Melio Health UK Reviews 

780
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

Very frustrating and confusing trying to access your account when one person books for a family. Do you really need a person's medical history. Plus the cost of the test is excessive compared to other... See more

Rated 5 out of 5 stars

Really glad to have come across Melio Health. The whole experience has been outstandingly positive from start to finish. The information provided is invaluable for making better health and lifestyle... See more

Company replied

Rated 5 out of 5 stars

I thought this was a great solution to getting blood tests to make sure my general health is in check. I received thorough results within 24 hours with clear explanation and followed by a doctors re... See more

Rated 5 out of 5 stars

I needed this test to use as a comparison with one I had done at GP. At Melio Health I was informed by text what was happening at each stage, after the blood had been taken. The blood test was ta... See more

Company replied

Company details

  1. Blood Testing Service
  2. Health Consultant
  3. Women's Health Clinic
  4. Self-Service Health Station
  5. Wellness Program

Written by the company

Melio is the health system that uses deep diagnostic knowledge to give you a more active relationship with your health. https://www.meliohealth.co.uk/products


Contact info

4.2

Great

TrustScore 4 out of 5

780 reviews

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4.2

All reviews

(780)

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Rated 5 out of 5 stars

Blood test

I have booked myself for a blood test at the Superdrug Health Centre. Prices at Melio are the best you can find out there. Very easy to book, and was seeing withing a couple of days. Very pleased with the service. My test results were available the next day and I could access them together with doctor's report. I will be very happy to use this service again and have already recommended it to my friends and family.

September 15, 2022
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Reply from Melio Health UK

Hi, we're glad to hear that our service met your expectations. Thank you for sharing your experience and looking forward to providing services to you again soon! Take care and all the best!

Rated 5 out of 5 stars

Excellent service

Excellent service, the nurse was so good I couldn't ask for anything mote. She was very professional and explained everything. The results were sent to me so quickly. I wouldn't hesitate to use Melio again.

August 25, 2022
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Reply from Melio Health UK

Hi Jo, we will definitely make sure the nurse gets a high five on your behalf!! Take care and we hope to see you again soon. All the best.

Rated 5 out of 5 stars

Quick and efficient results

Quick and efficient results. Clear and easy to read charts.

August 25, 2022
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Reply from Melio Health UK

Hi Amanda, happy to see you found our service fast and effective. Thank you for your feedback and testing with Melio.

Rated 5 out of 5 stars

My blood tests were analysed promptly

My blood tests were analysed promptly. The report and info on the results was written in language that was easy to understand.

August 22, 2022
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Reply from Melio Health UK

Hi Samantha, thank you for taking the time to leave a review about our service and testing with Melio. Take care and looking forward to providing services to you again.

Rated 5 out of 5 stars

Feedback

Staff was friendly, professional. Gave an approximate time for receiving the results and got the same in the said time frame. Queries were dealt promptly.

August 18, 2022
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Reply from Melio Health UK

Hi Manju, thank you for the positive feedback and testing with Melio. Take care and we hope to see you again soon. All the best.

Rated 5 out of 5 stars

They provide excellent service

They provide excellent service. They gave me my results quickly with all the explanations. Thanks to Melio Health UK.

August 16, 2022
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Reply from Melio Health UK

Hi Raihanul, thank for you review and testing with Melio. We're happy to hear everything was done quickly and to your satisfaction.😊

Rated 5 out of 5 stars

Communication excellent either when…

Communication excellent either when contacting via phone or email. Recieve reply asap.

August 15, 2022
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Reply from Melio Health UK

Hi Gillian, thank you for taking the time to leave a review and testing with Melio. We do all we can to provide our customers with the best service. Take care and all the best!

Rated 4 out of 5 stars

Positive experience, mixed results

Easy to book a vitamin D test and the experience was really positive. The nurse that did my test was informative and friendly, and I was happy with turnaround time for results. However, accuracy of results seems mixed. My doctor wanted to test my vitamin D around the same time and his results came back quite different.

August 14, 2022
Rated 5 out of 5 stars

Its truly amazing and significant…

Its truly amazing and significant experience and melio has been doing phenomenal job and all team does deserve appreciation for encouraging people towards healthy and actively energetic life..

August 11, 2022
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Reply from Melio Health UK

Hi Rana, thank you for taking the time to leave a review about our service. Take care and looking forward to providing services to you again.

Rated 5 out of 5 stars

Very efficient

Easy to order. Nurse at Superdrug very efficient. Results after a few days with doctor's comments. Helpline useful as initially I had a problem printing results. Brilliant.

August 9, 2022
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Reply from Melio Health UK

Hi Annie, thank you for your feedback about our service. It’s our pleasure to provide the best possible service to our customers. Take care and looking forward to providing services to you again. All the best!

Rated 5 out of 5 stars

Amazing customer service and fast…

Amazing customer service and fast results. I work along side melio so was great to see what it was like being on the other side , would reccomended to anyone :) x

August 8, 2022
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Reply from Melio Health UK

Hi Katie, thank you for taking the time to share your experience about our service and testing with us. Happy to hear you had a great experience. Take care!

Rated 3 out of 5 stars

Slow turnaround time

Clear and helpful NIPT results but we unfortunately waited 12 working days for them to arrive and I've seen many competitors turn this same test around much, much quicker. We weren't communicated with that there was a delay either which was disappointing when they should understand waiting for these results is a difficult time during pregnancy.

August 7, 2022
Rated 5 out of 5 stars

Great customer service

Super quick results and explaining what the results mean.
Thank you!

August 4, 2022
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Reply from Melio Health UK

Hi Manuela, thank you for taking the time to leave a review about our services and testing with Melio. Take care and all the best!

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