Micro Dream Limited Reviews 6,796

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 342 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the quality and condition of the products, often noting that items appear brand new despite being refurbished. Many highlight the excellent value for money, finding the prices very competitive. The delivery service is frequently praised for its speed and efficiency, with products arriving well-packaged and on time. People also appreciate the overall service, describing it as professional and helpful. However, some customers also noted issues with product returns, describing the process as unresponsive. A few people experienced problems with product functionality, such as batteries failing prematurely or items having unmentioned cosmetic defects like pressure marks on screens.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the excellent quality and condition of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speedy and prompt delivery,... See more

Quality

Users describe positive interactions with quality. Many customers report that items are exactly as described,... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent service, highlighting aspects like... See more

Price

Reviewers mention positive feedback about price. Many customers found the prices to be great, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased this ThinkPad X390 for use as a standalone notebook to run a single dedicated app that I wanted to use without interruption from other apps and provide a secure environment for its use. Ar... See more

Rated 5 out of 5 stars

The Lenovo 390x I bought for myself was so good I bought this second one for my wife. Using them basically as juke boxes plus with a couple of edifier powered shelf speakers thro' a dac. Proving more... See more

Rated 5 out of 5 stars

What made my experience great? Well, everything. From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from th... See more

Rated 5 out of 5 stars

I required a cheap but good everyday lightweight laptop for browsing, emails watching YouTube, etc. I find my own business laptop cumbersome. I chose a refurbished Microsoft Surface Laptop 3 from Micr... See more


Company details

  1. Computer Store
  2. Software Company

About Micro Dream Limited

Written by the company

At MicroDream, we specialize in providing high-quality refurbished laptops and desktop computers at affordable prices.

Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.

Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.

With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.

Why is being a Microsoft Authorised Refurbisher (MAR) important?

Written by the company

Professionally Refurbished Computers
We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
Genuine Software
As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
Peace Of Mind With Great Quality & Value
After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
Free Delivery
Free UK Delivery on all orders.
30 Day Money Back Guarantee
All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my laptop

Love my laptop! It arrived wrapped up and brand spanking new. A much more sustainable and cost effective way to buy a new laptop. I won't be buying from anywhere else again :)

January 26, 2026
Rated 5 out of 5 stars

Great Service and Delivery

Good supplier information. Great price and so far the lap top has worked wonderfully.
Very happ with our purchase and very comfortable buying from this company again.

January 23, 2026
Rated 3 out of 5 stars

They had some shipping issues

They had some shipping issues and I have seen negative reviews which had similar issues with this company. I had to ring the courier service tk find out why my parcel has not arrived just to find out microdream hasn't sent it to the courier yet.i canceled my order as I needed the item within the week

January 23, 2026
Rated 1 out of 5 stars

Still not received my parcel

Still not received my parcel, DPD failed twice, I then paid for delivery to find out they took my money, but the item was sent back. Unable to contact Micro Dream Ltd. Lost money and laptop.

It has taken you 3 months to respond toy messages.

January 15, 2026
Micro Dream Limited logo

Reply from Micro Dream Limited

DPD attempted delivery twice, but the parcel could not be delivered as no one was available to receive it. Tracking also shows the delivery was rearranged for 21 January 2026, but the parcel was still missed and was then returned to us.

Once the parcel arrived back with MicroDream, a refund was processed.

Rated 4 out of 5 stars

Good experience

PC came alot earlier than I expected, which was a welcome surprise.

My only issue is that the pc did not come with built in WiFi & Bluetooth. The WiFi adapter provided was a 2.4ghz WiFi adapter, which was really poor, I had to go buy a 5ghz one myself.

This was probably advertised before I bought it but I just think when your spending that amount of money it should come fully ready - apart from that buzzing with the pc and the experience. Would order with micro dream again.

January 15, 2026
Rated 5 out of 5 stars

Laptop didn’t disappoint

Needed a replacement laptop but didn’t want to spend a lot £’s.. I found Microdream during a google search and after reading reviews decided to order a refurbished HP laptop. Delivery was about 7 days. The condition was like new. I paid £162 and was very surprised and happy with the laptop I received. Absolutely no appearance of being used. Easy to set up and I would definitely use this company again and recommend it to others who need a laptop.

January 15, 2026
Rated 4 out of 5 stars

Refurb laptop

Laptop quality and condition was almost perfect, although anti slip pads on the underside were broken.
Delivery was suppose to be next day, but took a week to arrive.
Other than that - very happy.

January 5, 2026
Rated 5 out of 5 stars

Great!

The website was great, the service was great, the delivery was great and the product was like new.

January 9, 2026
Rated 5 out of 5 stars

First time of using this company

First time of using this company. Purchased a replacement CMOS battery for my laptop and very please with the product and delivery service. Very professional even for a low cost purchase. Would definitely use them again for laptop parts and or Refurbished laptops

January 7, 2026
Rated 3 out of 5 stars

Usage

Usage
Delivery of the item was on time, and the laptop was in good shape in general, except that it's been less than a week since I purchased it, and it's quite slow for me for the spec I got. I am considering returning it.

January 2, 2026

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