Memory Foam Warehouse Reviews 2,427

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality and comfort of the products, especially the mattresses and toppers, which are often described as transformative for sleep. Customers appreciate the wide product choice, reasonable prices, and the overall value for money, with many noting the products meet or exceed expectations. The service is consistently highlighted as superb, with easy ordering processes and efficient communication. However, some people experienced issues with delivery, including incorrect dates, delays, damaged items in transit, and poor communication from the delivery company. A few other people also felt that the mattress firmness was not as advertised or that the product did not fit their bed frame correctly.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the excellent quality and comfort of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast and efficient delivery,... See more

Quality

Customers consistently note positive experiences with quality, often praising the excellent quality of... See more

Price

Clients share positive opinions on price, consistently finding products like mattresses to be of good quality... See more

Service

Customers had positive experiences with service, often describing it as great, excellent, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online... See more

Company replied

Rated 5 out of 5 stars

Great service fast delivery . I had mattresses from memory foam warehouse before always super service. Now I tied the other big names and the difference is massive. As a couple the titan Ae king size... See more

Company replied

Rated 5 out of 5 stars

Easy shopping, quick delivery, vacuum packed for ease, but most importantly, perfect 10cm deep memory foam mattress topper. Has really made my hard mattress a dream to sleep on, no aching hip or back... See more

Company replied

Rated 5 out of 5 stars

I bought a king size bed and mattress from Memory Foam Warehouse years ago and needed to now get a small double. I decided to go back to this company as I know how comfortable their mattresses are, th... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Written by the company

The money-saving mattress store. Our memory foam mattresses, pillows, beds and memory foam toppers come in a range of prices, styles and comfort levels to suit everyone!

200 Nights Sleep Trial and Free Delivery

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products
Free delivery on orders over £99 with 3-5 day delivery and 200 nights sleep trial on selected mattresses.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, good quality mattress at affordable prices. I bought 2 in 2 weeks, would recommend.

April 30, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattresses from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Coolmax

Quick delivery. Super product, very comfy.

April 24, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Unfortunately my mattress was not…

Unfortunately my mattress was not delivered on the expected date as it was damaged in transit, and sent back to the warehouse. However, the staff at Memory Foam Warehouse couldn't have been more helpful and arranged for a replacement mattress to be delivered. It is very comfortable!

April 21, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 2 out of 5 stars

Delivered the wrong mattress and then…

Delivered the wrong mattress and then on 2nd delivery and collection were supposed to supply 2 people for the job and only supplied 1. At 70 years of age I had to help the driver.

April 18, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave review, and thank you for purchasing your new mattress from us. I have passed your comments regarding the delivery and collection service to our Logistics Manager who will look into this. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

5 stars 🌟 all round

5 stars 🌟 all round , excellent quality for the price 👌 fast despatch and delivery, very happy with my purchase ☺️ would recommend 😀

April 12, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 4 out of 5 stars

Double and Single Mattresses have come up to expectations.I am very pleased with the single and…

I am very pleased with the single and double mattresses purchased. Took a little longer to deliver than expected. Double mattress, although well packaged, had a large mark on the corner of the mattress. When I notified the company, they quickly sent me a replacement mattress cover.

March 25, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, renewed our mattress to memory foam again, very comfortable as good consistency of support.

April 11, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 1 out of 5 stars

do not buy the cool max superior luxury…

do not buy the cool max superior luxury mattress. dipping only 6 months after purchase and when i complained to the customer service team. a karen said that it doesn’t fall under warranty because the slats on my bed are 1cm over so they can’t issue a replacement. since when do the gaps between the slats have anything to do with the poor quality of mattress dipping only 6 months into use?

April 16, 2026
Unprompted review
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a review. in both emails sent to you we have attached a copy of the product warranty which confirm the full terms and conditions. This warranty is in the packaging of all our mattresses. If you need any further information please email us at: customerservice@memoryfoamwarehouse.co.uk and we reply without delay. Kind regards MFW Customer Services

Rated 4 out of 5 stars

Prompt delivery

March 16, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave us a review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Great mattress nice and comfortable…

Great mattress nice and comfortable arrived on time

March 25, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 3 out of 5 stars

Delivered on time but just left outside…

Delivered on time but just left outside without bothering to ring the doorbell

April 8, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a review, and thank you for purchasing your new mattress from us. Please accept our apologies for the delivery service. This has been addressed with the courier service. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Great mattress and service

Great mattress and service. Quick delivery and comfortable bed.

April 8, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

good product

good product, good service

March 19, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Great mattress

Great mattress, delivered promptly!

March 29, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Great service and communication

Great service and communication. Highly recommend!

March 24, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 3 out of 5 stars

Spare room mattress

Bought a mattress for our spare room which I don't expect a lot of visitors for I bought a basic essential mattress but when my son visited he said it was like a brick so I don't know because we've not slept in it

March 25, 2026
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Reply from Memory Foam Warehouse

Hi Lindsey, Many thanks for your review. Your order is categorised as a medium/firm mattress. The mattress you purchased is supplied with our 200 night sleep trial, you can reselect an alternative mattress, there is a £50 admin charge towards delivery/collection, +/- the difference in price. The below link on our website will give you more information.
https://www.memoryfoamwarehouse.co.uk/pages/200-night-trial-mattress .
kind regards
Karen

Rated 5 out of 5 stars

Good product at a good price bought a…

Good product at a good price bought a Nectar mattress few years ago been brilliant so decided to buy one for our caravan well pleased

March 22, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Good service good product

Good service good product

March 15, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Great service

Came when they said they would.Didnt wait long before delivery.Delivered with care.Very happy with service and great price.

February 28, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

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