Very frustrating and confusing trying to access your account when one person books for a family. Do you really need a person's medical history. Plus the cost of the test is excessive compared to other... See more
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See what reviewers are saying
Really glad to have come across Melio Health. The whole experience has been outstandingly positive from start to finish. The information provided is invaluable for making better health and lifestyle... See more
Company replied
I thought this was a great solution to getting blood tests to make sure my general health is in check. I received thorough results within 24 hours with clear explanation and followed by a doctors re... See more
I needed this test to use as a comparison with one I had done at GP. At Melio Health I was informed by text what was happening at each stage, after the blood had been taken. The blood test was ta... See more
Company replied
Company details
- Blood Testing Service
- Health Consultant
- Women's Health Clinic
- Self-Service Health Station
- Wellness Program
Written by the company
Melio is the health system that uses deep diagnostic knowledge to give you a more active relationship with your health. https://www.meliohealth.co.uk/products
Contact info
Basinghall Tower, EC2V 5DE, London, United Kingdom
- 03337729172
- customer_support@meliohealth.com
- www.meliohealth.co.uk
4.2
Great
780 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Extremely quick process to get to the…
Extremely quick process to get to the outcome. I started getting some results the same day! Never had a medical test that delivered that fast.
June 23, 2022
Reply from Melio Health UK
Hi, happy to hear you found our service fast and effective. Thank you for your review and testing with Melio. All the best!
Reply from Melio Health UK
Hi, thank you for your feedback and testing with Melio, we appreciate it. Take care and all the best!
NIPT test
Results came very late. I understand that the results can come in between 5-11 working days, my results came late on the 11th day and after the NHS NIPT results, for which the blood sample was taken 2 weeks after the one for Melio. Makes me wonder if it's really worth the high price tag.
June 21, 2022
No issues with Melio health
No issues with Melio health. Got informed every step of the procedure. Results were fast within 2 days from the day the blood was taken. Big problem with the procedure of the blood taken. Never had such horrible pain from blood testing before. I felt like the person that took the blood in superdrugs in Liverpool city center was tearing my veins from both hands in half. I jump screaming from the chair. I will never book blood test sample in that store. My hands were purple for a week.
June 21, 2022
Reply from Melio Health UK
Hi Ellie, thank you for taking the time to leave a review about our service and testing with Melio. We are sorry to hear how stressful blood draw has been. Is it ok for us to share your review with Superdrug? Let us know and take care!
Quick service
June 20, 2022
Reply from Melio Health UK
Hi Mariam, thank you for taking the time to leave a review and testing with Melio!
General MOT
I was greeted by a very friendly nurse Tracy Roughley, who explained what was going to happen and was very good at putting me at ease about the service id paid for. The test result came through very quickly. ive read them and will try and get an physical appoint with my own GP.
June 19, 2022
Great service fast and keep you…
Great service fast and keep you informed at every stage
June 17, 2022
Reply from Melio Health UK
Hi, thank you so much for taking the time to leave a review and testing with Melio. Take care!
Reply from Melio Health UK
Hi Margaret, we are happy to hear that you found the whole service straight forward. Thank you for your feedback. All the best!
Indeterminate result
Indeterminate result, basically the chemist who did the test was incompetent, had to pay again for a further test which was conclusive so would like a refund
June 15, 2022
Reply from Melio Health UK
Hi Stewart, once again, we're sorry that it wasn't the result you were after. As we mentioned on the email we've sent, in this case there was trace of the COVID-19 virus on one of the two test areas analysed, and therefore it is not possible to state that COVID-19 was not detected. Conversely, as COVID-19 was not detected on both areas of the test, it is not feasible to give a "detected" or "positive" result either, hence the INDETERMINATE result. In these cases a patient needs to retest to determine a definitive result using a further swab taken from the person at a different time. I will be sending you another email with your Ct values we have received from the lab. Take care and all the best!
My husband and I paid £240 for 2 tests
My husband and I paid £240 for 2 tests, his came back indeterminate, pretty much because the chemist who did the tests said he hadn't done this for a long time!! Had to pay a further €110 to get it done properly in Malta before boarding a cruise
June 15, 2022
Great and quick service and turn round.
June 15, 2022
Reply from Melio Health UK
Hi David, thank you for taking the time to leave a review about our service and testing with Melio. Take care and all the best!
Very happy with this service
Very happy with this service, simply book a slot go along have blood sample taken. A very fast turnaround for results which gave clear explanation, future advice and recommendations.
June 12, 2022
Reply from Melio Health UK
Hi Shirley, we're glad to hear that our service met your expectations. Thank you for sharing your experience and looking forward to providing services to you again soon! Take care and all the best!
General blood health check
Great experience . Insightful results and very prompt, personal and efficient customer service.
June 10, 2022
Reply from Melio Health UK
Hi Teri, I’m glad to hear you had a great experience. Thank you for taking the time to leave a review and testing with Melio. Take care and all the best!
Very rapid service
Very rapid service, however feedback was not back at 9am the following day, as promised by the provider, resulting in a certain amount of anxiety in case it never arrived back.
June 8, 2022
Reply from Melio Health UK
Hi Pamela, thank you for your honest review. Just so you know, the service that you purchased is result ready next day by 9pm and result was ready at 4:36pm. Please accept our apologies if there was a misunderstanding with the provider as regards the PCR test turnaround. Take care and all the best!
Reply from Melio Health UK
Hi, thank you for your review and testing with Melio. Take care!
Reply from Melio Health UK
Hi, happy to hear you had a great experience. Thank you for the positive feedback and testing with Melio. Take care and all the best!
Thorough and efficient service with…
Thorough and efficient service with helpful feedback
June 8, 2022
Reply from Melio Health UK
Hi Jane, thank you so much for taking the time to leave a review, we appreciate it!
Very professional service
Very professional service. Quick thorough and responsive - I would recommend them to anyone.
June 6, 2022
Reply from Melio Health UK
Hi, thank you for the positive feedback and testing with Melio. Take care and looking forward to providing services to you again.
Reply from Melio Health UK
Hi Marta, thank you for taking the time to leave a review and testing with Melio. Take care!
The service I recieved from begining to…
The service I recieved from begining to end was impeccable and very thorough, would highly recommend.
June 6, 2022
Reply from Melio Health UK
Hi Julie, thank you so much for your kind review. Glad to hear you had a great experience. Take care!
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