Melio Health UK Reviews 

780
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Very frustrating and confusing trying to access your account when one person books for a family. Do you really need a person's medical history. Plus the cost of the test is excessive compared to other... See more

Rated 5 out of 5 stars

Really glad to have come across Melio Health. The whole experience has been outstandingly positive from start to finish. The information provided is invaluable for making better health and lifestyle... See more

Company replied

Rated 5 out of 5 stars

I thought this was a great solution to getting blood tests to make sure my general health is in check. I received thorough results within 24 hours with clear explanation and followed by a doctors re... See more

Rated 5 out of 5 stars

I needed this test to use as a comparison with one I had done at GP. At Melio Health I was informed by text what was happening at each stage, after the blood had been taken. The blood test was ta... See more

Company replied

Company details

  1. Blood Testing Service
  2. Health Consultant
  3. Women's Health Clinic
  4. Self-Service Health Station
  5. Wellness Program

Written by the company

Melio is the health system that uses deep diagnostic knowledge to give you a more active relationship with your health. https://www.meliohealth.co.uk/products


Contact info

4.2

Great

TrustScore 4 out of 5

780 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(780)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great 👍🏼

Really good, had painless blood taken, all very detailed / got the results within two weeks with a good explanation and breakdown of what needed further investigation and why . Highly recommend

May 13, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi Carly, thank you so much for taking the time to leave a review and testing with Melio, we appreciate it. Take care and all the best!

Rated 5 out of 5 stars

An excellent service end to end

An excellent service end to end. Reports were exceptionally detailed.

May 12, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi Viny, really happy that you found the whole service straight forward. Thanks for the feedback and testing with Melio. All the best!

Rated 5 out of 5 stars

Thorough and efficient testing

I found it a very professional and efficient service. There was a clear questionnaire in advance. And on the day the tests were done in a quick and friendly manner. The details which came back also seemed thorough and useful. I have been impressed. The only thing I would suggest is that there is no advice on how to respond or what to do next. But that’s a minor point.

May 11, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi Arif, feedback like yours is valuable to us, it helps us continue to improve and provide the best possible service to our customers. Thank you for testing with Melio. All the best!

Rated 4 out of 5 stars

It was okay

Longer then expected, but i got my result.

May 10, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi Mohamed, thank you for your honest review and testing with Melio. As for the delivery of the results, these were delivered within 5 working days as stated in our website. Take care and all the best.

Rated 5 out of 5 stars

IMU Blood Test

I bought the test online, very easy and made my appointment to collect blood at the Kings College campus in London Bridge. I receive the partial results with the medical report on the following day, very well described and for the immune system report I will have to wait for another couple of weeks. Happy with their services and the customer service are very efficient!

May 10, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi Leandro, we're happy to hear everything was done quickly and to your satisfaction. We do our best to provide our customers with a top notch service. Thank you for the positive feedback and testing with Melio. 😊

Rated 5 out of 5 stars

A very thorough and informative test…

A very thorough and informative test with amazing results. I am very glad it has highlighted a couple of things to monitor and very interested in coming back in six months for an updated test.
Fantastic work and should be available to everyone as part of a regular health check.

May 9, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi Annie, we're glad to hear that our service met your expectations. Thank you for the feedback and looking forward to providing services to you again soon! Take care and all the best!

Rated 5 out of 5 stars

Really glad to have come across Melio…

Really glad to have come across Melio Health. The whole experience has been outstandingly positive from start to finish. The information provided is invaluable for making better health and lifestyle decisions, the website is easy to use and feels very secure. I can strongly recommend Melio Health to anyone who wants to take charge of their health.

May 9, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi Robert, we sincerely appreciate you taking the time to share your experience about our service and happy to hear that the recommendations provided will help improve your health. Take care and looking forward to providing services to you again. All the best!

Rated 5 out of 5 stars

The service via Superdrug was very…

The service via Superdrug was very efficient and the results came back from Melio quickly with a detailed letter explaining the results. I wouldn’t hesitate to use this service again.

May 9, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi, thank you so much for sharing your experience and testing with Melio. We'll pass the feedback on to Superdrug. Take care and we hope to see you again soon. All the best!

Rated 5 out of 5 stars

Excellent service

Excellent service
Great service providing a deep insight into one's health. Great customer service. I am still waiting for my immunity information but so far - I could not be happier. Thank you Melio.

May 9, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi, thank you so much for your kind review. It’s our pleasure to provide the best possible service to our customers. Thank you for testing with Melio. :)

Rated 5 out of 5 stars

Nothing but positive things to say

So far it’s been seamless - I had to change my appointment last minute which was no problem and when I did go - it took no time, they were very good at taking blood (i have regular blood tests so I have had a mix of experiences) - and I got my initial results very quickly. Looking forward to the next set of results.

May 8, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi, thank you for taking the time to leave a review about our service. Happy to hear you had a great experience. Take care!

Rated 5 out of 5 stars

.good

Quick and easy

May 8, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi, thank you for your feedback and testing with Melio!

Rated 5 out of 5 stars

Appointment made and the blood sample…

Appointment made and the blood sample was taken quickly and efficiently. Results received quickly and the analysis was comprehensive and well explained. Would recommend.

May 7, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi Roland, thanks for sharing your experience about our service. Take care and all the best from Melio team!

Rated 5 out of 5 stars

Comprehensive test with detailed…

Comprehensive test with detailed report. Highly recommend.

May 7, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi, thank you for you testing with Melio and taking the time to leave a review about our service. All the best!

Rated 5 out of 5 stars

Excellent service

Excellent service, quick and easy. Extremely detailed health profile with practical advice from qualified doctors. I learnt a lot about myself, and will definitely be booking a regular annual review.

May 6, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi Heather, thank you so much for taking the time to share your experience about our service. Looking forward to providing services to you again in the future. Take care and all the best!!

Rated 5 out of 5 stars

What a great thing to do

What a great thing to do, changed my life forever.

May 6, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi Pattrick, happy to hear that the recommendations provided will help improve your health. Take care and looking forward to providing services to you again. All the best!

Rated 5 out of 5 stars

Samantha Harris at the Dover Clinic in…

Samantha Harris at the Dover Clinic in Superdrug was fantastic. She was so welcoming and explained the process step by step very clearly. Will definitely use again.

May 6, 2022
Melio Health UK logo

Reply from Melio Health UK

Hi Gemma, glad to hear Samantha made you feel at ease, we'll pass the feedback on to Superdrug. Take care and we hope to see you again soon. All the best!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look