We have switched from our previous insurers to MIAB. Partly down to the competitive quote and partly down to how helpful Billie has been since Joe set up the consultation call. Billie reviewed our ex... See more
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Company details
Written by the company
A specialist insurance broker for healthcare practices in the UK.
Contact info
United Kingdom
- www.miab.co.uk
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Good Customer Service
Jacqui helped me to renew my policy. She is very helpful, professional and addressed my concerns thoroughly and promptly. I felt valued. Thank you.
No nonsense, fuss-free, professional service - Matthew
I had Matthew deal with our renewal, and nothing was too much trouble. He had almost pre-empted some of my questions and so gave confidence that he was up to date with latest legislations and risks. He wasn't a pushy salesman, and I felt comfortable that we will receive quotes only for the cover I feel we need. It has been daunting in the past to deal with insurance renewals, however Matthew made it simple and straightforward. I would absolutely recommend dealing with Matthew for a no-nonsense, fuss free, professional service.
Megan Tanner
Just spoken to your team and Megan Tanner was really helpful and professional giving clear guidance on the steps I need to take.
Just what I needed as a nubie to the process...
Thank you
I have been with Miab for a few years…
I have been with Miab for a few years now, I find them very competitive price wise, I always deal with Jacqui who is very helpful and friendly in the process when renewing my policy.
Jacqui Adamson deserves a PAY RISE!!
Jacqui Adamson has been very helpful and patient with my enquiry, she explained things very clearly and thoroughly and always kept me informed about the progress of my enquiry and displayed professionalism at all times. This has made my experience pleasant for the first time, without having to go round and round in circles as I have had to in the past with other companies, she spoke very clearly and effectively. She deserves a pay rise :-) !!
Have just had discussions with Sarah…
Have just had discussions with Sarah Jayne who has been very helpful and reassuring with our potential liability claim. I am hoping the whole journey will be as smooth. Thank you
Positive impression
Consistently delivers professional service and consistently kind and helpful with everything.
Great Service
As you can imagine, the NHS has a huge amount of policy requirements. Tracey held my hand all the way and provided a super smooth service and gave me some critical reminders as well. Great service, very much appreciated.
David
NHS Sutton PCN
Professional and quick service
Great response time followed up with detail and information very quickly when we needed to renew our insurance. Tracey was very efficient and professional- thank you!
Matthew is a star performer
My recent policy requirements have been a little bit complicated and Matthew Beeson has been helpful, attentive and extraordinarily responsive. I am extremely grateful to him for his quick and thorough management
Best wishes
Roy Robertson
MIAB - Matthew Beeson
The customer service representative - Matthew Beeson was excellent, he was so helpful and extremely pleasant. Could not fault him. I would have no hesitation in recommending this company who worked with me to achieve a cost that we were both happy with
Excellent service from Sophie @ MIAB
Excellent service from Sophie @ MIAB , when discussing our locum insurance. She was polite , helpful , knowledgeable. An absolute pleasure to deal with . Thank you , Tim Wheeler
Our Company have used MIAB for our Insurance Cover
Our Company have used MIAB for our Insurance Cover for over 7 years. They constantly deliver, and the claims process is easy. I have dealt mainly with Tracey Deville who is our account handler and makes sure our renewals, claims, queries ar handled in a timely and most efficient manner. I would certainly recommend MIAB to anyone who is looking for various insurance cover
Excellent customer service
They are always available when I call and respond timely to queries. I had issue with my previous insurance providers but they were able to source a new one for me in time for renewal. Tracy and Louisa thank you very much .
Excellent friendly service
Excellent and friendly service provided by Amie and would recommend using this company for insurance. Very competitive with pricing as well.
Very helpful, polite and informative
Quick service. Friendly, polite and helpful. Knowledgeable and informative- ensures you understand all the ins and outs prior to proceeding with anything which is good.
Tracey has been fantastic!
Tracey has been fantastic at obtaining us competitive and comprehensive quotes. We have just renewed for a second term and its down to her ability to find competitive quotes with comprehensive cover.
Louisa was really helpful when I spoke…
Louisa was really helpful when I spoke to her, very efficient in her job role.
Excellent service
Tracey Deville is simply amazing!. For several years I have reached out to her for my personal indemnity and she always provides the most comprehensive and accurate information. She listens to client needs and matches client expectations within the remit that is allowed, which gives such a great experience to work with Tracey/MIAB. Nothing is ever too much and above all it is the reassurance that she gives, which is so noteworthy. Thank you and well done Tracey for all your help and support.
Helpful, friendly service
Louisa was extremely helpful, understood the issues facing our PCN and suggested policies which would best suit our needs. She was prompt, efficient and friendly and managed a super-fast turnaround given our policy was about to expire! Thank you!
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