Micro Dream Limited Reviews 6,796

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 335 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality of the products, which often arrive looking brand new despite being refurbished. Customers consistently highlight the competitive pricing and the overall value for money, making it a cost-effective choice for various needs. The delivery service is also frequently commended for being prompt, fast, and well-packaged, ensuring items arrive safely and on time. The overall service, from ordering to setup, is described as easy and efficient, leading to high satisfaction and repeat purchases. However, some reviewers were not happy with issues related to product functionality, such as batteries failing prematurely or screens having unmentioned pressure marks. A few other people also felt that customer service was unresponsive when returns were necessary, leading to frustration.

What people talk about most

Product

Customers consistently note positive experiences with product, often describing items as exactly as... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the promptness and speed of... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with products... See more

Service

People report positive experiences with service, often highlighting excellent service, great prices, and easy... See more

Price

Users describe positive interactions with price, with many reviewers finding the products to be an absolute... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased this ThinkPad X390 for use as a standalone notebook to run a single dedicated app that I wanted to use without interruption from other apps and provide a secure environment for its use. Ar... See more

Rated 5 out of 5 stars

The Lenovo 390x I bought for myself was so good I bought this second one for my wife. Using them basically as juke boxes plus with a couple of edifier powered shelf speakers thro' a dac. Proving more... See more

Rated 5 out of 5 stars

What made my experience great? Well, everything. From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from th... See more

Rated 5 out of 5 stars

Early days yet but the product was easy to set up, the features are all as advertised and the condition is nearly as new, so the price paid was very competitive and justified. The purchasing procedu... See more


Company details

  1. Computer Store
  2. Software Company

About Micro Dream Limited

Written by the company

At MicroDream, we specialize in providing high-quality refurbished laptops and desktop computers at affordable prices.

Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.

Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.

With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.

Why is being a Microsoft Authorised Refurbisher (MAR) important?

Written by the company

Professionally Refurbished Computers
We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
Genuine Software
As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
Peace Of Mind With Great Quality & Value
After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
Free Delivery
Free UK Delivery on all orders.
30 Day Money Back Guarantee
All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Micro Dream Ltd purchase

I required a cheap but good everyday lightweight laptop for browsing, emails watching YouTube, etc. I find my own business laptop cumbersome. I chose a refurbished Microsoft Surface Laptop 3 from Micro Dream Ltd. It arrived promptly and it is everything I wanted and expected. I will certainly return later in the year for a small refurbished laptop for my wife.

March 2, 2026
Rated 5 out of 5 stars

Bought a Lenovo ThinkPad

Bought a Lenovo ThinkPad
Its not the fastest to do work with but, a strong robust laptop with a price that will suit your pocket if your only useing it now and then.

February 24, 2026
Rated 5 out of 5 stars

Highly recommended

I've bought a PC and a laptop from Microdream, and both appeared to be as good as new. they came with detailed technical reports on the various tests they undertook. Impressive. Delivery was easy and communication was good.

February 11, 2026
Rated 5 out of 5 stars

Brilliant service.

Brilliant service.

Top quality machine, you wouldn't be able to tell its been refurbished!!

Excellent service!!

February 18, 2026
Rated 5 out of 5 stars

Excellent service.

I am very pleased with my "new" Lenovo ThinkPad.
There is no scratch, no dent.
Can't complain.
I will use this company again to get a table PC.
Thanks chaps.
Kind regards Attila

February 6, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look