First rate service. Estimate given very quickly. Van turned up on the dot - two very cheerful operators supplied tailor-made wardrobe boxes. Loaded up very quickly and efficiently and were waiting... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
First rate service. Estimate given very quickly. Van turned up on the dot - two very cheerful operators supplied tailor-made wardrobe boxes. Loaded up very quickly and efficiently and were waiting... See more
Company replied
Exceptional service from start to finish. Very fair, competitive price. Kept their promises on timelines. Great, personable customer service from a range of team members. Lee and Dan were the best... See more
All stages were super friendly and professional. Getting an accurate quote with a survey was really quick with good honest advise. We had to change date at late notice which was handled without is... See more
Mew the Movers were wonderful – extremely hard-working, polite and in constant good humour in spite of a difficult situation with narrow, busy road. They even whipped the front door off to accommoda... See more
Company replied
Professional Removal Service based on the Isle of Wight. From your first contact with Mew the Movers you will realise you are dealing with friendly and knowledgeable staff. You can ask for a free quotation, if you live locally and would like it we can send a Surveyor to your property and carry out a pre removal survey and answer any questions or concerns you may have. We have an online Quotation form on our website or you can give a list of items to be moved over the telephone. Video Surveys are also available. Accredited Member of the British Association of Removers (BAR)
23 Little Preston Road, PO33 3DG, Ryde, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These guys were brilliant - made the actual move easy for us even when completion was late. Worth every penny.
This was the fourth time I used Mew The Movers to move my pianos. As always, they provided an excellent service in all respects
For two elderly people a house move is daunting but your two chaps made it as easy for us as was possible. I would have no hesitation in recommending Mews to everyone

Reply from Mewthemovers
A first class team from beginning to end, they made everything seem effortless. We were moving from a large house and it was a long day which the guys handled brilliantly, relieving our stress. Would highly recommend, I hope we never move again but if we do we'd use Mewthemovers. Thanks to all the team.

Reply from Mewthemovers
From the moment the team arrived they were courteous and jovial and nothing was too much trouble.They took great care of our possessions and it was amazing how strategically everything was loaded into their 18 tonne lorry. Despite the weather being awful on moving in day, it didn't dampen their spirits! and they remained very happy and professional. We would highly recommend this company

Reply from Mewthemovers
My parents used mews 20 years ago so i decided to use them.What a fantastic team. Nothing was too much trouble for them.Great price and a great move from start to finish.I would highly recommend mews A big thanks to Phil and dan for all their work.

Reply from Mewthemovers
But I haven't found my leather jacket yet!
We have recently moved on the Isle of Wight and found the whole team were excellent. Nothing was too much trouble and John, Bugsy, Tyler and Richard were not only very helpful and obliging but also took very good care not to damage anything which made this as stress free as possible. If we decide to move again we would certainly ask this firm to help and have no hesitation recommending them to others.

Reply from Mewthemovers
The team were brilliant nothing too much trouble. Would highly recommend them

Reply from Mewthemovers
Not great. Move from Island to mainland including packing and into storage for 2 weeks. Only saw John for quotation not seen again.
Packing guys were efficient and pleasant enough but we were told, by John to leave things in drawers, packers proceeded to empty these until we stopped them, they then emptied desk drawers and proceeded to refill them with other items from room! Looses items from drawers just loose in packing boxes - not helpful.
Our heating thermostat was packed from the hall, by mistake, guys couldn't remember doing this when asked, but was later found in middle of box from kitchen, this cost us £100 to replace for new owners.
The process of packing for storage seemed bizarre as packed into lorry, then repacked at depot into crates then opposite for delivery.
When we took delivery it transpired a whole crate had been left at depot. They did return the next day with this but didn't call us to confirm this was happening as they had promised so we called office to be told they were on the ferry.
An oak coffee table was chipped in the process and was mentioned to packers who took a photo of damage. No response was forthcoming. We have emailed twice to chase but still no comment.
Move in was on 6/12/18 and now receive request for feedback so here it is.
REPLY
It is interesting that I received your response to this comment in the early hours of Sunday Morning but that my emails were not responded to during working hours. I am also less than happy that you choose a public forum such as this to respond in such detail about a personal contract for service rather than respond to my e-mails, but since you have …..
To the best of my knowledge you called to our property twice; once for the initial quote and once (seeing my husband) prior to the actual move, with another man, who also did not pack for us. My point is that you were who I was employing and you didn't even drop by on either of the two days packing, let alone delivery.
Re thermostat: Yes, we said the items in the bedroom were not to be packed. This did not mean that we had put everything in there not to be packed. In any event, the packers checked on various other occasion about things to be packed or not and worse, one packer was, luckily, caught packing the items in said bedroom anyway which he had to unpack.
Re Access: When we moved into this property one lorry with containers from storage reversed into our drive.
Re delivery: Your comments re saving the planet are admirable, but since you left a whole container of goods behind, you had to send another lorry from the Island to the mainland anyway.
If you hadn't requested a review via this portal, my thoughts would have remained just that.
As far as I am concerned this is the end of the matter and my review stands.

Reply from Mewthemovers
Highly recommended. Thank you to John, Harriet and all the removal men who were efficient, helpful and friendly and made our move to the mainland go so smoothly. Excellent communications and competitive prices. Thank you to all the team again.

Reply from Mewthemovers
Excellent service what they said on the tin, nothing too much.
Thanks

Reply from Mewthemovers
No problem with the service - reliable, careful and friendly. Just a tad pricey, especially for delivering out of storage.
Fantastic company moved everything quick time and up to the penthouse apartment with no lift. Unlike a certain company who refused to bring up a new fridge freezer. Would recommend MEWS the Moovers. The best on the Isle of Wight

Reply from Mewthemovers
Would give you more always excellent family service with helpful thoughtful staff ten out of ten

Reply from Mewthemovers
Very happy nothing too much trouble made my move stress free - would thoroughly recommend

Reply from Mewthemovers
They were brilliant nothing was too much trouble the guys that moved us we would recommend dthem sorry can’t remember their names we moved from iow to Swindon in December we would like to say a big thank you to the guys that moved us

Reply from Mewthemovers
From first survey visit to the packing, loading and unloading at my new place in Wales, the team were very helpful, efficient and knowledgeable. Nothing was too much trouble!

Reply from Mewthemovers
A very stress free move from mainland to the island
the company from manager down to the guys who moved us were brilliant
would definitely use again and without hesitation recommend this company for any future moves

Reply from Mewthemovers
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.