We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online... See more
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Review summary
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Great service fast delivery . I had mattresses from memory foam warehouse before always super service. Now I tied the other big names and the difference is massive. As a couple the titan Ae king size... See more
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Easy shopping, quick delivery, vacuum packed for ease, but most importantly, perfect 10cm deep memory foam mattress topper. Has really made my hard mattress a dream to sleep on, no aching hip or back... See more
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I bought a king size bed and mattress from Memory Foam Warehouse years ago and needed to now get a small double. I decided to go back to this company as I know how comfortable their mattresses are, th... See more
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Company details
Written by the company
The money-saving mattress store. Our memory foam mattresses, pillows, beds and memory foam toppers come in a range of prices, styles and comfort levels to suit everyone!
200 Nights Sleep Trial and Free Delivery
200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products
Free delivery on orders over £99 with 3-5 day delivery and 200 nights sleep trial on selected mattresses.
Contact info
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Bad communication, Slow delivery, Okay Mattress
There was no communication for 3 weeks after my order, and nothing arrived in the promised 14 working days. After contacting the delivery company, I was informed that they had not received anything from MFW. Had to contact them myself to be informed that they did not have any covers for the mattress I ordered, and only then was I offered an alternative cover so my mattress could be delivered, but no reason for the lack of contact or why this was not offered weeks ago when they knew it was not available.
The mattress that eventually arrived is of the expected quality for the price, and was packaged well.
November 14, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a review Please accept our apologies for the delivery information you received from MFW and the breakdown in our communication. This is not up to our usual standard and is being addressed internally. Kind Regards MFW Customer Service
Easy process
Easy process , and T&Cs clear in event you're not happy. It took a while to get used to the firmness but it's a very good quality mattress. Hopefully the memory element will last a long time
October 27, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
The cover was exactly what we wanted…
The cover was exactly what we wanted and it has made an enormous difference to our bed, almost feels new again!
November 8, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress cover from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
The mattress is solid
The mattress is solid. I have enjoyed sleeping on it since I got it.
November 7, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
Makes a bed so much more comfortable
Makes a bed so much more comfortable, I love my topper! And a speedy delivery too!
October 20, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new topper from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
Comfortable mattress , great customer service
Great mattress, competitive price, extremely comfortable. Customer service excellent. Unfortunately damaged slightly in transit which tore the cover. Replacement cover sent immediately and Karen was very prompt to respond and resolve the problem.
October 31, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. I apologise for the problem caused during delivery but glad we came to a satisfactory conclusion and hope you enjoy many comfortable nights' sleep. KInd regards Karen, MFW Customer Services
very efficient service and delivery
October 13, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
I am very impressed with the mattress I…
I am very impressed with the mattress I purchased, its extremely comfortable considering the very responsible price i paid
October 13, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
Very Poor Sales Service
I ordered a bed frame and called Memory Foam Mattress to check it was in stock and they could source the product as it was out of stock everywhere else. After holding for 10 mins while they "contacted the supplier" I was told it was and it would be delivered in 3-5 working days if I placed an order. No word at all from them for 5 working days so I contacted them only to be told the bed frame is out of stock and I can have a refund. Evie who dealt with the refund was very good but very frustrating that they are happy to take my money and deal with the fall out after.
November 4, 2025
Unprompted review
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a review Please accept our apologies for the delivery information you received from MFW and the breakdown in our communication. This is not up to our usual standard and is being addressed internally. Kind Regards MFW Customer Service
Extremely comfortable
Was kept updated on date and time of delivery by email. Packaged very well. It took about a week to get used to this new mattress but finding it very comfortable now. Definitely recommend and very good value.
October 20, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for re-ordering from us. We hope you enjoy many comfortable nights' sleep. Kind regards MFW Customer Services
The Komfi mattress I purchased is…
The Komfi mattress I purchased is brilliant. Definite 5*. The delivery and communication experience was dreadful and unreliable. Based on the delivery information I was given both by MFW and DX freight I had NO mattress for a week - hence 3* rating.
September 20, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review and thank you for purchasing your new mattress from us. Please accept our apologies for the delivery information you received from MFW and DX Freight not being up to our usual standard. This is being addressed internally. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
Comfortable new mattress
Website was easy to use to place an order.
Delivery timescale was acceptable too.
The courier left my order in the porch as I had requested.
The new mattress is very comfortable and cosy. I chose medium firmness and it is exactly as expected. Thanks.
October 2, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for re-ordering from us. We hope you enjoy many comfortable nights' sleep. Kind regards MFW Customer Services
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
very comfortable and great value
The mattress was delivered quickly and is great value for money and very comfortable. We've used the company before and knew that we were pleased with the mattress we'd already had.
September 15, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for re-ordering from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
amazing mattress for my son
amazing mattress for my son - he’s slept so well since having a new memory foam mattress - customer service /contact not so great regards to delivery but we’ll
Worth it
September 26, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. Please accept our apologies for the delay in communication, and we hope you enjoy many comfortable nights' sleep. KInd regards, MFW Customer Services
Customer service was shocking
Customer service was shocking. Had to wait a week before someone answered the phone and was then told the lady who deals with customers is on holiday
October 10, 2025
Reply from Memory Foam Warehouse
Good morning, Many thanks for posting a review and apologies for the delay in communication from us. I hope the mattress has recovered to full height, as said in our email, please contact us if you need any further assistance. Kind regards MFW Customer Services
True to their word
Extremely helpful on the phone on mattress products and provided a confident assurance that delivery would be the next day. Delivery was duly achieved next day - a Saturday morning. Rolled mattresses unrolled, filled over next 24 hours and are comfortable at 140cm thickness (the maximum permitted on the two tier bed frame).
September 20, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. KInd regards MFW Customer Services
Very useful information and advice
Very useful information and advice. Customer service was very caring. The product, a mattress is being used now for a couple of days.
September 17, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave such a positive review and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights sleep. Kind Regards MFW Customer Service
Delivery was crap
Ordering online was great, but delivery was shocking no Tx/email to say delivery date but I found out it was delivered outside my house with delivery driver sigh for it and had been outside my house for more than two weeks. Response from Memory Foam Warehouse was shocking.
September 7, 2025
Reply from Memory Foam Warehouse
Many thanks for taking the time to leave a review and thank you for purchasing your new mattress from us. As discussed, please get in touch if there was any damage to the mattress, although due to the quality of the packaging, hopefully this was sufficient to protect the mattress, We hope you enjoy many comfortable nights sleep. We are in discussion with our delivery company on how we can jointly improve the communication. Kind Regards MFW Customer Service
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