Melio Health UK Reviews 

780
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

Very frustrating and confusing trying to access your account when one person books for a family. Do you really need a person's medical history. Plus the cost of the test is excessive compared to other... See more

Rated 5 out of 5 stars

Really glad to have come across Melio Health. The whole experience has been outstandingly positive from start to finish. The information provided is invaluable for making better health and lifestyle... See more

Company replied

Rated 5 out of 5 stars

I thought this was a great solution to getting blood tests to make sure my general health is in check. I received thorough results within 24 hours with clear explanation and followed by a doctors re... See more

Rated 5 out of 5 stars

I needed this test to use as a comparison with one I had done at GP. At Melio Health I was informed by text what was happening at each stage, after the blood had been taken. The blood test was ta... See more

Company replied

Company details

  1. Blood Testing Service
  2. Health Consultant
  3. Women's Health Clinic
  4. Self-Service Health Station
  5. Wellness Program

Written by the company

Melio is the health system that uses deep diagnostic knowledge to give you a more active relationship with your health. https://www.meliohealth.co.uk/products


Contact info

4.2

Great

TrustScore 4 out of 5

780 reviews

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4.2

All reviews

(780)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great overall

Very quick to get initial results and doctors follow up assessment. Also the data was very clearly laid out and easy to understand.

Overall Great service provided.

June 1, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi Kunal, thank you for taking the time to share your experience about our service. Take care and all the best!

Rated 4 out of 5 stars

I received an excellent service and the…

I received an excellent service and the results were very clear and helpful. Doctor's comments are much appreciated as well.

May 31, 2022
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Reply from Melio Health UK

Hi, happy to hear recommendations provided will help you have a wider view on your health. Thank you for your feedback and testing with Melio. All the best!

Rated 5 out of 5 stars

Amazing review of bloods

Amazing review of bloods. Good information and very professional service at the clinic

May 28, 2022
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Reply from Melio Health UK

Hi, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. Thank you for testing with Melio. Take care and all the best!

Rated 5 out of 5 stars

Service is very quick and efficient

Service is very quick and efficient. Detailed report on my blood test with doctor’s comments

May 27, 2022
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Reply from Melio Health UK

Hi Mary, happy to see you found our service fast and effective. Thank you for your feedback and testing with Melio.

Rated 5 out of 5 stars

Absolutely fantastic service!

I recently had the Superdrug Health Check with Melio. I'm really impressed with the service; I received the results quickly, and there was excellent communication throughout and detailed feedback from the doctor. I will be using Melio again!

May 27, 2022
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Reply from Melio Health UK

Hi Matt, thank you for taking the time to leave a review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Take care and all the best!

Rated 3 out of 5 stars

Had to wait a week for results and that…

Had to wait a week for results and that was after phoning them.

May 26, 2022
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Reply from Melio Health UK

Hello, sorry to read that your experience wasn't as smooth as it should have been. The delay on your results was due to the lab machine breaking down which is a rare occurrence in itself. We have taken your feedback on board and can assure you that going forward we'll communicate with customers in a swifter way should such issues occur. We wish you all the very best and please do get in touch if you require any other testing needs. Take care and all the best!

Rated 4 out of 5 stars

Good service

May 26, 2022
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Reply from Melio Health UK

Hi, thank you for taking the time out to post your review. Take care!

Rated 5 out of 5 stars

Thank you to Maria Alonso

I was extremely pleased with my experience in dealing with Maria Alonso (Melio Health). Although I had what seemed like a 1000 problems she sorted it all for me with the utmost pleasantry by going the extra mile.
Many thanks and kindest regards Maria, BUENA SUERTE

May 26, 2022
Unprompted review
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Reply from Melio Health UK

Hi Dave, thank you and a high-five is heading Maria's way! Take care and thank you for testing with us. :)

Rated 5 out of 5 stars

Very professional would definitely use…

Very professional would definitely use them again the results came back the next day except one which took a bit longer. But very happy with the service
Especially Maria

May 25, 2022
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Reply from Melio Health UK

Hi Deidre, thank you for taking the time to leave a review and testing with Melio. Please do not hesitate to get in touch should be interested in our other Health related tests. Take care and all the best!

Rated 5 out of 5 stars

The test was fast and easy the first…

The test was fast and easy the first results came few hours later and the review from the doctor was very helpful.Now waiting for the rest of my results that needed more time so I can have a better and more clear view.
Strongly suggested
Thank you Melio

May 22, 2022
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Reply from Melio Health UK

Hi, we sincerely appreciate you taking the time to share your experience about our service and happy to hear that the recommendations provided will help improve your health. Take care!

Rated 5 out of 5 stars

The nurse Dorothy who helped me with…

The nurse Dorothy who helped me with the test was lovely and very helpful

May 19, 2022
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Reply from Melio Health UK

Hi Fran, we will definitely make sure Dorothy gets a high five on your behalf!! Take care and we hope to see you again soon. All the best.

Rated 5 out of 5 stars

Professional

May 19, 2022
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Reply from Melio Health UK

Hi, thank you for taking the time to leave a review and testing with Melio!

Rated 5 out of 5 stars

Prevention is better than cure

The staff were very helpful, the procedure was not complicated and both the detailed results and analysis are going to help me to improve my health.

May 17, 2022
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Reply from Melio Health UK

Hi Carmen, thank you for your feedback and testing with Melio. Happy to hear that the recommendations provided will help improve your health. Take care!

Rated 5 out of 5 stars

The results arrived really quickly and…

The results arrived really quickly and were very good value when compared to many other companies offering the same tests. Highly recommended.

May 17, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi, we are happy to hear that you found the whole service straight forward. Thank you for the positive feedback and testing with Melio. All the best!

Rated 5 out of 5 stars

Professionalism

A real pleasure to work with you. I am extremely satisfied with your services. I recommend with the greatest pleasure.

May 17, 2022
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Reply from Melio Health UK

Hi Nicolae, thank you so much for your kind words. Looking forward to providing services to you again in the future. Take care and all the best!

Rated 5 out of 5 stars

Really thorough service

Really thorough service. Appointment to collect bloods was on time and easy, initial reports were helpful and timing of release of issues with medical report helped to manage any anxieties. Gave some useful pointers of things to address. Will use again!

May 16, 2022
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Reply from Melio Health UK

Hi Chris, thank you so much for sharing your experience, your feedback is highly appreciated. Thank you for testing with us and looking forward to providing services to you again.

Rated 5 out of 5 stars

Thyroid blood test

All very straightforward from booking online to appointment. Nurse helpful. Results easy to understand.

May 15, 2022
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Reply from Melio Health UK

Hi Sylvia, thank you for sharing your experience and testing with Melio. Take care!

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