Purchased this ThinkPad X390 for use as a standalone notebook to run a single dedicated app that I wanted to use without interruption from other apps and provide a secure environment for its use. Ar... See more
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About Micro Dream Limited
Written by the company
Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.
Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.
With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.
Why is being a Microsoft Authorised Refurbisher (MAR) important?
Written by the company

- Professionally Refurbished Computers
- We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
- Genuine Software
- As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
- Peace Of Mind With Great Quality & Value
- After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
- Free Delivery
- Free UK Delivery on all orders.
- 30 Day Money Back Guarantee
- All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.
Contact info
12 Brixham Enterprise Estate, TQ5 9DF, Brixham, United Kingdom
- https://microdream.co.uk/helpdesk/
- www.microdream.co.uk
Asks customers to review
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Replied to 46% of negative reviews
Typically replies within 1 month
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I’ve never used the company before but…
I’ve never used the company before but so far all good, item as described
Delivery good and on time. Very pleased with the service I have received so far.
First class
Do not use will send items which will…
Do not use will send out old laptops etc which will only less then 6 months and then claim that the part no matter what part is not covered by warranty which surprise surprise. They will rip you off and refuse any refund for an item which is unfit for purpose.
Great service
Great service; rapid delivery within the timeframe, and the laptop was reasonably priced(considering the current computing market). Bought as a birthday present for my son. It meets all the current requirements my son needs for doing his schoolwork and for the computer games he's interested in at the moment. He's very pleased with it and was using it straight away. This is not the first time I have shopped at Micro Dream - they are very reliable, very robust devices - and my family are still using devices that we have purchased from them in the past.
Arrived in good time well packaged
Arrived as stated in good time. Product was new as advertised. Would use again. Thank you
second time I purchase from them
second time I purchase from them, and again their service is speedy and the product excellent
They do what they say
They do what they say. Product as described, delivered when they say. Product quality is excellent.
The la top installation.
The item was delivered on time and it was undamaged. The laptop was in very good condition. The startup worked as directed. I have successfully installed Ubuntu on this machine today.
The Lenovo 390x
The Lenovo 390x I bought for myself was so good I bought this second one for my wife. Using them basically as juke boxes plus with a couple of edifier powered shelf speakers thro' a dac. Proving more than adequate entertainment centres for the average sized room and more flexible (and cheaper) than dedicated hi fi!
Good quality products at very good…
Good quality products at very good prices, used this company many times always pleased with the outcome
Everything as promised
The phone was in 'GOOD' condition as stated and arrived the next working day as promised.
I’ll need more experience with my new…
I’ll need more experience with my new device
Get new memory card
So far I’m very happy
The advert for my phone was clear…
The advert for my phone was clear helpful and easy to follow .
Ordering and , payment was simple. Delivery was fast, on time and well packed.
Overall excellent
Disappointing
Disappointing. Although delivery was relatively quick and the product worked initially, within 4 weeks the light went from behind the screen.
The laptop was bought for my dyslexic son as we had been advised he would manage better at school. Transported and kept in an armoured laptop case ( because it was for school) he was delighted to have his own laptop.
Contacted the company to see if they could repair under the warranty. A large list of exclusions came back and a request for about 10 photographs. All done surprise surprise it doesn’t meet the the criteria and they claimed the laptop had new damage . It hadn’t been damaged while we had it.
Customer service emailed a photograph of a thinkpad saying it was ours and wasn’t damaged before.
To be fair this could be any laptop they have going through their workshop.
Needless to say, my tech team at work have sorted the laptop in under an hour and didn’t charge £50 an hour and transport costs for a £150 reconditioned pad. I guess you get the product and the service you pay for.
satisfied customer
i am very happy with the laptop that i have purchased from microdream. it was delivered in good time and is perfect for my requirements.
Great company to deal with
Great company to deal with, very smooth transaction on a very easy to navigate site, excellent product, excellent delivery, al in all 100% pleased
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