Mia's Accessories Reviews 

57
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Quick delivery, good range of products at a very good price. One item was missing from order and was dispatched immediately without any fuss. Would definitely recommend.

Rated 5 out of 5 stars

I tell you girl if you ever started using bendy headbands you will just love them. For what ever reason men like them on you also. Yes, men. Why I have men say love that bow in your hair. I wish m... See more

Rated 5 out of 5 stars

Absolutely fabulous service, only took a couple of days from order to delivery. Cheap in price but not quality. Will deffo use again.

Company replied

Rated 5 out of 5 stars

I was looking for a certain toy for my nephew and Mia's Accessories was selling it for a very good price. I ordered it and received it promptly. I haven't given it to him yet but happy with the transa... See more

Company details

  1. Fashion Accessories Store

Information provided by various external sources

Hair and Fashion Accessories Retailer from Chester, UK


Contact info

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(57)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

I was impressed with the choices of…

I was impressed with the choices of hair accessories you had and most impressed with the fast delivery, I would not hesitate to use you again .

February 20, 2018
Unprompted review
Mia's Accessories logo

Reply from Mia's Accessories

Thank you Mary for taking the time to leave your very kind review, much appreciated thanks from all the team.

Rated 1 out of 5 stars

Received ripped scarf and no returns …

Received ripped scarf and no returns label.

February 11, 2018
Unprompted review
Mia's Accessories logo

Reply from Mia's Accessories

11th of Feb 2018
Hi Karen,

I am very sorry we do not send returns labels with orders as standard. We are a small family business and our returns are very minimal so we do not have a returns label service. We are however happy to receive returns and solve any problems that are brought directly to our attention, and of course we can pay for return postage where the fault is ours. The best way to contact us is through the contact form on our website, or via the other contact details provided on the invoice. We have emailed you from our website and hope to improve your experience from a 1 star to a 5 star review - just let us know what we can do to fix this for you.

Many thanks,
Ian

8th of March 2018
Hi Karen,

We are glad to hear you are happy with the replacement scarf in the new colour.
If there is anything else we can do for you to improve this rating please do not hesitate to get in touch

Kind regards,
Ian

24th of March

Thank you for this review Karen, we are now applying for a Returns Service Licence and will soon be offering a free returns service and sending out returns labels with our orders. Thank you for the suggestion.

Kind regards,
Ian

Rated 2 out of 5 stars

Quick Delivery Poor quality product.

I was impressed by the quickness of the delivery, but the quality of the product was so poor, I could not wear it :0(.

September 24, 2012
Unprompted review
Mia's Accessories logo

Reply from Mia's Accessories

Dear Ms Bell,

I am very sorry to hear this, I wish you had contacted us on receipt for a return and full refund, I hope your emails did not get lost. Sorry it is a few months later but we didn't realise you had a problem, is there anything we can do now to improve your experience from a 2 to a 5? We usually inspect carefully before packaging, was the product faulty in some way?
Please help us to help you, we want all our customers to have a positive experience and we hope you will be able to edit you review to show we helped.

Kind regards,
Ian @ Mia's Accessories

Dear Ms Bell,

Many thanks. We have now received your return.
However because it is so long after the original order Paypal would not allow us to issue a refund; for now I have added a voucher to your account for the full amount including shipping (valid for 1 year). If you don't think you will be back to use the voucher in that time please let us know and we will arrange another way to issue a refund.

Kind regards,
Ian

Rated 5 out of 5 stars

Bendy Headbands are the best and you have the best price.

I tell you girl if you ever started using bendy headbands you will just love them. For what ever reason men like them on you also. Yes, men. Why I have men say love that bow in your hair. I wish more women would wear them! That was awesome coming from a man. I want so solid colors also. Please get some solid colors.
Excellent service.

September 22, 2012
Unprompted review
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