My issue at age 79 is my crepe skin on arms and having to cover my arms all the time is a little frustrating for me; especially, when hot weather comes along. I was hesitate to order, but seeing revie... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I started using the neck/face cream 2 weeks ago and I already see a significant difference in my skin overall. My face is losing those "marionette lines" and my skin looks so healthy and hydrated.... See more
Company replied
It's easy for companies to treat you well during a sales transaction, yet how they treat you if a return is necessary is even more telling. Miami MD will continue to get my business due to that exact... See more
Company replied
Within a few days, I could tell difference in my dry skin after using MiamiMD products. The creme absorbs quickly into my skin without feeling sticky or greasy. Also, Customer service acted quickl... See more
Company replied
Company details
- Beauty Product Supplier
- Cosmetic Products Manufacturer
- Cosmetics Industry
- Cosmetics Store
- Skin Care Clinic
Written by the company
MiamiMD isn't your typical beauty company; we specialize in functional beauty. This means all our products are formulated to make you look gorgeous while you wear them, and also provide lasting, deeper benefits for your skin. Each product targets specific concerns, such as reducing the appearance of fine lines and wrinkles or smoothing skin texture. As for our name, it’s inspired by the strong women of Miami who have challenged and inspired our growth. We believe every customer across America is like them: strong, beautiful, and with their own story to tell.
Contact info
1900 Midway Lane, 37167, Smyrna, United States
- 1-844-829-8772
- support@miamimd.co
- www.miamimd.co
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
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The product is amazing however it…
The product is amazing however it wasn’t clear how many products Miami MD sells. I was looking for something to help with 70 yr old crepey skin but got face firming lotion. Win for me as I love the face product but still need something for crepey body skin.
April 16, 2026
Reply from MiamiMD
Hi Ro,
Thank you so much for your feedback!
We’re thrilled to hear you love the face firming lotion. For your body’s crepey skin, we recommend our Advanced Crepe Fix, which is specially formulated for arms, legs, neck, and other areas with crepey skin. It’s designed to improve the appearance of loose, wrinkled skin, and many of our customers see great results with it.
We’d be happy to help you find the perfect products for your needs, and if you ever need assistance, feel free to reach out!
My old skin
Git my order fast and have been using it for about a week. It feels great in my skin and uve noticed that alot of creapyness is getting better. Will continue using to get full affect.
April 23, 2026
Reply from MiamiMD
Hi Joan,
Thank you so much for sharing your experience!
We’re so glad to hear your order arrived quickly and that you’re already noticing improvements after just a week. It’s wonderful that your skin feels good and that the crepey appearance is beginning to improve.
We truly appreciate your feedback and we’re excited for you to continue seeing results over time!
I have only used for 3 days with no…
I have only used for 3 days with no results hoping to see improvement in a week or so.
Thank you
April 14, 2026
Reply from MiamiMD
Hi Cindy,
Thank you for sharing your experience!
After just 3 days, it’s still very early so it’s completely normal not to see noticeable results yet. Most customers begin to see visible improvements after 2–4 weeks of consistent use, especially when applied twice daily as directed.
You’re on the right track, and we’re hopeful you’ll start to see the changes you’re looking for soon.
Please keep us posted and we’d love to hear how it goes!
I love the product
I love the product. It works just as she says it's an awesome product. I've never seen anything like it. If you're going to buy anything, buy Miami MD. It's great product
April 15, 2026
Reply from MiamiMD
Hi Cynthia,
Thank you so much for your amazing feedback!
We’re thrilled to hear that you’re loving the product and that it’s working just as promised. That means the world to us!
Your support truly means a lot, and we’re so happy to have you as part of the Miami MD family!
You can’t beat immediate results!
April 22, 2026
Reply from MiamiMD
Hi Lydia,
Thank you for your feedback!
We’re thrilled to hear you’re seeing immediate results. That’s exactly what we love to hear!
We truly appreciate taking your time to share your experience!
Reply from MiamiMD
Hi Alice,
Thank you for your feedback!
We’re glad to hear you found our team responsive. That’s exactly the experience we strive to provide.
We truly appreciate your support, and we’re always here whenever you need assistance!
Keeps in touch and gives instructions…
Keeps in touch and gives instructions on how to use.
April 20, 2026
Reply from MiamiMD
Hi Linda,
Thank you so much for your feedback!
We’re glad to hear you’ve found our communication helpful and the instructions easy to follow. That’s exactly what we aim for!
We truly appreciate your kind words, and we’re always here to help!
Product gave me small red bumps
Product gave me small red bumps, where I placed the cream?
April 15, 2026
Reply from MiamiMD
Hi Kathy,
Thank you for letting us know, and we’re sorry to hear about your experience.
The small red bumps you’re describing may indicate a skin sensitivity or reaction to one or more ingredients. We recommend that you stop using the product for now and allow your skin time to recover.
We’d also appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.
We value your feedback and will continue working to improve our products and customer experience.
Unexpectedly effective
I started using the neck/face cream 2 weeks ago and I already see a significant difference in my skin overall. My face is losing those "marionette lines" and my skin looks so healthy and hydrated. That crepe paper look on the skin of my neck is 90% gone!!
I had an issue with the first bottle of the eye serum and Paul in Customer Support worked with me and resolved the issue immediately.
I think I've finally found a skin care product that does what it says!
April 22, 2026
Reply from MiamiMD
Hi Karen,
Thank you so much for your amazing feedback!
We’re thrilled to hear you’re already seeing such significant improvements after just two weeks. It’s especially great to know your skin looks healthier, more hydrated, and that you’re noticing a visible difference in those areas.
We’re also glad Paul was able to assist you quickly and resolve the issue with your eye serum.
Your kind words truly mean a lot to us, and we’re so happy you’ve found something that’s working well for you!
I am not sure how it is working since I…
I am not sure how it is working since I use other products with it
April 21, 2026
Reply from MiamiMD
Hi Merri,
Thank you for your feedback and that’s a very fair point.
When using multiple products at the same time, it can be difficult to tell which one is contributing most to the results. If you’d like to better evaluate how our product is working for you, you might consider using it on its own for a short period or applying it consistently to a specific area so you can compare more clearly.
Thank you for sharing your feedback!
So Far Im Loving it Got One For My Best…
So Far Im Loving it Got One For My Best Friend shes Loving it to
April 21, 2026
Reply from MiamiMD
Hi Susan,
Thank you so much and we love hearing this!
It’s wonderful that you’re enjoying the product, and even better that your best friend is loving it too. That really means a lot to us!
We truly appreciate your support!
Excellent customer service
Excellent customer service. Solved problem immediately. Thank you .
April 22, 2026
Reply from MiamiMD
Hi Doris,
Thank you so much for your kind feedback!
We’re really glad we were able to resolve your issue quickly and that you had a positive experience with our customer service team.
We truly appreciate your support, and we’re always here if you need anything in the future!
I barely at one week hadn’t been home…
I barely at one week hadn’t been home but still haven’t got results yet I’ll let you know.Thank you
April 14, 2026
Reply from MiamiMD
Hi Pat,
Thank you for the update!
It’s still very early, so that’s completely understandable. Results can take a bit of time, especially with consistent use.
We can't wait to hear about your results!
My sincere appreciation…
Having gone through several medical issues for the first four months of this year, I had to close or pause purchases from various mail order companies. The staff at MiamiMD was helpful, patient, and understanding and helped me greatly. Thanks to them during my healing days.
April 20, 2026
Reply from MiamiMD
Hi Sharleen,
Thank you so much for sharing this with us.
We’re truly sorry to hear you’ve been going through medical challenges, and we sincerely hope you’re continuing to recover well. It means a great deal to us that our team was able to support you during that time.
Your kind words is really appreciated. Wishing you continued healing and all the very best!
I have been using MiamiMd products for…
I have been using MiamiMd products for a long time and love them.
I had a question about the order of use of my two creams on my face and Erika was super helpful and gave me a detailed explanation of how to use the creams together ! She responded quickly and with details. I love my Miami md products and their customer service !!
April 21, 2026
Reply from MiamiMD
Hi Erica,
Thank you so much for your kind and thoughtful feedback!
We’re thrilled to hear that you’ve been enjoying your MiamiMD products and that Erika was able to assist you with such detailed guidance.
Your support truly means a lot to us, and we’re so glad both our products and customer service have met your expectations!
Gabriel was very helpful when placing…
Gabriel was very helpful when placing my order. I had tried several times to order online but system kept stopping at my providence. It didn't give me the choice of selecting USA. The system would select Canada? Support tried to help to no avail
He understood and got my order placed and understood how frustrating it was for me. He was patient and kind. Great representative for the company
April 21, 2026
Reply from MiamiMD
Hi Helen,
Thank you so much for sharing your experience!
We’re sorry to hear about the trouble you had with the online system but we’re very glad Gabriel was able to step in and get everything sorted for you. It’s wonderful to hear how patient, kind, and understanding he was throughout the process.
Thank you again for your kind words and feedback!
MiamiMD has delivered on everything it…
MiamiMD has delivered on everything it promises, based on my experience so far. The Advanced Crepe Fix noticeably improved the appearance of crepey skin on my arms almost immediately, and the lip plumper also provides instant results.
I’ve just started using the Total Beauty Matrix and the Age-Defying Cream, but given the results I’ve already seen, I feel confident continuing to try additional products from this brand.
I’ve also had a great experience with their customer service, which has been responsive and helpful. Overall, I’m very impressed with both the results and the company.
April 21, 2026
Unprompted review
Reply from MiamiMD
Hi Molly,
Thank you so much for your detailed and thoughtful feedback!
We’re thrilled to hear that you’ve seen such noticeable improvements with the Advanced Crepe Fix and are enjoying the instant results from the lip plumper. It’s also great that you’ve started incorporating the Total Beauty Matrix and Age-Defying Cream into your routine. Consistency is key, and we’re excited for you to continue seeing results over time.
We truly appreciate your kind words about our customer service as well. Thank you again for your support and for sharing your journey with us!
Misrepresentation of sale sent to my…
Misrepresentation of sale sent to my iPhone via text. What was supposed to be a $36 order, turned into a $330 order.
April 17, 2026
Reply from MiamiMD
Hi Priscilla,
We’re very sorry to hear about your experience, and we understand how concerning that must have been.
We’d like to take a closer look at your order to understand exactly what happened during checkout. Please feel free to reach out to our customer care team at support@miamimd.co for further assistance.
Thank you for bringing this to our attention and we’re here to make this right for you.
Reply from MiamiMD
Hi Nancie,
Thank you for your feedback and we’re sorry for the confusion and concern this has caused.
Our records show that this matter has already been resolved through your recent call with our phone support team, and your request for cancellation has been completed.
We appreciate the opportunity to make things right.
I love the face wash
I love the face wash. It is easy and seems to really clean my skin. There is very little lather. As for the firm and lifting cream cream, it is light and non greasy. Possibly too light for many people who often think more greasy is better. I love this and it is a keeper for me. The customer service is first rate.
April 21, 2026
Reply from MiamiMD
Hi Janette,
Thank you so much for your thoughtful feedback!
We’re delighted to hear that you’re enjoying the face wash and that it leaves your skin feeling clean and refreshed. It’s also great to know the Lift & Firm Cream works well for you and that you appreciate its lightweight, non-greasy feel.
We’re glad our products are perfect fit for your routine. Your kind words about our customer service truly mean a lot to us as well!
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