Midshires Electrical Reviews 926

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

You can get all electric items over there. They are very good and well trained staff. Support and solutions are the best part of their organization

Rated 4 out of 5 stars

Ordered a ceiling fan back in February, arrived all ok and installed in March. Didn't need to use it much until the hot weather arrived and unfortunately it developed a fault with the speed control. I... See more

Company replied

Rated 5 out of 5 stars

FIVE STARS There were some strange reviews about delivery when I researched this company ....... DON'T Worry delivery was vary quick.although the five light fittings were not in stock, they cam... See more

Rated 5 out of 5 stars

When I started searching online for some LED lights I came across Mid Shires Electrical. It was their chat function that enabled my swift buying decision. Every question answered there and then. Would... See more

Company details

  1. Electrical Equipment Supplier

Information provided by various external sources

Midshires is an independant electrical wholesaler providing high quality goods to customers all over the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

926 reviews

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Rated 3 out of 5 stars

it took three week for it to come what…

it took three week for it to come what I had ordered and that we only because I phoned on the second week to ask where it was and it hadn’t been sent and when you did send it it was not what I ordered so you tell me how can you make that better apart from checking and doublechecking what people have ordered expression seems you have took the money off then you should be making sure you have sent the item out instead of counting the money

October 24, 2018
Unprompted review
Rated 5 out of 5 stars

I needed a part quickly

I needed a part quickly, my electrician changed the plan with little notice. Midshires did a great job to quickly process my order and it arrived in time for the electricians changed schedule.
Thank you for a great service.

October 23, 2018
Unprompted review
Rated 1 out of 5 stars

Not Impressed!

I found their website to be totally useless! invest and have a good website you are loosing money! Purchased 17 x lights they said were in stock but didn't have in stock and then could not even source from the supplier, no catalogue, slow staff made me wait 20minutes to say they did not have any or low stock on required lights! I have tried out a few times really slow, waste of time! Staff not knowledgeable on products also took over 7 working days to refund me on a cancelled order.

October 22, 2018
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

HI ATL Electrical Services,

I'm Jamie from the eCommerce Department. I would be really keen to jump on the phone with you to learn exactly what frustrated you with our website. We will redesigning the website in 2019 and it's useful customer feedback like this which will drive the usability.

Please can you get in touch directly via email - ji@midselec.co.uk or telephone (01604774011) and I will be happy to discuss.

Kind regards
Jamie

Rated 5 out of 5 stars

Good, honest and value for money.

We were sent the wrong shade but it fitted so we thought oh well... the company however picked up on the mistake and offered to put it right. We liked that, very much. So, yes, highly recommended and we would use them again.

October 21, 2018
Unprompted review
Rated 3 out of 5 stars

Received my order

October 16, 2018
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Hi Bradley, thanks for leaving a review. I'm part of the Midshires eCommerce team and am looking to collect feedback to improve our service online. I noticed you gave a 3 star review and would like to understand any problems you faced in the order. I would greatly appreciate you getting in touch with my personal email on ji@midselec.co.uk.

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