melery Reviews 

178
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beautiful designs of the jewelry, noting how stunning and luxurious pieces look in person. Many appreciate the versatility, with items suitable for any outfit, often receiving compliments. The jewelry is frequently highlighted for being water-resistant, hypoallergenic, and non-tarnishing, offering lasting wear without skin irritation. Reviewers also commend the company's customer service and staff for being very helpful, communicative, and professional. Delivery is often fast and efficient, with many packages arriving earlier than expected. Additionally, customers frequently mention the beautiful and careful packaging, enhancing the overall positive experience with their purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the jewelry's high... See more

Quality

Customers had positive experiences with quality, with many reviewers consistently praising the high quality... See more

Staff

Users describe positive interactions with staff, highlighting their kindness, helpfulness, and responsiveness... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the fast shipping and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent and top-notch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm absolutely thrilled with my Melery jewellery haul! The box arrived beautifully packaged, with each piece nestled in a pink bag. Every item is crafted to perfection—the quality is exceptional. I'd... See more

Rated 5 out of 5 stars

My package didn't take to long to come. The customer support team were very helpful if I had any questions. The jewelry is so gorgeous and high-quality. Overall would recommend to anyone who loves jew... See more

Rated 5 out of 5 stars

I enjoyed my jewelry from Melery because of course it was my style, my taste, cute and dainty. They were very helpful, very communicative and present. Those are things I look at within companies.

Rated 5 out of 5 stars

I had an excellent experience with Melery.co! The jewelry looks stunning in person; the shine, the weight, and the overall craftsmanship feel truly luxurious. I’ve already received multiple complim... See more


Company details

  1. Jewelry Store
  2. Jeweler

Written by the company

Melery is a luxury jewelry brand that embodies timeless elegance, modern femininity, and refined craftsmanship. Each piece is thoughtfully designed to celebrate individuality, confidence, and beauty in its purest form. At Melery, we believe jewelry is more than an accessory — it's a statement, a memory, and a part of your story. Our collections blend classic artistry with contemporary style, offering sophisticated pieces that elevate both everyday moments and special occasions. We offer a seamless online shopping experience with secure ordering, fast processing, and reliable worldwide delivery. Wherever you are, your Melery piece will arrive with care, beautifully packaged and ready to be cherished. Melery is more than a brand — it's a destination for those who value elegance, authenticity, and effortless luxury.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

178 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(178)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The ordering process cess was quick and easy

The ordering process cess was quick and easy. I received my package in about a week. All items arrived as ordered and packaging was in good condition with no damage to the items. After opening all of the jewelry was absolutely beautiful, shining, so I tried it on they all fit. I made a video and tagged Melery for advertising purposes

May 18, 2025
Rated 5 out of 5 stars

Quick, Elegant, Real

It arrived quickly and after a few days of wear, I did not have any allergic reaction to the metals, which is a huge plus! No only are the pieces stylish, but they are also very well made.

May 15, 2025
Rated 1 out of 5 stars

I didn’t get my package

I didn’t get my package

May 14, 2025
melery logo

Reply from melery

Dear, you package was delivered on 30 of March with the USPS. Kindly check your mailbox, if you didn't find it we can send you another package or refund you, no worries. Kindly contact us on contact@melery.co

Rated 3 out of 5 stars

Terrible pack

The jewelry are like the picture, I really like them, they don’t oxidize or change color, the only thing I really dislike is the pack, it’s come in a plastic silver pack without any box, it’s giving SHEIN, and in the pack there’s no card with the name of the jewelry, every piece are in a plastic bag with the etiquette that’s said the jewelry are made in china, I really don’t like it expecially for the price

May 15, 2025
Rated 5 out of 5 stars

First I thought it was a scam but then…

First I thought it was a scam but then they were so kind and anwered all my questions and 1,5-2 weeks later I got the package. The jewellery looks stunning and it haven't stained yet, I hope it won't either. I'm absolutely satisfied with them

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Must have jewelry!!

I don’t do reviews but this type of Jewelry is very Gorgeous and Sturdy! I love how it makes me feel and look. These pieces are one of a kind and I don’t think I will buy any more Jewelry else where. It’s very elegant but strong material. Love Love it! Check it out for yourself please! They don’t disappoint.

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Communication was excellent, and the shipping was quick. Products are beautiful and look just like the pictures.

May 10, 2025
Unprompted review
Rated 1 out of 5 stars

It was an absolute scam

It was an absolute scam. Don’t trust these people ever. They will contact you on TikTok and will ask you to pay a massive fee. I wish I could give 0 stars. Please don’t fall for it. Stay aware girlies

March 13, 2025
Unprompted review
Rated 1 out of 5 stars

They contacted me through tiktok saying…

They contacted me through tiktok saying they’d like to work with me, i messaged them though instagram to inquire what they would like me to present on my tiktok, i then was asked to pick 4 items and that i would get a “100% discount”, which i suspected was a scam but i did it anyway as it seemed legit, i then went to add my bank details and before i could even press anything it had went straight out of my bank account. i then texted the instagram page and asked for a refund and for my order to be cancelled as i did not want the products and i was no longer interested due to the suspection of the website being a scam (which it is) and they told me that i was not to worry about the order or the shipping as i would make it back in commission , even through i had previously repeated that i was not interested in being part of the brand of paying for any more products. i have not received any further messages or replies from emails about my refund in which they charged me £40.

February 20, 2025
Unprompted review
Rated 2 out of 5 stars

C••• from China

Expensive products from China. This is not evident from web page and results in very slow delivery despite paying quite expensive shipping costs. NEVER AGAIN

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

They approached me on Tiktok on my cat…

They approached me on Tiktok on my cat page. When they told me it was okay and my cats can be an ambassadors for them I thought they were crazy. Thankfully, I looked them up before going further. I will be blocking them. Please dont fall for the scam.

November 18, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

This is a SCAM - my daughter was approached on tiktok (kaiyah.is.kooler) by them, asking her to be an ambassador.
This is not a busy account, so not sure why they want her to wear their jewellery, no mention of any money involved, however wanted her bank and card details to set up an account.
SCAM

October 21, 2024
Unprompted review
melery logo

Reply from melery

Hello,
We’re truly sorry to hear this, and thank you for bringing it to our attention. However, we’d like to clarify that Melery has absolutely no connection to this situation.

Unfortunately, some scammers impersonate small brands like ours on social media to deceive people — often by pretending to offer ambassador deals and then asking for personal or banking information.

👉 Melery will never ask for your card or banking details via DM.
👉 We only accept payments through our official website: www.melery.co and never through third-party links or messages.

All collaborations and ambassador invitations are handled professionally and transparently, and we encourage anyone unsure about a message to contact us directly.

Please advise your daughter to:

Block and report the suspicious account immediately.

Never share any personal or financial information outside trusted platforms.

Reach out to us at contact@meleryjewelry.com if you’d like to verify any future contact.

Your trust means everything to us, and we take this matter very seriously.
Thank you again for your vigilance.
– The Melery Team

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