Did not receive as promised. I charge it to UNIUNI. I do not like this new delivery system. I think it is always coming from out of country. I guest some of the stuff they does come from the US, b... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Product delivered just days after ordered. I found the DarkSpot Remover did a really good job of removing the spots on my face. There was a bit of confusion when I ordered the Anti Creep cream an... See more
Company replied
You’ve responded quickly when I wrote that the survey was not working. The next day I checked and I could could access it just fine’ I’ve also appreciated the notification that my order was going to b... See more
Company replied
My delivery has just arrived so far I have not been able to try it. But I am looking forward to seeing the results I have given my niece a jar. I will certainly give my verdict once I experience any i... See more
Company replied
Company details
- Beauty Product Supplier
- Cosmetic Products Manufacturer
- Cosmetics Industry
- Cosmetics Store
- Skin Care Clinic
Written by the company
MiamiMD isn't your typical beauty company; we specialize in functional beauty. This means all our products are formulated to make you look gorgeous while you wear them, and also provide lasting, deeper benefits for your skin. Each product targets specific concerns, such as reducing the appearance of fine lines and wrinkles or smoothing skin texture. As for our name, it’s inspired by the strong women of Miami who have challenged and inspired our growth. We believe every customer across America is like them: strong, beautiful, and with their own story to tell.
Contact info
1900 Midway Lane, 37167, Smyrna, United States
- 1-844-829-8772
- support@miamimd.co
- www.miamimd.co
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I can see some results
I can see some results. I’ve had it for a couple weeks. Not enough time past to judge the results yet.
June 23, 2026
Reply from MiamiMD
Hi there,
Thank you for sharing your experience!
We're delighted to hear that you're already seeing some early results after just a couple of weeks. It's still early in the process, and best improvements become more noticeable with continued, consistent use over the next few months.
We appreciate you giving our product a try and look forward to hearing more about your results as you continue your skincare journey!
Love how this cream makes my skin feel…
Love how this cream makes my skin feel and I’m seeing a difference in my creepiness on my arms! Will reorder
June 23, 2026
Reply from MiamiMD
Hi Sandy,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you love how the cream makes your skin feel and that you're already noticing an improvement in the appearance of crepey skin on your arms. We are honored that you've chosen to reorder.
Thank you for your feedback, and we look forward to continuing to be part of your skincare journey!
My skin is worse after this product
My skin is worse after this product! Had smooth albeit craepy skin but now it's bumpy after a weeks use!! Don't use it! Wanted to add a picture but this site won't accommodate that.
June 21, 2026
Unprompted review
Reply from MiamiMD
Hi there,
Thank you for sharing your feedback.
We're very sorry to hear about your experience and that your skin became bumpy after using our product. We understand how concerning and disappointing this must be.
We recommend discontinuing use of the product, especially if you've experienced an unexpected skin reaction. If your symptoms persist or worsen, we encourage you to consult your healthcare provider or dermatologist.
We'd also like the opportunity to learn more about your experience and assist you further. Please contact our customer support team at support@miamimd.co with your order details so we can review your case and discuss the available options.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.
You made good for what I thought was a…
You made good for what I thought was a mistaken order. It turns out it seems I made the mistake. This is the right way for customer satisfaction because I will
Continually come back knowing I’m dealing with a fair and honest company. Thank you.
June 16, 2026
Reply from MiamiMD
Hi Donna,
Thank you so much for your thoughtful feedback!
We're delighted we could help resolve the situation and that everything worked out in the end. We truly appreciate your honesty, and it means a great deal to hear that our commitment to fairness and customer satisfaction has earned your trust.
Knowing that you'd choose to come back because you feel you're dealing with a fair and honest company is one of the highest compliments we could receive.
Thank you for your support, and we look forward to serving you again!
No improvement
I have used several of Miami md's products hoping for results! Unfortunately for me I did not see any improvement! I am 67 and maybe that's why! I went through 2 bottles of the dark spot remover and no difference! Also
tried the Miamimd Lift and Firm and again no results!
March 15, 2026
Unprompted review
Reply from MiamiMD
Hi Santa,
Thank you for taking the time to share your honest feedback.
We're sorry to hear that our products didn't provide the results you were hoping for. We understand how disappointing it can be after consistently using multiple products, including the Dark Spot Corrector and Age Defying Lift & Firm Cream.
Skincare results can vary from person to person depending on factors such as skin type, condition, and individual response to the ingredients. While many customers experience positive results, we recognize that not every product works the same for everyone.
We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.
We truly appreciate that you gave our products a fair try, and we're grateful for your feedback.
Compassion and understanding
June 16, 2026
Reply from MiamiMD
Hi Teresa,
Thank you for your kind feedback!
We're truly grateful to hear that you felt treated with compassion and understanding. Providing caring, respectful, and supportive service is something we strive for with every customer interaction.
We sincerely appreciate your trust and thank you for taking the time to share your experience with us!
Just happy that someone listened to my…
Just happy that someone listened to my questions.
June 19, 2026
Reply from MiamiMD
Hi Geraldine,
Thank you for your kind feedback!
We're so glad to hear that you felt heard and that we were able to address your questions. Listening to our customers and providing thoughtful support is very important to us.
We truly appreciate you taking the time to share your experience!
Experience with customer service
My emails were answered. Customer service was very helpful and friendly.
June 24, 2026
Reply from MiamiMD
Hi Sheila,
Thank you for taking the time to share your feedback.
We're delighted to hear that our customer service team was helpful, friendly, and responsive to your emails.
We did notice that your review was rated 1 star, so we wanted to check in. If there was something about your experience that didn't meet your expectations, we'd truly appreciate hearing more.
Your feedback helps us understand where we can improve and better serve our customers.
I made a mistake with my home address…
I made a mistake with my home address and my package is out there. I expressed my concerns and the support team has been patient and understanding. My address is 17949 instead of 17948 so my package will probably be returned.
June 27, 2026
Reply from MiamiMD
Hi Janet,
Thank you for sharing your experience!
We're glad our support team was able to assist you with patience and understanding after the address mix-up. We know how stressful situations like this can be, and we're happy we could help.
Thank you for your patience and for taking the time to leave your feedback!
Reply from MiamiMD
Hi Kathy,
Thank you for your wonderful feedback!
We're delighted to hear that you had a positive experience with our fast delivery and customer service. Providing quality products along with prompt, reliable support is always our goal.
We truly appreciate your kind words and thank you for choosing MiamiMD!
Reply from MiamiMD
Hi Nicole,
Thank you for sharing your feedback.
We're very sorry to hear that you've experienced missed delivery dates. We understand how frustrating this can be, and we'd like the opportunity to look into the issue and make things right.
Please email us at support@miamimd.co with your order details so we can investigate what happened and work toward a resolution as quickly as possible.
We look forward to assisting you.
I've been using the Crepe fix for 1…
I've been using the Crepe fix for 1 week,accidently ordered in error meant to hit the button for the Lift cream. However, I am pleased with the Crepe Fix. My face seems smoother & brighter not looking dull & dry.
June 26, 2026
Reply from MiamiMD
Hi Miriam,
Thank you for sharing your experience!
We're so glad to hear that, although your order was accidental, Advanced Crepe Fix has turned out to be a pleasant surprise. It's wonderful that after just one week of use you're already noticing smoother, brighter-looking skin and that it no longer feels dull or dry. We hope you continue to enjoy even more great results with consistent use!
We truly appreciate you giving the product a chance and thank you for taking the time to share your feedback!
Heavenly
I tried one jar of Lift & Firm cream close to a year ago and it was heavenly. Dr. J's products are a little pricy so I wasn't able to purchase again until recently. I received my 6 month supply today and I am very excited to be able to use this again. I am also confident that the Intense eye serum that I haven't tried yet will be as heavenly as her Lift & Firm cream. Thank you Dr. J for making these purchases possible for me with your recent super sale. Customer service has been awesome also by the way.
June 19, 2026
Reply from MiamiMD
Hi Candice,
Thank you so much for your wonderful review!
We're thrilled to hear that your first experience with our Age Defying Lift & Firm Cream left such a positive impression and that you're excited to use it again. It means a lot to know that our recent promotion made it possible for you to stock up, and we hope you continue to enjoy great results.
We're also delighted to hear your kind words about our customer service. Providing both quality products and exceptional support is always our goal.
Thank you for your trust and support, and we truly appreciate you being part of the MiamiMD family!
The product & the intelligent…
The product & the intelligent conversation with their customer service.
June 26, 2026
Reply from MiamiMD
Hi Alicia,
Thank you for your wonderful feedback!
We're delighted to hear that you've enjoyed both our products and your experience with our customer service team. It's especially rewarding to know that you found your interactions helpful and informative.
We truly appreciate your kind words and taking the time to share your experience with us!
Explains what you should expect from…
Explains what you should expect from the products and how long it may take to see thr results of continued use.
June 26, 2026
Unprompted review
Reply from MiamiMD
Hi Kathy,
Thank you for your wonderful feedback!
We're delighted to hear that you found the information about what to expect from our products and the timeline for seeing results to be helpful. We believe it's important to set realistic expectations and provide guidance so our customers can get the most out of their skincare routine.
We truly appreciate your kind words and thank you for taking the time to share your experience!
Reply from MiamiMD
Hi Peggy,
Thank you for your wonderful feedback!
We're delighted to hear that you found our product clean, efficient, and true to its claims. Knowing that it's working as described means a great deal to us.
We truly you for taking the time to share your experience!
I needed to change frequency of my…
I needed to change frequency of my subscription and they did so immediately and with no issues!
June 25, 2026
Reply from MiamiMD
Hi Carmelle,
Thank you for your wonderful feedback!
We're delighted to hear that our team was able to update your subscription frequency quickly and without any hassle. Providing prompt, seamless service is always our goal, and we're glad we could make the process easy for you.
We truly appreciate your support and thank you for taking the time to share your experience!
Excellent Customer Service
Customer service was friendly and quick to help regarding a credit I had received and how to use it!
Thank you Miami MD and staff!
June 18, 2026
Reply from MiamiMD
Hi Pamela,
Thank you for your wonderful feedback!
We're delighted to hear that our customer service team was able to assist you quickly and clearly with using your credit. Providing friendly and helpful support is very important to us, and we're glad we could make the process easy for you.
We truly appreciate your kind words!
Reply from MiamiMD
Hi Lynn,
Thank you for your feedback!
We're delighted to hear that your questions were answered promptly and that your order arrived on time. Providing responsive customer service and a smooth delivery experience is very important to us.
We truly appreciate your support and thank you for taking the time to share your experience!
Product came timely
Product came timely. Get numerous letters from the dr. Wrote requesting crepe skin got IMMEDIATE answer. Tried cream on arms and looked like it worked good. No odor which is good.
June 24, 2026
Reply from MiamiMD
Hi Carr,
Thank you for sharing your experience!
We're pleased to hear that your order arrived promptly and that you received an immediate response when you reached out with your questions. It's also wonderful to know that you've had a positive experience with the cream so far and that you're noticing encouraging results on your arms.We're glad you appreciate the fragrance-free formula as well.
Thank you for your feedback and for giving our products a try!
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