Memory Foam Warehouse Reviews 2,427

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality and comfort of the products, especially the mattresses and toppers, which are often described as transformative for sleep. Customers appreciate the wide product choice, reasonable prices, and the overall value for money, with many noting the products meet or exceed expectations. The service is consistently highlighted as superb, with easy ordering processes and efficient communication. However, some people experienced issues with delivery, including incorrect dates, delays, damaged items in transit, and poor communication from the delivery company. A few other people also felt that the mattress firmness was not as advertised or that the product did not fit their bed frame correctly.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the excellent quality and comfort of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast and efficient delivery,... See more

Quality

Customers consistently note positive experiences with quality, often praising the excellent quality of... See more

Price

Clients share positive opinions on price, consistently finding products like mattresses to be of good quality... See more

Service

Customers had positive experiences with service, often describing it as great, excellent, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online... See more

Company replied

Rated 5 out of 5 stars

Great service fast delivery . I had mattresses from memory foam warehouse before always super service. Now I tied the other big names and the difference is massive. As a couple the titan Ae king size... See more

Company replied

Rated 5 out of 5 stars

Easy shopping, quick delivery, vacuum packed for ease, but most importantly, perfect 10cm deep memory foam mattress topper. Has really made my hard mattress a dream to sleep on, no aching hip or back... See more

Company replied

Rated 5 out of 5 stars

I bought a king size bed and mattress from Memory Foam Warehouse years ago and needed to now get a small double. I decided to go back to this company as I know how comfortable their mattresses are, th... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Written by the company

The money-saving mattress store. Our memory foam mattresses, pillows, beds and memory foam toppers come in a range of prices, styles and comfort levels to suit everyone!

200 Nights Sleep Trial and Free Delivery

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products
Free delivery on orders over £99 with 3-5 day delivery and 200 nights sleep trial on selected mattresses.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, arrived as expected.

November 18, 2024
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Good Morning,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 5 out of 5 stars

Easy, efficient and competitively priced.

It was easy to find and order what I needed on the website.
The prices are competitive.
The order arrived very promptly and I got exactly what it looked Ike on the website.
This is my 3rd mattress from you and they are so comfortable.

December 2, 2024
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Good Morning,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 5 out of 5 stars

Mattress was extremely well protected…

Mattress was extremely well protected with several layers of strong wrapping. Very pleased with quality. The only negative was that the delivery company did not send a notification.

December 1, 2024
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Reply from Memory Foam Warehouse

Good Morning,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 5 out of 5 stars

Excellent service

Easy to order. Delivered on time. Quality on this and all my orders from this company was excellent.

November 27, 2024
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Reply from Memory Foam Warehouse

Good Afternoon,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 5 out of 5 stars

Excellent

Excellent, nice quality and delivery man was so nice and come early

November 12, 2024
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Reply from Memory Foam Warehouse

Good afternoon,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 5 out of 5 stars

Excellent mattress topper

I got a 10cm memory foam topper, which has transformed my uncomfortable mattress. The topper is excellent quality, reasonably priced and arrived very quickly, well packaged, etc. didn’t take long to puff up to full size. I am finally getting a good night’s sleep. I will definitely use the company again.

September 10, 2024
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Reply from Memory Foam Warehouse

Hi Clare,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 5 out of 5 stars

Shipped fast and the perfect mattress…

Shipped fast and the perfect mattress for me it’s so comfortable I particularly like the fact it has a mattress cover,perfect.

November 11, 2024
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Reply from Memory Foam Warehouse

Hi John,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 4 out of 5 stars

Nice mattress

Nice mattress, good night sleep 😴

November 22, 2024
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Reply from Memory Foam Warehouse

Hi Raymond,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 5 out of 5 stars

Blown Away!

I was trying to find a Company that could accommodate a specific size mattress. I Spoke to Tracy, what a change to have a Company that listen and then go out of their way to accommodate your needs. Tracy & Charlie were outstanding in their Customer Service. Even when the courier lost the mattress, there was no quibble, a replacement was ordered same day. The Mattress is well made & comfy. I will definitely order from this Company again. Btw, if the management read this Tracy & Charlie need a raise, they are an outstanding credit to you.

November 22, 2024
Unprompted review
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Reply from Memory Foam Warehouse

Hi Angie,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.

Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 5 out of 5 stars

Very competitive price

Very competitive price, easy to order and delivered earlier than expected

November 19, 2024
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Good afternoon,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 5 out of 5 stars

Fantastic mattress

Fantastic mattress. Delivered on time thanks

November 17, 2024
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Good afternoon,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 5 out of 5 stars

Memory foam mattress.

I am a previous customer..
This is an excellent product which was delivered on time.

November 13, 2024
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Good afternoon,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 5 out of 5 stars

Great product and quick delivery.

Great product and quick delivery.

November 8, 2024
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Hi Nick,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 5 out of 5 stars

Great experience

Bought a double bed memory foam mattress ( the third one we have purchased from this company ).
The quality of the product is excellent as was the price and speed of delivery.

October 28, 2024
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Hi Robert,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 5 out of 5 stars

Great products

Great products, good price & excellent timely delivery.
Would definitely recommend them.

November 11, 2024
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Hi Kevin,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 5 out of 5 stars

exceptional service and a really great…

exceptional service and a really great product

November 5, 2024
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Good afternoon,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 5 out of 5 stars

lovely mattress

lovely mattress. delivered quickly

November 3, 2024
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Hi Patrick,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 5 out of 5 stars

Efficient service came securely wrapped

Efficient service came securely wrapped

November 1, 2024
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Hi Jane,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.
Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

Rated 2 out of 5 stars

Purchase was not as described and only…

Purchase was not as described and only alternative offered was an additional £120 plus the cost of delivery.

October 28, 2024
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Good afternoon Emma. Please call the office at your convenience and we can hopefully agree a solution for you. Kind Regards MMF

Rated 5 out of 5 stars

Firm and comfortable

I went for the pedic ultra firm mattress. After sleeping on it I feel that it is exactly what I wanted for my back pain. It is very heavy and solid so I gave a hand to the delivery person to bring it to the 2nd floor.

Edited (After 6 months) : I just want to let you know that the delivery guy didn't leave the mattress at ground floor, as a single person he couldn't carry it to second floor on his own, so we both carried it together. The mattress is excellent, even after 6 months I get the same comfortable sleep as day 1. Highly recommended for those who have back pain.

October 23, 2024
Memory Foam Warehouse logo

Reply from Memory Foam Warehouse

Good Morning,

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with the product and service.

We will be raising the delivery issue with the couriers, as they are not to leave mattresses without obtaining a signature.

Should you require any further assistance, please do not hesitate to contact our customer service team who will be more than happy to assist.

Kindest Regards

MFW

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