Micro Dream Limited Reviews 6,796

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 342 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the quality and condition of the products, often noting that items appear brand new despite being refurbished. Many highlight the excellent value for money, finding the prices very competitive. The delivery service is frequently praised for its speed and efficiency, with products arriving well-packaged and on time. People also appreciate the overall service, describing it as professional and helpful. However, some customers also noted issues with product returns, describing the process as unresponsive. A few people experienced problems with product functionality, such as batteries failing prematurely or items having unmentioned cosmetic defects like pressure marks on screens.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the excellent quality and condition of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speedy and prompt delivery,... See more

Quality

Users describe positive interactions with quality. Many customers report that items are exactly as described,... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent service, highlighting aspects like... See more

Price

Reviewers mention positive feedback about price. Many customers found the prices to be great, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased this ThinkPad X390 for use as a standalone notebook to run a single dedicated app that I wanted to use without interruption from other apps and provide a secure environment for its use. Ar... See more

Rated 5 out of 5 stars

The Lenovo 390x I bought for myself was so good I bought this second one for my wife. Using them basically as juke boxes plus with a couple of edifier powered shelf speakers thro' a dac. Proving more... See more

Rated 5 out of 5 stars

What made my experience great? Well, everything. From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from th... See more

Rated 5 out of 5 stars

I required a cheap but good everyday lightweight laptop for browsing, emails watching YouTube, etc. I find my own business laptop cumbersome. I chose a refurbished Microsoft Surface Laptop 3 from Micr... See more


Company details

  1. Computer Store
  2. Software Company

About Micro Dream Limited

Written by the company

At MicroDream, we specialize in providing high-quality refurbished laptops and desktop computers at affordable prices.

Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.

Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.

With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.

Why is being a Microsoft Authorised Refurbisher (MAR) important?

Written by the company

Professionally Refurbished Computers
We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
Genuine Software
As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
Peace Of Mind With Great Quality & Value
After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
Free Delivery
Free UK Delivery on all orders.
30 Day Money Back Guarantee
All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb company with superb products …

I selected some add ons and modifications to my order. Microdream got this spot on. Many firms would forget these small but important details. The laptop came in an almost new condition. Frankly not easy to know that it's not new. Great firm!

February 3, 2026
Rated 5 out of 5 stars

Refurbished Laptop

This is my second order of a Lenovo laptop from Microdream. I have had one over a year and one was purchased as a gift a couple of months ago. Both are in great working order, and arrived when expected. They are both refurbished but are the quality I expected. I trust Microdream to deliver what they advertise.

December 11, 2025
Rated 5 out of 5 stars

Try Micro-Dream first!

Two other suppliers provided reconditioned computers that failed on start-up (faulty batteries / charging). So I tried Micro-Dream after buying a perfect reconditioned unit from them several years ago.
The better quality of the reconditioning was evident even before start-up; and it has now behaved impeccably for several days.
I will go to Micro-Dream first next time.

February 5, 2026
Rated 5 out of 5 stars

I purchased my laptop due to being made…

I purchased my laptop due to being made redundant at work and wanted a consistent computer experience of what I was used to using.
Microdream provided a great laptop within 24 hours and it been fantastic
Well done, highly recommended
Price was great, Service great and set-up easy

February 4, 2026
Rated 2 out of 5 stars

Mirco Dream invited me to leave a…

Micro Dream invited me to leave a review, as I bought a refurbished laptop from them in summer 2025. Sadly, there were issues with setting up the laptop (this may also be a Microsoft issue, which I would not fully account to Micro Dream) and, crucially, the network driver repeatedly stopped working. I can only use this laptop now with an external driver which is annoying, having a USB sticking out of it 24/7. I also found the product fairly scuffed, you might think it's acceptable for a refurb but for the price I was expecting better. If it was a possibility, then I would have returned the product for repairs or a refund, but I really needed the laptop & had not alternative. Overall I would admit that I probably would not buy from this company again, sorry.

July 1, 2025
Rated 4 out of 5 stars

Product delivered promptly

Product delivered promptly, there was a problem with it,but after an exchange of mails it was returned and a refund issued. Process was a little bit frustrating at times but a good result at end, professionally arrived at .

January 16, 2026

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