Midshires Electrical Reviews 926

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

You can get all electric items over there. They are very good and well trained staff. Support and solutions are the best part of their organization

Rated 4 out of 5 stars

Ordered a ceiling fan back in February, arrived all ok and installed in March. Didn't need to use it much until the hot weather arrived and unfortunately it developed a fault with the speed control. I... See more

Company replied

Rated 5 out of 5 stars

FIVE STARS There were some strange reviews about delivery when I researched this company ....... DON'T Worry delivery was vary quick.although the five light fittings were not in stock, they cam... See more

Rated 5 out of 5 stars

When I started searching online for some LED lights I came across Mid Shires Electrical. It was their chat function that enabled my swift buying decision. Every question answered there and then. Would... See more

Company details

  1. Electrical Equipment Supplier

Information provided by various external sources

Midshires is an independant electrical wholesaler providing high quality goods to customers all over the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

926 reviews

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Rated 5 out of 5 stars

Great service from Midshires

Great service from Midshires, first item was damaged but they were exceptional in reordering and sending out a replacement, will definitely use this company again.

November 10, 2018
Unprompted review
Rated 3 out of 5 stars

Part was OK but delivery very slow.

The part was correct but the slow delivery of an important part was a disappointment, the web site indicated "next day dispatch" but my part was not sent for two weeks despite paying for DPD Expresspak delivery. It defeats the object of an "online order" if you have to ring top check availability. I will be more careful next time to check delivery before parting with money.

November 8, 2018
Unprompted review
Rated 5 out of 5 stars

DFM Building LTD

Midshires electrical were easy to deal with and gave a great service and product. The delivery company how ever was a let down as they turned up a day late which isn’t good when trying to finish a job for a customer.

October 28, 2018
Unprompted review
Rated 1 out of 5 stars

Poor Delivery Service

Regrettably the delivery service was very poor -- not necessarily Midshires fault but the courier (Fedex) used by Poole lighting , the product supplier, took over a week to deliver the goods. This held up a contract considerably.
Being the third party Midshires had problems in chasing the progress of the delivery .

October 27, 2018
Unprompted review
Midshires Electrical logo

Reply from Midshires Electrical

Hi Andrew

Firstly, I apologise for your negative experience with our delivery service.

We take experiences like this very seriously and you should not be impacted like this.

Hopefully you can take assurance that I have looked into your reference order number and will be chasing this up with both the courier and supplier.

Please would you get in touch with me directly on ji@midselec.co.uk so we can discuss futher.

Kind regards

Jamie

Rated 5 out of 5 stars

Great service. Good product.

When I phoned to order my light fitting I asked several questions which were answered well. This factor gave me confidence to purchase the chandelier. It was delivered within a few days and was well packed.
It now takes pride of place in my kitchen diner.

October 25, 2018
Unprompted review

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