Mewthemovers Reviews 

Efficient service - would be 5 stars but the removal didn't finish until 6.30pm and could have been earlier with less tea breaks!

Amazing company who were so friendly, helpful, professional and reliable.
I am genuinely impressed.
Would definitely use them again if I had to move...(hope I don't have to though)

Can not thank them more for seamlessly moving the contents of two 20ft storage containers from Lancashire to the Isle of Wight. Pleasant staff always happy to help and above all the most competitive. Will reccomend to anyone moving.

A very professional company, the crew we had, Roger, Bugs & Tyler worked very hard, they were very helpful with advice, they were prompt & courteous. We moved a distance of 188 miles without incident. We would recommend Mew the Movers.

The movers worked hard on one of the hottest days of the year however the labelled boxes ended up dumped in random rooms. One of the men made sarcastic comments about items he was moving and when loading the van they were seen throwing (this was actually witnessed and is no exaggeration!) our boxes out the first floor window and catching them below (they were not passed, as that would be impossible from a first story window, but dropped to the person below). The definition of throw is to 'propel (something) with force through the air by a movement of the arm and hand' this accurately describes the process of propelling a box downwards from an upstairs window in my opinion) Sadly an item of great sentimental value got broken. The box it was in was clearly marked as fragile and would have been moved from the upstairs room, it was probably one of those that was dropped out the window. The breakage was discovered around a month after the move as it took that length of time to unpack all the boxes (quite normal when you move the entire contents of a family home and in fact we still have some left sealed!). Those boxes were left where the removers had stacked them until we unwrapped them so there is no doubt that the breakage occurred during the removal. The company have since refused to take any responsibility despite a very nicely worded email (not a review as stated) from my husband raising it with them when we discovered it.

I have since obtained the following legal advice:

By law, any contract for services must be carried out with reasonable care and skill, within a reasonable time and at a reasonable cost. The 'care and skill' that you can expect is the same that a reasonable person can expect from a reasonably competent removals company of their particular quality or reputation. Therefore, if the removal company damages anything during the move, you might have a claim against it.

Additionally, a removal company is legally responsible for any damage done while your property is in their possession as they must take reasonable care of it under the law of 'bailment' (in England and Wales) or 'custody' (in Scotland).

Regardless of whether the box was 'thrown' 'dropped' or 'passed' the fact remains the same: the item was broken whilst in the care of the company and they have refused to take responsibility.

What a great easy experience, great price and very friendly helpful packers. The whole team were very good, I could not find a fault! They were early and did all what was needed (also helped with other little things like shutting tall windows etc). I have used Mew the Movers in the past and will do so again in the future. Another great experience compelled me to write this review. Your awesome guys keep up the good work. I will continue to recommend you to everyone I know.
Thanks again
Mr and Mrs H

I used Mew the Movers (Isle of Wight) to move house recently and found them to be very helpful and pleasant. Where I lived, the men had to contend with 30 steps outside the house, up to the road, so it was no easy task. I never heard them complain! And the price also was very reasonable. Jean Porter