Purchased this ThinkPad X390 for use as a standalone notebook to run a single dedicated app that I wanted to use without interruption from other apps and provide a secure environment for its use. Ar... See more
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About Micro Dream Limited
Written by the company
Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.
Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.
With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.
Why is being a Microsoft Authorised Refurbisher (MAR) important?
Written by the company

- Professionally Refurbished Computers
- We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
- Genuine Software
- As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
- Peace Of Mind With Great Quality & Value
- After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
- Free Delivery
- Free UK Delivery on all orders.
- 30 Day Money Back Guarantee
- All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.
Contact info
12 Brixham Enterprise Estate, TQ5 9DF, Brixham, United Kingdom
- https://microdream.co.uk/helpdesk/
- www.microdream.co.uk
Asks customers to review
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Replied to 46% of negative reviews
Typically replies within 1 month
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What you described does happen most of…
What you described does happen most of the time. However, the main issue is with your shipping company here in Malawi. In many cases, once the item arrives, it takes over a week to be delivered, even after the taxes have already been paid unlike DHL is fast to deliver.
Additionally, responses to emails from your side tend to take a long time, which further delays the process.
Good information and quick delivery
Good information and quick delivery, good price range also
Excellent product and service
Ordered and delivered within two days. The laptop is in as new condition and is an absolute bargain given the price. First class all round!
Fantastic service
Fantastic service. The laptop was clean, fast, and exactly as described. Delivery was quick and the whole process felt easy and reliable. I’d definitely recommend them to others.
Really pleased with the laptop for my…
Really pleased with the laptop for my son. Made what could have been an expensive experience affordable and easy
Product was as described and in very…
Product was as described and in very good order. I was'nt aware that a PIN was required by the delivery driver so initial delivery refused. 2 days later delivered again PIN submitted, all good.
Easy and fast service
Great product and saved me lots of money!
Super prompt delivery of my refurbished Lenovo thinkpad - well packaged and easy to order. Arrived as described and looks brand new! Absolutely delighted with it.
Delivered on time
Delivered on time, very pleased with computer, competitive price and looks brand new.
From order to delivery excellent service
Product was delivered promptly
Product was delivered promptly, in good condition and exactly as described.
Peter in Manchester
Bad charge u to check if the laptop u…
Bad charge u to check if the laptop u bought has broke £70 to check
What made my experience great?
What made my experience great?
Well, everything.
From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from the customer services helpline, who answered my query the same day. The literature requiring set up was brilliant. To set up was a breeze.
A great windows 11 computer with three years warranty at a fabulous price. An all round fantastic company!
Great experience
Great experience! Easy website to navigate and payment process was quick and efficient. On receipt of laptop was really happy with the condition and the fresh install of windows allowing me to setup as I required. All instructions were clear and a few labels attached as reminders. Would I use Microdream again? Absolutely! Thank you for a great experience.
Quality goods delivered on time.
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