Melio Health UK Reviews 

780
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

Very frustrating and confusing trying to access your account when one person books for a family. Do you really need a person's medical history. Plus the cost of the test is excessive compared to other... See more

Rated 5 out of 5 stars

Really glad to have come across Melio Health. The whole experience has been outstandingly positive from start to finish. The information provided is invaluable for making better health and lifestyle... See more

Company replied

Rated 5 out of 5 stars

I thought this was a great solution to getting blood tests to make sure my general health is in check. I received thorough results within 24 hours with clear explanation and followed by a doctors re... See more

Rated 5 out of 5 stars

I needed this test to use as a comparison with one I had done at GP. At Melio Health I was informed by text what was happening at each stage, after the blood had been taken. The blood test was ta... See more

Company replied

Company details

  1. Blood Testing Service
  2. Health Consultant
  3. Women's Health Clinic
  4. Self-Service Health Station
  5. Wellness Program

Written by the company

Melio is the health system that uses deep diagnostic knowledge to give you a more active relationship with your health. https://www.meliohealth.co.uk/products


Contact info

4.2

Great

TrustScore 4 out of 5

780 reviews

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4.2

All reviews

(780)

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Rated 4 out of 5 stars

I love my experience with Melio the…

I love my experience with Melio the rest came back before the time I was told

August 3, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi, happy to hear you had a great experience. Thank you for the positive feedback and testing with Melio. Take care and all the best!

Rated 5 out of 5 stars

Health Blood Test

It was so easy to make my appointment at the time which suited me best. My appointment was on time with a friendly and efficient nurse who explained the procedure thoroughly. The whole appointment was completed within twenty minutes. My results were delivered online around six days later.
I would recommend this service

August 1, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi Irene, thank you for the review about our service. Glad to hear the nurse made you feel at ease, we'll pass the feedback on to Superdrug. Take care and all the best!

Rated 5 out of 5 stars

Results returned in very quick time

Results returned in very quick time. Follow up question asked was answered promptly.

July 30, 2022
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Reply from Melio Health UK

Hi, happy to see you found our service fast and effective. Thank you for the review and looking forward to providing services to you again. All the best!

Rated 5 out of 5 stars

The NHS have stopped doing annual blood…

The NHS have stopped doing annual blood tests. I have found this service to be efficient cost effective and very quick with accurate reporting

July 28, 2022
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Reply from Melio Health UK

Hi Susan, happy to see you found our service fast and effective. Thank you for the review and looking forward to providing services to you again. All the best!

Rated 4 out of 5 stars

First time user

First time user. Easy process, fast results and useful result information. Would use service again.

July 21, 2022
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Reply from Melio Health UK

Hi Becky, thank you for you honest review and testing with Melio. Looking forward to providing services again. Take care and all the best!

Rated 5 out of 5 stars

very kind nurse

July 17, 2022
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Reply from Melio Health UK

Hi, we will definitely make sure the nurse gets a high five on your behalf!! Take care and we hope to see you again soon. All the best.

Rated 5 out of 5 stars

Excellent service

Very fast service and an excellent full report would definitely use this service again

July 16, 2022
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Reply from Melio Health UK

Hi Linda, thank you so much for taking the time to leave a review about our service, we really appreciate it. Looking forward to providing services to you again in the future. Take care and all the best!

Rated 5 out of 5 stars

Very easy

Very easy. Bloods taken one morning and results by the following day xx

July 16, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi Sue, we are happy to hear that you found the whole service straight forward. Thank you for your review and testing with Melio. Take care!

Rated 5 out of 5 stars

Excellent

Excellent, really fast service. Helpful reporting too.

July 13, 2022
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Reply from Melio Health UK

Hi, thank you for your feedback and testing with Melio. All the best!

Rated 5 out of 5 stars

Brilliant customer service and easy to read doctors report

Lovely nurse jane in Bradford took my blood, followed by Great customer service from the melio team- Really impressed with the report I received with my blood results- really clear to understand, I will definitely use melio again

July 9, 2022
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Reply from Melio Health UK

Hi April, we will definitely make sure Jane gets a high five on your behalf!! Thank you for the positive feedback and testing with Melio. Take care and we hope to see you again soon. All the best.

Rated 2 out of 5 stars

Wouldn’t recommend

Overall I am happy with the blood test results but the time frame for the results was appalling. When you are having a time sensitive test like myself (I was pregnant and testing for Down’s syndrome) having 4.5 weeks between taking the bloods and the result is definitely below par. I would expect better from a private health service . When I voiced this I was promised a 20% refund but nothing ever came of it?
Thankfully when the results did come through they seemed ok but with a test that is supposed to have a high specificy I expected more details than “unlikely”. I mean is that 1 in 100? Is that a 0.2% chance ?
I wouldn’t recommend you. Your service is awful and the results no more in-depth than a good guess.
Hope this helps for future mothers.

July 6, 2022
Rated 5 out of 5 stars

Quick tests that GPs generally ignore.

Our GPs are mostly disintrested in these informative tests and would rather intervene at the 11th hour with dangerous meds. These tests provide a different route to a healthy life.

June 27, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi Aaron, Hi, thank you for taking the time to leave a review about our service. Take care and all the best!

Rated 5 out of 5 stars

Blood test

Friendly and easy to use service. Test results came quickly with helpful, understandable comments. I would recommend it and use it again.

June 26, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi Adam, happy to hear that you found the whole service straight forward. Thank you for your feedback and looking forward to providing services again in the future!

Rated 5 out of 5 stars
Melio Health UK logo

Reply from Melio Health UK

Hi Jennifer, happy to see you found our service fast and effective. Thank you for the review and looking forward to providing services to you again. All the best!

Rated 5 out of 5 stars

The insights were truly fantastic and…

The insights were truly fantastic and communication from the team along the way was clear. Super impressed and highly recommend

June 24, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi, thank you for taking the time to share your experience about our service and testing with us. Happy to hear you had a great experience. Take care!

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