The outfits I received were absolutely stunning in terms of the designs, the quality and the price. I decided to return the items that did not fit and the returns portal only updates after 24 hours so... See more
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Memsaab Boutique is one of the UK's largest independent Asian fashion retailer since 1997. We strive to provide our customers with quality goods and a quality service at an affordable price.
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Replied to 53% of negative reviews
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I received excellent customer service…
I received excellent customer service from memsaab, the communication was excellent aswell! I have been buying from this amazing store for a while now I have never had a problem, I bought a suit for eid just gone and everyone absolutely loved it ❤
The suit was too small and did not fit…
The suit was too small and did not fit right.
Another year of satisfaction 💓
Another year of satisfaction 💓
Perfect size and absolutely beautiful dresses.
Great customer service from Sobhan
Excellent service from Sameena…
Excellent service from Sameena travelled all the way from London
Very well worth the while x
Amazing experience
Amazing experience, loved the clothes and also loved the quality of the clothes. Samina aunty is lovely, friendly and she really helped us out. I highly recommend it.
Samina was very helpful and welcoming
Samina was very helpful and welcoming, made us feel very comfortable :) really happy with my purchase
I had a truly wonderful experience at…
I had a truly wonderful experience at Memsaab! From the moment I walked in, I was impressed by the warm and welcoming atmosphere. The store is beautifully laid out, making it easy to browse through their stunning collection. Whether you're looking for traditional outfits, elegant accessories, or something unique, Memsaab has it all.
The quality of their products is exceptional, and you can tell that great care goes into selecting every item. What really sets Memsaab apart, though, is their customer service. The staff are incredibly helpful, knowledgeable, and genuinely passionate about what they do. They took the time to help me find exactly what I was looking for, offering great suggestions without being pushy.
I highly recommend Memsaab and BAJI SAMINA to anyone looking for style, quality, and outstanding service. It's not just a shop—it's an experience you'll want to return to again and again!
The best shop I’ve been to!
Absolutely amazing experience!!
Managed to buy 5 outfits from here due to the exquisite designs and the best customer service from Samena.
Thank you so much for everything- we will definitely be back! X
Samina’s service was amazing
Samina’s service was amazing. We had so much trouble finding clothes for my sister’s wedding and we ended up finding something we loved here!!! So many great options too.
Amazing customer service from Samina
Amazing customer service from Samina, helped us choose the right clothes for our event! Thank you💗
Amazing customer service
Samina was great in telling and showing us different outfits that suited us. Will definitely be back again. All staff was welcoming :)
Excellent service !!!
Samina made us feel very welcome and helped us pick our perfect outfits from start to finish.
Definitely recommend and will come again.
Rubbish company do not bother buying…
Rubbish company do not bother buying from these muppets shocking customer service

Reply from Memsaab
We came from out of town shortly before…
We came from out of town shortly before closing and Samena was SO helpful, didn’t rush us and was lovely ❤️
Avoid at all costs
Spent over two hundred pounds on six suits, they sent five which i picked and one i did not.
I sent back the suit I didn't order by 48 hour tracked Royal mail, they say they haven't received it even though it shows delivered.
Trying to get a refund has been impossible, there customer service is extremely poor.
Avoid at all costs.
Smena was lovely and helpful
Smena was lovely and helpful! She was very knowledgeable and helped me choose a dress that suited me. Would highly recommend Memsaab!
Samina is the owner shes a Really nice…
Samina is the owner shes a Really nice lady so patient the designs are beautiful she took her time and listened to my needs i really am so happy to have found memsaab
Lovely service
Lovely service, very helpful and made to feel valued and showed patience throughout. Will be telling friends.
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