Our platform is built for those who crave competition, featuring leaderboards, missions, and high-stakes challenges that keep players engaged and pushing for the top. But the real game-changer? Our rewards. From industry-leading cashbacks on our native $DICE token to exclusive perks that enhance your gaming experience, we offer more than just bonuses - we deliver real value. If you’re looking for the ultimate crypto-powered gaming experience, Mega Dice is where the action happens.
Contact info
187 Anexartisias, 3041, Limassol , Cyprus
- complaints@megadice.com
- www.megadice.com
Breach of guidelines
After midnight
After midnight, the scrolling feed of recent bets feels like Times Square—it’s flashy but can tank a modest CPU. Switched to low-graphics mode and performance rebounded, yet the site could perhaps auto-detect older laptops and throttle animations.
February 5, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Mega Dice Complaints
never deal with megadice
never deal with megadice. scam casino first give you a chance to win then cut your account and require verification which you will not pass. endless email correspondence tons of uploaded documents will not be accepted. you never get your money back.
July 3, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention.
We are genuinely sorry to hear about the difficulties you’ve experienced with your account and the verification process. At Mega Dice, we are fully committed to operating within strict regulatory guidelines to ensure a secure and compliant gaming environment. This includes mandatory verification steps to protect both our players and the integrity of the platform.
We understand that the document verification process can sometimes feel lengthy or repetitive, but please be assured that it is a necessary security measure designed to comply with international standards and to prevent fraudulent activities.
If you believe your case requires further attention, we kindly invite you to contact our dedicated support team at complaints@megadice.com. We are happy to investigate your situation in more detail and help resolve any outstanding issues.
We genuinely appreciate your patience and your feedback as we continually strive to improve our service.
Best Regards,
Mega Dice Complaints
Leaderboard fireworks froze my
Leaderboard fireworks froze my six-year-old laptop for a second. A low-graphics default for older devices would be nice.
June 14, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you so much for taking the time to leave an excellent rating. Your feedback is a great encouragement to us, and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Mega Dice Complaints
Dice Duel graphics look slick
Dice Duel graphics look slick, yet on 4G the roll animation judders, Still playable, just less smooth.
June 19, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you so much for taking the time to leave an excellent rating. Your feedback is a great encouragement to us, and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Mega Dice Complaints
Leaderboard chat sometimes devolves…
Leaderboard chat sometimes devolves into meme spam during peak hours. Moderation steps in fast, but muting individual users would give players extra control over their vibe.
May 7, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you so much for taking the time to leave an excellent rating. Your feedback is a great encouragement to us, and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Mega Dice Complaints
Missions ask for ten spins on specific…
Missions ask for ten spins on specific slots; would be nicer if any slot progress counted toward the daily chest.
April 3, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you so much for taking the time to leave an excellent rating. Your feedback is a great encouragement to us, and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Mega Dice Complaints
Steal 1K deposit
I did deposit 6k and lose 5k , when i try withdraw 1k they not let me ,
scammer
February 11, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for your message. We're sorry to hear about your frustration with your recent experience on our platform—especially after making a significant deposit and facing issues with your withdrawal request.
At Mega Dice, we are committed to processing all withdrawals in accordance with our terms and regulatory requirements. In certain cases, withdrawals may be delayed or temporarily restricted due to verification checks, account reviews, or payment method validations. That said, we understand how disappointing it is when your funds are not made available as expected.
If your withdrawal is still pending or has been declined without a clear explanation, we strongly encourage you to contact us at complaints@megadice.com with your account details. Our team will investigate the matter thoroughly and provide you with a full and transparent update.
We appreciate your feedback and the opportunity to make this right.
Best Regards,
Mega Dice Complaints
Liars
I am posting a new review following your response to my previous review. I have contacted your complaints department again and have again received no response. Your treatment of your customers is totally unacceptable. If you really want to move things forward, please tell your complaints department to reply to my e-mails. But I don't believe it for a second.
I look forward to hearing from you, if there is one.
June 9, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for your follow-up review. We sincerely apologize that you have not yet received a response from our complaints department—this is absolutely not the standard of service we aim to provide, and we understand your frustration.
We appreciate your continued efforts to resolve the matter and fully agree that timely and respectful communication is essential. Your feedback has been noted and escalated internally to ensure that your case receives the attention it deserves.
Please resend your message to complaints@megadice.com and the email address linked to your account. We will do our utmost to ensure you are contacted as soon as possible.
Thank you for your patience, and we truly hope to provide you with a proper resolution.
Best Regards,
Mega Dice Complaints
Decent site with honest odds
Decent site with honest odds. I won small amounts a few times but often lost due to network delays. it's an average experience and I'm considering other platforms for better uptime and bigger jackpots.
January 2, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Mega Dice Complaints
So many 5 star reviews from people who…
So many 5 star reviews from people who only write 1 review over all on trustpilot. This smells as fake reviews, reported thru trustpilot company.
May 21, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Mega Dice Complaints
Enjoyed the range of betting options…
Enjoyed the range of betting options and clear roll history. The live chat occasionally lags, and I’d like more tournaments, but the core experience—rolling dice and receiving winnings—is solid.
January 1, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Mega Dice Complaints
The payout margins felt low
The payout margins felt low compared to other sites. It’s safe and “provably fair,” yet my balance stayed almost flat after multiple rounds. Good for fun but not for serious profit-seeking.
October 16, 2024
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Mega Dice Complaints
Fair enough for casual play
Fair enough for casual play; the UI is clean and the roll animations are smooth. However, during peak hours I faced occasional disconnections and my bankroll hardly grew despite several session
November 1, 2024
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Mega Dice Complaints
I appreciate the multiple…
I appreciate the multiple cryptocurrency options, but high gas fees on my small bets ate into my winning The community chat is almost silent, making the experience feel lonely.
February 12, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Mega Dice Complaints
⚠️ Account Closed
⚠️ Account Closed, Funds Confiscated Without Clear Explanation
I recently had a very disappointing experience with Mega Dice. After using the platform normally, I received a sudden message saying my account was closed and all my funds were confiscated due to a supposed “breach of Terms and Conditions.” No specific reason was given, and when I asked for clarification, I was told the decision was final and not open to dispute.
This is completely unacceptable. Players deserve transparency, especially when real money is involved. I followed the rules to the best of my knowledge and wasn’t even given a chance to explain or defend myself.
Be very cautious with this site. I’ve now filed a complaint with the Curaçao eGaming authority and will be pursuing this through other channels.
Avoid unless you're okay with losing your money without warning.
May 18, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for taking the time to share your feedback — we’re truly sorry to hear about the experience you’ve described and fully understand how upsetting it is to have your account closed and funds withheld without clear communication.
At Mega Dice, we are committed to upholding transparency, fairness, and regulatory compliance. While we reserve the right to take action in the case of a breach of our Terms and Conditions, we also believe every player deserves a clear explanation and the opportunity to ask questions or provide context. If you feel your case was not handled with transparency or fairness, we sincerely apologize.
We welcome the opportunity to review your case in detail. If you haven’t already, please contact our complaints team at complaints@megadice.com - - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Instant Casino Complaints
Scam! Account closed with no reason
I created account around 2 weeks ago. Normally played until 2 days ago when i noticed that my maxbet on account are lowered. I tried to withdraw, they were asking for verification i normaly send all what they asked they verified , but in morning i received mail that my account is closed due to "breach of their terms and conditions". First i did not break anything, they just took me money from account. If someone could help me if something more i can do to get my funds would be greatfull.
EDIT:
I got an email from megadice to send them username and sum which is taken from my account and once again i got same answer:
Hi Vladimir,
Thank you for reaching out and for bringing your concerns to our attention. We are sorry to hear about the issues you have experienced. Please be assured that we take all feedback seriously and are committed to handling every complaint fairly and thoroughly.
In order for us to locate your account and escalate your case to the relevant department for further investigation, we kindly ask you to provide the following information:
The email address linked to your account
Please provide the total amount of the frozen funds and the date which your account was blocked
Once we receive these details, we will proceed with the next steps and ensure your case is reviewed accordingly.
Please note that this message serves as an acknowledgment of your complaint and does not constitute an admission of liability. We appreciate your patience and cooperation while we work to address your concerns.
Best Regards,
Mega Dice Complaints
AND RESPONSE IS :
Hi Vladimir,
Thank you for your message.
Following a thorough internal investigation, we can confirm that your account has been permanently closed due to a violation of our Terms and Conditions.
Please be aware that, as per our policy, all users agree to abide by our Terms when registering and using the platform. Breaches of these terms may result in account restrictions, including closure and forfeiture of funds where applicable.
We understand this may not be the outcome you were expecting, but our decision is based on verified findings and is final.
Kind regards,
Mega Dice Complaints
This is pure roberry ! I didnt broke any rules and this is so discosting behavior from MegaDice...
May 6, 2025
Unprompted review
Reply from Mega Dice Casino
Hi there,
Thank you for bringing this to our attention — we’re genuinely sorry to hear about your account closure and the concern it has caused.
At Mega Dice, we take compliance with our Terms and Conditions seriously, and account closures are only actioned after a thorough internal review. However, we understand how distressing it can be to receive such a decision without a clear explanation, especially when you believe no rules were broken.
We also recognize that having funds removed without resolution is deeply frustrating, and we sincerely apologize if the communication around this has been unclear.
We would like to investigate your case further and clarify the reason for the closure. If you haven’t already, please contact our dedicated complaints team at complaints@megadice.com. Our team will prioritize a thorough review and provide a direct response.
Thank you again for your patience — we are committed to handling your case fairly and transparently.
Best Regards,
Mega Dice Complaints
After posting my experience here they…
After posting my experience here they replied a couple of weeks later asking me to send a email to their complaint management, which i had already Done several times without a single reply.
They are shady and do not want to assist you in any matter.
Previous post: Allowed me to play and lose thousands although i have at least two permanently closed accounts within their network with the same details for almost a year.
Now they dont reply to my emails.
March 19, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for sharing your experience — we’re very sorry to hear about the frustration and disappointment you’ve faced regarding your communication with our complaints team and your account status.
At Mega Dice, we are committed to operating transparently and in line with our responsible gaming policies, including self-exclusion options, which are clearly outlined on our platform. We sincerely apologize if your situation has not been handled with the care, respect, and clarity that you deserve.
We understand how concerning and upsetting it can be to feel ignored or unsupported, especially after raising serious issues like account exclusions. Please be assured that we take these matters seriously, and your feedback is extremely important to us as we continuously work to improve the quality and responsiveness of our customer service.
If you are willing, we kindly invite you again to reach out to complaints@megadice.com with a reference to this message. While we regret that your previous attempts did not receive the timely attention they deserved, we would like the opportunity to review your case thoroughly and provide the appropriate follow-up.
Thank you again for bringing this to our attention — we remain committed to addressing your concerns fairly and respectfully.
Best regards,
Mega Dice Complaints
You have to bet twice your own money to…
You have to bet twice your own money to withdraw them…. Total scam! They told me that:
says: Your funds need to be wagered before you would be able to withdraw them. In this case, you need to roll over your deposit amount once.
Since I already bet the amount I deposited once and won a betslip they tell me to withdraw it you have to bet them again…. Hahahahahah that’s a scam or what? I’m betting 10 years stay away from this website!
April 16, 2025
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter unexpected wagering requirements, especially when you've already placed a successful bet using your own funds. Clear communication around withdrawal conditions is important, and we regret if your experience did not reflect that.
If you believe your case was mishandled or that the requirement was incorrectly applied, we would be happy to review it further. Please contact us at complaints@megadice.com — this will allow us to better understand the exact issue you faced when playing on our platform.
We eagerly await your response.
Best regards,
Mega Dice Complaints
I have a somewhat mixed opinion on the…
I have a somewhat mixed opinion on the loyalty program. On the positive side, it does provide some worthwhile perks for regular players, which can be rewarding if you're consistently active on the platform. However, I found that the instructions for progressing through the levels could be more detailed and clearer, particularly for newcomers who are unfamiliar with how loyalty systems work in online gaming. At first, it was a bit confusing, but once I took the time to figure it out, I realized the daily challenges were engaging and offered a fun way to stay involved. I believe improving the guidance for new users would make the experience much smoother and more enjoyable from the start.
May 30, 2024
Reply from Mega Dice Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Mega Dice Complaints
At first, I had a bit of trouble....
At first, I had a bit of trouble figuring out the more intricate features like staking and meeting mission prerequisites. Thankfully, support was quick and helpful in guiding me through the process. That said, the platform could definitely benefit from more comprehensive help resources. On the plus side, the wide-ranging sports coverage gives me plenty of reason to stick around.
April 20, 2024
Unprompted review
Reply from Mega Dice Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Mega Dice Complaints
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