Meritline.com Reviews 124

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

If I could rate no stars I would but I have to click on one to type. I ordered 2 dog beds and they have not arrived. I Keep being told they’re in transit and to be patient. 2 months I’ve been waiti... See more

Rated 1 out of 5 stars

I am very upset with this company I ordered two dog beds only got one I’ve been texting them and no response. So I would never shop from them again. I sent out six emails cause there’s no number I can... See more

Rated 1 out of 5 stars

Seller claims to have shipped two packages from China, once on 10/17/2013, and again on 12/24/2013. Neither package ever arrived. Meanwhile, dozens of other parcels arrived at my resid... See more

Rated 1 out of 5 stars

I ordered DVDs from Meritline and I was pleasantly surprised when the order showed up the very next day. But when I opened the shipping box, it was full of loose discs that had broken out of their pl... See more

Company details

  1. Promotional Item Store
  2. Business to Business Service
  3. Computer Accessories Store
  4. Computer and Accessories Store
  5. Computer Store
  6. Electronics Store

Information provided by various external sources

Online Store Offers Blank CD/DVD R Media, CD/DVD Cases, Flash Memory Drive, SD Cards, CF Cards, Inkjet Cartridge, Toner Cartridge and Many Other Computer Hardware & Accessories.


Contact info

1.2

Bad

TrustScore 1 out of 5

124 reviews

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Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY

If I could rate no stars I would but I have to click on one to type.
I ordered 2 dog beds and they have not arrived. I Keep being told they’re in transit and to be patient. 2 months I’ve been waiting. They have insulted me by asking if I’d like 5% off my next purchase😡
This is a fraudulent company. DO NOT BUY FROM THEM!

July 15, 2020
Unprompted review
Rated 2 out of 5 stars

They Delete bad product reviews

I purchased a bathroom scale that was non-functional when it arrived. They would not replace it unless I returned it which would of cost 2/3 the original price.

Every time I posted a 1 star review of the scale it would get removed a few days later.

Not a company I would spend more than $20 at as returns are hard and expensive and their products not the highest quality.

January 30, 2017
Unprompted review
Rated 3 out of 5 stars

Button Batteries

What happened to the batteries? I used to buy all kinds of button batteries & now you don't have them anymore. I guess I will have to shop elsewhere now. :(

December 17, 2016
Unprompted review
Rated 1 out of 5 stars

Very satisfied long time customer

This is not my review even though it's here under my account. It's all lies, I've not ordered over a 100 orders, I don't even know who Meritline is and the support for HF is the worst. I agree their shipping rates are way too high though.
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I have placed over a hundred orders with Meritline and have always been satisfied with their services and support. I always use their free shipping and don't expect it to be shipped overnight as their shipping rates are too high for residential deliveries.

October 12, 2016
Unprompted review
Rated 2 out of 5 stars

Clueless customer service

Years of good deals on printer cartridges and small electronic parts. Recently they sent incorrect item. When I requested RMA, I just got into an endless email requests for documentation. The low prices are not worth the aggravation of dealing with poor customer service.

February 17, 2016
Unprompted review
Rated 5 out of 5 stars

Long-time, satisfied customer

I have been buying from Meritline for a few years and I will continue to do so because of the pricing and customer service.

With as many purchases as I have made from them, there were bound to be some with issues (such as a bad set of printer cartridges); but the few problems I had were all resolved quickly, usually in one phone call, and always to my satisfaction.

I look forward to their daily email offers, always with some interesting surprises. I have referred family members and friends (without informing Meritline since I do not like making profits from those I care for). All have thanked me for the referral.

December 29, 2015
Unprompted review
Rated 1 out of 5 stars

Beware of their shipping policy and their use of FedEx Smartpost!

I did some research and discovered that Meritline had a quality product for a very good price. My purchase was approximately $25, and when it came time for choosing shipping, there was free shipping and then 3-day shipping for over $20. My complaint is that they give you no estimation of how long "free" will take--unlike places like Amazon which say 5-7 business days.

They offer "rush order processing" for $1.99--which I took--and so the day after I placed my order, it shipped from across the country. In a matter of days, it made its way to one state away from me. And there it sat. Ordered on 12/9 and in PA on 12/14. FedEx tracking, though, said it would be delivered on 12/19--which is 8 days from ordering. Well then, on 12/19, my tracking changed the delivery date to 12/23. It ended up taking 10 business days (and they were shipping and delivering on weekends).

To wait almost two weeks for a product is ridiculous. They just claim that once they ship it, it's out of their hands--but why not be transparent with a shipping estimate. I had to dig into their policy later to see they said 5-7 business days--which is reasonable...but why not advertise it, rather than hide it? And why not offer more affordable means of getting it rushed than an almost 100% mark-up on shipping for three days. I cannot imagine they ever make the 5 day projection, so why not offer 5 day shipping for $5-$8 dollars?

I complained to the company and they are going to refund my $1.99--but only after several angry emails. In the meantime, I miss a deadline. They miss theirs and it's "oh well." I would avoid this company, as this approach and response suggests that they just want your order. After it's shipped, they act like it's not their responsibility.

December 23, 2015
Unprompted review
Rated 4 out of 5 stars

Very good company offering a low of low cost "gadgets" at a very reasonable price. In addition, they stand behind the products they sell.

The have a lot of low cost electronic items that most of us use or need from time to time (and something's we don't need but want anyway). I have found most of the items I have purchased to be very good for the price paid. I have had a few that were not so great (defective/broken) and I have contacted Meritline about the items. The have always responded very quickly and have always refunded my purchase price. Another positive for Meritline, most all items are shipped free. To me this is the most important to keep me coming back and buying more "stuff"! Good Company!!!

November 2, 2015
Unprompted review
Rated 5 out of 5 stars

Great Company

Great company to do business with. Good products and great prices, free shipping make for an outstanding company!

August 28, 2015
Unprompted review
Rated 5 out of 5 stars

Mertline customer service

Merline.com is a great company. Used their customer service 2 times. Once, goods did not arrive from China. Without question they offered money back or replace lost order, I chose "replace". Order arrived in 2 weeks.
Second time, I ordered some flashlights for a friend. Friend had a problem with 1 flashlight and returned it. Replacement flashlight was out of stock. They returned the money to my credit card account without question even though my friend had returned the flashlight beyond their cut off date. Thank you meritline for your excellent friendly customer service.

June 24, 2015
Unprompted review
Rated 5 out of 5 stars

Ink refills for Epson printer

I have been buying this product for years, I'll be honest I have received some bad carts. but Meritline stood behind Them without question.
I have been a customer longer than my wife would care to remember and will continue.

April 20, 2015
Unprompted review
Rated 5 out of 5 stars

Unbelievable quality and prices

Upon my daughter's recommendation I ordered ink cartridges for my Brother printer. Meritline's products are a fraction of the price I paid at the local office supply store and the quality meets/exceeds the manufacturer's products. Meritline's cartridges are one of the very few products I absolutely recommend.

March 24, 2015
Unprompted review
Rated 5 out of 5 stars

Good Product --- Quick Service

I ordered a Apple Lighting plug to USB cable that was 6 foot long in place of a short cable I had and a "off brand" 6 foot one that did not agree with Apples certification. Product was very well described, including many pictures. Was Apple MFI Certified and had a very great price point.
All this plus free shipping that was not slow. Along with that there was ample E-Mail follow up from them. With any other needs I will seek them out first. Very well pleased.

March 15, 2015
Unprompted review
Rated 5 out of 5 stars

Printer ink for my Canon

I find Meritline to be the best when it comes to prices for my printer ink. I am an artist and make lots of cards and calendars from my paintings. It is important to have the colors right and be able to afford the ink. Meritline makes this all possible.
I had one small problem with an ink tank a couple months ago and Meritline was great to deal with. I am always a satisfied customer. Thank-you, Meritline!!!

January 5, 2015
Unprompted review
Rated 5 out of 5 stars

Good communications, products, and prices.

We made a couple different purchases from Meritline and have not been disappointed. The products arrived when promised and as described. Meritline is a great source for reliable products at fair prices.

December 26, 2014
Unprompted review

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