Memory Foam Warehouse Reviews 2,427

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality and comfort of the products, especially the mattresses and toppers, which are often described as transformative for sleep. Customers appreciate the wide product choice, reasonable prices, and the overall value for money, with many noting the products meet or exceed expectations. The service is consistently highlighted as superb, with easy ordering processes and efficient communication. However, some people experienced issues with delivery, including incorrect dates, delays, damaged items in transit, and poor communication from the delivery company. A few other people also felt that the mattress firmness was not as advertised or that the product did not fit their bed frame correctly.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the excellent quality and comfort of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast and efficient delivery,... See more

Quality

Customers consistently note positive experiences with quality, often praising the excellent quality of... See more

Price

Clients share positive opinions on price, consistently finding products like mattresses to be of good quality... See more

Service

Customers had positive experiences with service, often describing it as great, excellent, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online... See more

Company replied

Rated 5 out of 5 stars

Great service fast delivery . I had mattresses from memory foam warehouse before always super service. Now I tied the other big names and the difference is massive. As a couple the titan Ae king size... See more

Company replied

Rated 5 out of 5 stars

Easy shopping, quick delivery, vacuum packed for ease, but most importantly, perfect 10cm deep memory foam mattress topper. Has really made my hard mattress a dream to sleep on, no aching hip or back... See more

Company replied

Rated 5 out of 5 stars

I bought a king size bed and mattress from Memory Foam Warehouse years ago and needed to now get a small double. I decided to go back to this company as I know how comfortable their mattresses are, th... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Mattress Store

Written by the company

The money-saving mattress store. Our memory foam mattresses, pillows, beds and memory foam toppers come in a range of prices, styles and comfort levels to suit everyone!

200 Nights Sleep Trial and Free Delivery

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products
Free delivery on orders over £99 with 3-5 day delivery and 200 nights sleep trial on selected mattresses.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Really bad customer service

They failed to deliver on 5 different occasions. Only when I got the manager Tracy involved someone actually did their job properly.

January 1, 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a review, and thank you for purchasing your new mattress from us. Please accept our apologies for the delay and our poor communication. This is being addressed internally. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

The pillows are very comfortable

The pillows are very comfortable. It supports my neck and shoulder.

December 16, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new pillows from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Very quick delivery

December 29, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Highly recommended

From ease of ordering through to a speedy delivery absolutely fantastic. Highly recommended indeed.

December 29, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Fantastic price

Fantastic price, quick efficient delivery and reall excellent matress

December 20, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Great

Lovely nigts sleep 😴

December 19, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Amazing quality

It was very easy to find what I wanted on the website. It was just before Christmas, so I was surprised that it arrived so quickly - 3 days.
The quality is excellent - I chose a firm memory foam, single mattress - my son said it's the best nights sleep he's had in a long time!
Would definitely recommend - thank you.

December 17, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Great product, delivered quickly

As a repeat customer I have always been impressed with the speed and ease of ordering from the Memory Foam Warehouse. I was not disappointed and my mattress arrived quickly and really well packaged. Quality mattress at a fair price.

December 2, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 1 out of 5 stars

they didn't supply the free mattress…

they didn't supply the free mattress cover which is in their advertising

December 14, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a review. We have emailed you confirming there was an error on our website which has already been corrected. The SONLEVO cover is not suitable for laundering and the care recommendation is sponge clean only. Please do not hesitate to contact us if you need any further information. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process, good value and excellent delivery

December 14, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

GREAT PRODUCT!

November 29, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Just the job..

Quick delivery... When I had a small query it was dealt with promptly. Product price was excellent..the item is exactly as I expected,compared to my last mattress from Silentnight..this is a joy to sleep on..all in all a very good well executed purchase..recommended...

November 29, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Looking for new mattress and MFW had…

Looking for new mattress and MFW had the best prices. We were expecting delivery within a couple of days, but it took over a week, but then again it was the run up to Christmas. Mattress is great really firm and comfortable. Had 3 from MFW to date a local company so like to support them. Thank you.

December 10, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Excellent mattress with prompt and…

Excellent mattress with prompt and efficient service. My second purchase and I can recommend.

November 27, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 2 out of 5 stars

Mattresses are great, delivery isn't!

Mattresses are great. But......

Despatch and delivery are now. Automated emails giving delivery dates are wrong. Their system gives a delivery date automatically which sends out a text with a delivery date that isn't correct. This meant a call to customer services at both the company and delivery service to get the issue sorted, and meant 2 nights of sleeping on the floor until they were delivered over and above the informed delivery date

December 1, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a review, and thank you for purchasing your new mattress from us. Please accept our apologies for the delay and our poor communication. This is being addressed internally. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

We have used Memory Foam Warehouse for…

We have used Memory Foam Warehouse for many years now and they have always provided great value for money and quality.

November 28, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for returning to MFW and purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Very good quality

Very good company, delivered when they said they would and the mattress was very good quality.

November 13, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Would highly recommend and would use this company again

We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online at reasonable prices. Our delivery was free and arrived within a few days, we were also kept updated on our delivery date and approximate time slot. Very happy with our product and service.

November 26, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new topper from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Fast delivery.

Fast delivery.

November 22, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

The mattress is perfect

The mattress is perfect. The delivery company wasn’t very good

November 16, 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review and thank you for purchasing your new mattress from us. Please accept our apologies for the delivery company not offering a good service and this is being addressed internally. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service

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