Did not receive as promised. I charge it to UNIUNI. I do not like this new delivery system. I think it is always coming from out of country. I guest some of the stuff they does come from the US, b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Product delivered just days after ordered. I found the DarkSpot Remover did a really good job of removing the spots on my face. There was a bit of confusion when I ordered the Anti Creep cream an... See more
Company replied
You’ve responded quickly when I wrote that the survey was not working. The next day I checked and I could could access it just fine’ I’ve also appreciated the notification that my order was going to b... See more
Company replied
My delivery has just arrived so far I have not been able to try it. But I am looking forward to seeing the results I have given my niece a jar. I will certainly give my verdict once I experience any i... See more
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Company details
- Beauty Product Supplier
- Cosmetic Products Manufacturer
- Cosmetics Industry
- Cosmetics Store
- Skin Care Clinic
Written by the company
MiamiMD isn't your typical beauty company; we specialize in functional beauty. This means all our products are formulated to make you look gorgeous while you wear them, and also provide lasting, deeper benefits for your skin. Each product targets specific concerns, such as reducing the appearance of fine lines and wrinkles or smoothing skin texture. As for our name, it’s inspired by the strong women of Miami who have challenged and inspired our growth. We believe every customer across America is like them: strong, beautiful, and with their own story to tell.
Contact info
1900 Midway Lane, 37167, Smyrna, United States
- 1-844-829-8772
- support@miamimd.co
- www.miamimd.co
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MiamiMD
Hi,
Thank you for your feedback!
We're delighted to hear that you feel we stand behind our products. Providing quality products and supporting our customers every step of the way is very important to us.
We truly appreciate your trust and support. Thank you for taking the time to share your experience!
With great expectations!
My delivery has just arrived so far I have not been able to try it. But I am looking forward to seeing the results I have given my niece a jar. I will certainly give my verdict once I experience any improvement in certain areas especially my neck and arms So looking forward to being able to wear sleeveless and low necked tops I can buy with great expectations
June 23, 2026
Reply from MiamiMD
Hi Mary Anne,
Thank you for your wonderful review!
We're delighted to hear that your order has arrived and that you're excited to begin using the product. It’s especially thoughtful of you to share a jar with your niece, and we hope you both have a great experience.
We hope you'll see the improvements you're looking for, particularly in the neck and arm areas, and that you'll soon feel confident wearing those sleeveless and low-necked tops.
Thank you for your support and for sharing your journey with us!
I see a difference and being patient…
I see a difference and being patient for my skin to look even better. Thank you for your support
June 23, 2026
Reply from MiamiMD
Hi Noemi,
Thank you so much for sharing your experience!
We’re delighted to hear that you’re noticing a difference and taking a patient approach to your skincare journey. Consistent use and giving your skin time to respond can make a meaningful difference over time.
Your kind words about our support truly mean a lot to us. We’re grateful for your trust and are excited to be part of your journey toward even better results.
I already sent my experience to the…
I already sent my experience to the support team site !
June 23, 2026
Reply from MiamiMD
Hi Denise,
Thank you for letting us know!
We appreciate you taking the time to share your experience with our support team. Your feedback is very important to us, and we're grateful that you reached out.
If there’s anything further we can assist you with or if you have any additional questions, please don’t hesitate to let us know. We’re always here to help!
Lossy shipment choices
Did not receive as promised. I charge it to UNIUNI. I do not like this new delivery system. I think it is always coming from out of country. I guest some of the stuff they does come from the US, but overseas is impossible to do tracking, or that is what I am seeing so far.
June 20, 2026
Reply from MiamiMD
Hi Ellen,
Thank you for sharing your feedback, and we're sorry to hear about your delivery experience.
We understand how frustrating it can be when tracking updates are limited or when a package does not arrive as expected. Please know that our products are coming from our facility in the United States. While carriers such as UniUni are used to help ensure efficient deliveries, we recognize that tracking visibility can sometimes vary depending on the shipment and location.
We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.
We value your feedback and will continue working to improve our customer experience.
I am 10 days into using your product as…
I am 10 days into using your product as instructed. You have also told me to keep it up for 3 weeks before you expect to see much of an improvement. I will do exactly that. By the end of 3 weeks I hope to be giving you 5 stars! Thank you.
June 16, 2026
Reply from MiamiMD
Hi Jane,
Thank you so much for sharing your update!
We’re delighted to hear that you’re following the recommended routine and giving the product the time it needs to work. At just 10 days in, it’s still early, and we appreciate your patience and positive outlook. Many customers find that consistent use over several weeks helps them better evaluate their results, and we’re excited that you’re committed to seeing how your skin responds over the full three-week period.
Thank you for giving our product a try. We truly appreciate your support and look forward to hearing about your progress!
My delivery took a bit longer than I…
My delivery took a bit longer than I expected but they handled it. Goes on creamy , feels great. At 73 I don’t expect my loose skin and wrinkles to vanish,but any improvement is appreciated . I will let you know how it goes.
June 23, 2026
Reply from MiamiMD
Hi there,
Thank you so much for sharing your experience!
We’re sorry that your delivery took a little longer than expected, but we’re glad our team was able to assist and help get everything sorted out.
It’s wonderful to hear that you’re enjoying the texture of the product and how it feels on your skin. While skincare results can vary, we’re encouraged that you’re open to seeing any improvement and giving the product a fair chance.
Thank you for your patience and support. We look forward to hearing how your journey progresses!
Don’t bother. …
Total waste of money I don’t recommend this product. They claim to offer a refund but when you ask for it because their product doesn’t work they reckon 2 months into using it is too long to get a refund.
April 9, 2026
Reply from MiamiMD
Hi Gonul,
Thank you for sharing your feedback and we’re sorry to hear about your experience and understand how frustrating this must feel.
We do our best to be transparent with our refund policy, including the time window for requests, but we also recognize that expectations and results can vary from person to person. We never want anyone to feel disappointed or stuck with a product that isn’t working for them.
We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.
We truly appreciate your honesty and it helps us improve both our products and customer experience.
You’ve responded quickly when I wrote…
You’ve responded quickly when I wrote that the survey was not working. The next day I checked and I could could access it just fine’ I’ve also appreciated the notification that my order was going to be processed. I am looking forward to using this product because at 83 years old I have just begun to see wrinkles and fine lines .
June 23, 2026
Reply from MiamiMD
Hi Maggie,
Thank you for your wonderful feedback!
We're delighted to hear that our team was able to respond quickly and that the survey issue was resolved. It's also great to know that you appreciated the order notifications and communication throughout the process.
We’re excited for you to begin using the product and truly appreciate you giving us the opportunity to be part of your skincare journey.
Thank you for taking the time to share your experience with us!
I have ordered the dark spot correcter…
I have ordered the dark spot correcter and the age defying lift and firm cream. Neither has done what it says it will. I still have my spots and the lift and firm cream is emphasizing my fine lines. Very disappointed. Is Dr. J. for real. The first ingredients listed are water. What a joke.
March 3, 2026
Reply from MiamiMD
Hi Lorraine,
We’re genuinely sorry to hear that the products did not meet your expectations. We understand how disappointing it can be when you don't see the results you were hoping for.
Please note that skincare results can vary significantly from person to person based on factors such as skin type, condition, consistency of use, and individual response to ingredients. It is also common for water to be listed among the first ingredients in many skincare formulations, as it often serves as the base that helps deliver the active ingredients.
We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.
We value your feedback and will continue working to improve our products and customer experience!
EXCEPTIONAL CUSTOMER SERVICE AND PRODUCTS
needed to contact due to an address error. erika was just wonderful. prompt reply and quickly fixed my issue. the service was exceptional.
also, the products are great. seeing results with my skin issues. highly recommend the products. i especially love the facial cleanser. my skin feels wonderful after using it. i also use the crepe cream and am seeing results. this is more slowly then the facial cream and the eye serum but it is happening. will continue to use the products as i do feel they are working for me.
June 22, 2026
Unprompted review
Reply from MiamiMD
Hi Joan,
Thank you so much for your wonderful review!
We're delighted to hear that Erika was able to quickly assist with your address update and provide the exceptional service you deserve. We'll be sure to share your kind words with her.
It's also fantastic to hear that you're seeing positive results from the products. We're especially glad you're enjoying the Facial Cleanser and that it's leaving your skin feeling wonderful. Thank you as well for sharing your experience with the Eye Serum, Age Defying Lift & Firm Cream, and Advanced Crepe Fix. As you mentioned, some areas can take a little longer to show improvement, and we're encouraged to hear you're continuing to see progress.
We truly appreciate your support and recommendation!
Great telephone contact service!
Great telephone contact service!
Keep up good customer relations. Fewer emails, I will buy but as needed.
Thanks!
Susan
June 16, 2026
Reply from MiamiMD
Hi Susan,
Thank you for your kind feedback!
We're delighted to hear that you had a positive experience with our phone support team. Providing excellent customer service is very important to us, and we appreciate your encouragement.
We also appreciate your feedback regarding email communications. Thank you for sharing your preference, and we're glad to know you'll continue to purchase as needed.
Thank you for your support, and we look forward to assisting you again in the future!
Creases above my lip have definitely…
Creases above my lip have definitely lessened.
I do not see much of an improvement in the
wrinkles on my chin.My cheeks are naturally
wrinkle free.
June 14, 2026
Reply from MiamiMD
Hi Barbara,
Thank you for sharing your experience!
We're delighted to hear that you've noticed a definite improvement in the creases above your lip. While results can vary from area to area, it's encouraging that you're already seeing positive changes.
We understand that the wrinkles on your chin may not have improved as much yet. Continued, consistent use may help, as some areas can take longer to respond than others.
We appreciate you taking the time to provide your feedback and wish you continued success on your skincare journey!
I have just finished my first jar of…
I have just finished my first jar of Crepe relief and have ordered another. I am hoping my positive results (although slow) will improve and continue.
June 22, 2026
Unprompted review
Reply from MiamiMD
Hi MaryEllen,
Thank you for sharing your experience!
We're pleased to hear that you've seen positive results with Advanced Crepe Fix and have decided to continue with a second jar. While results can sometimes take time, consistency is key, and we're encouraged that you're already noticing improvements.
We appreciate your patience and look forward to hearing about your continued progress!
Best cream ever
Great delivery!
Typically in Colorado there's a lot of dryness in the summer. In my opinion, I have not had dryness for a long time about mom one month and this is in the summer, which is typically dry in Colorado.
Great product
June 15, 2026
Reply from MiamiMD
Hi Bharat,
Thank you for your wonderful feedback!
We're delighted to hear that you're enjoying the product and that it has helped keep your skin feeling hydrated, even during Colorado's typically dry summer months. It's especially rewarding to know you've noticed such a difference after about a month of use. We're also glad your order arrived promptly.
Thank you for taking the time to share your experience and for your support!
Great customer service and product!
June 20, 2026
Reply from MiamiMD
Hi Becky,
Thank you for your kind feedback!
We're thrilled to hear that you're happy with both our customer service and our products. Providing a great experience from start to finish is very important to us, and it's wonderful to know we've met your expectations.
We truly appreciate your support and thank you for taking the time to share your experience!
Reply from MiamiMD
Hi Susan,
Thank you for your feedback!
We’re glad to hear you’re happy with our customer service. We truly appreciate you taking the time to share your experience!
Gift card did not work again and the…
Gift card did not work again and the prices from the first time to the second third time went up . This is a nightmare
June 22, 2026
Reply from MiamiMD
Hi Jill,
Thank you for sharing your feedback.
We’re sorry to hear about the frustration with the gift card and the price differences you’ve noticed during checkout. We understand how this can feel confusing and disappointing, especially when trying to complete your order.
We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.
We value your feedback and will continue working to improve our customer experience.
Very helpful customer service
i had trouble figuringout how to get the discount offered in the email I recieved, and I received a reply telling me exactly what to do to get the discount.
June 22, 2026
Reply from MiamiMD
Hi Kathryn,
Thank you for your feedback!
We're glad to hear that our customer service team was able to help you apply your discount and guide you through the process.
We really appreciate you taking the time to share your experience.
Always great
Always great. Quick reply to questions and requests for directions and advice. Appreciate all the info and prompt service. Thank You!
June 17, 2026
Reply from MiamiMD
Hi Pam,
Thank you so much for your kind words!
We're delighted to hear that you've had a positive experience with our team. Providing prompt responses, helpful advice, and excellent customer service is what we strive for, so it's wonderful to know that our efforts are appreciated.
Thank you for your continued support and for taking the time to share your feedback!
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