McCarthy Insurance Group Reviews 

370
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, exceptionally patient, and thoroughly knowledgeable when explaining complex policy details and insurance options to everyone. People deeply appreciate the prompt and efficient service, noting that all enquiries and policy renewals are handled smoothly without experiencing any unnecessary stress or confusion. Reviewers also heavily highlight competitive pricing, mentioning that the business consistently helps them find affordable packages and save money on their yearly premiums. Consumers truly value the wonderful personal touch and long-standing reliability provided by the dedicated team over many years of continuous business relationship.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional helpfulness,... See more

Service

Clients share positive opinions on service, consistently highlighting the efficient, courteous, and... See more

Customer service

Customers had positive experiences with customer_service, highlighting thorough answers and professional... See more

Response time

Consumers appreciate the fast and efficient response times from the support team. Reviewers highlight that... See more

Price

Reviewers highlight positive aspects of price, consistently reporting significant savings and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I rang McCarthy Insurance looking for a quote for health insurance .I spoke with Alan Clearly, he was SO helpful. Explained everything clearly, answered all my questions. I was with one Health Insurer... See more

Rated 5 out of 5 stars

Remarkably good service. Talking to Cian just now and had to do another review here afterwards.  We’ve got three cars and our house with these guys because they are really competitive on price,rea... See more

Rated 5 out of 5 stars

Just used yourselves for my daughter and my car. My husband has been using for a while now and we regret not doing this sooner. They are excellent and biggest bonus was they came up cheaper than all o... See more

Rated 5 out of 5 stars

I am using the McCarthy Insurance Group as my broker for many many years now, and while I have done my research on the car insurance market independently, I always refer back to their renewal offer, a... See more


Company details

  1. Insurance Broker

Written by the company

An Irish Insurance Broker You Can Put Your Trust In. Established in 1952, McCarthy Insurance Group is now one of the largest insurance brokers in Ireland. We represent over 100 Insurers and Managing General Insurance Agents throughout Europe and are proud to be a trusted partner and advisor for our clients’ insurance and assurance needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

370 reviews

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No recent history of asking for reviews

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4.9

All reviews

(370)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy customer!

Really good, really helpful, really efficient and knowledgeable. Great communication and nothing was a problem to Alan.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with health insurance policy

Working with Alan at MIG in Cork was super easy and informative. Helping me understand the options among many, many choices and quickly giving me a quote for a policy that fit my needs. It was a great experience and Alan continues to provide support as needed. We will be using MIG again.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Good cover at a fair price

Alan was very knowledgeable about the range of plans available. He took his time going through what was available to us.
He made the job of purchasing the product easy and efficient.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

I recently got my health insurance and…

I recently got my health insurance and dealing with Alan was fantastic. He was so patient with me as I don't know alot about it and offered me the best deal for me and my family. Hes so friendly to deal with and is very knowledgeable in his department. I would highly recommend him for health insurance

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Mccarthy’s Mitchelstown

I’ve been dealing with the Mitchelstown branch for years and I’ve found them so professional and easy to deal with. In particular, Margaret is so customer centric and helpful with me navigate renewing my policies. Couldn’t recommend highly enough.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Denise McSweeney in the Rathmore Office…

Denise McSweeney in the Rathmore Office is always a pleasure to deal with. She is helpful, very knowledgeable, professional and friendly. Always a great customer experience. I would highly recommend her to anybody looking to buy insurance.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing knowldege, support and professionalism

We needed to have something done and sorted very quickly. It was quite complicated, and we realised we were asking a lot of the company time wise. I was dealing with Norma Daly from the Skibbereen branch and she was so supportive, knowledgeable, helpful and accomodating, and as a result we got everything organised and in place so quickly as a result.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

best service

Very good service. Big thank you to Denise McSweeney in Rathmore office for her kindness and help with everything.



July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Holiday home insurance renewal

Renewed house insurance on my mother’s property that is now a de facto family holiday home. Deirdre was extremely efficient and courteous to deal with and quickly resolved a problem that could otherwise have become significant.
I greatly appreciated Deirdre’s professionalism and understanding of her product / customer needs. I would gladly recommend McCarthy Insurance for professional service and value.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Why I Chose to Stay with McCarthy Insurance Group

I have had the pleasure of dealing with Alan for some time now, both for our company healthcare scheme and, more recently, my family's healthcare needs. Throughout this period, Alan has consistently demonstrated professionalism, punctuality, and a genuine commitment to delivering excellent service.

Alan's approach is refreshing, he follows through on his promises, takes the time to thoroughly research queries, and is not deterred by unforeseen challenges. His manner is professional, his advice is clear and to the point, and importantly, he never resorts to the hard-sell tactics that some of their competitors use.

To be completely transparent, I initially intended to discontinue working with McCarthy Insurance Group simply because I did not see the need to use a broker instead of going direct. However, after asking Alan to explain why we should continue with his firm, he not only reassured me but genuinely changed my perspective. Alan listens carefully, addresses concerns sincerely, and when it is within his power, resolved issues efficiently, often exceeding expectations.

In short, Alan simply delivers. It is a genuine pleasure to know that should any challenges arise, he is there to help and stand by the client. His support and professionalism reflect extremely well on McCarthy Insurance Group. Well done and keep it up.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Professional Attentive and Responsive

As a family we go back to Gerry Lucey Insurances before it became part of MIG because of his ultimate commitment to making you feel you were the only customer he had. Over the years we have had excellent service on Car and Home Insurance from MIG staff since Gerry's retirement. We are now introducing our next generation for Insurance cover, Mortgage Assignments etc etc. I told Rachel Dennehy who has been handling our requirements of late that she epitomizes everything Gerry had to offer in terms of Professionalism, Attention to detail and responding diligently as promised

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Good communication

Good communication, fast response and resolution, pleasure to deal with Denise McSweeney @ MIG Rathmore office.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Renewed Car Insurance with MIG Fermoy

I recently renewed my car insurance through the MIG Fermoy branch and had a fantastic experience. They offered a better value alternative insurer and while on the phone with Fiona she helped reduce the cost even more! MIG Fermoy make the whole process of switching insurance really easy and a pleasure to deal with. I'd highly recommend them.

July 4, 2025
Rated 5 out of 5 stars

Rathmore MIG

I recently insured my car through the MIG Rathmore branch and had a fantastic experience. Denise looked after everything and made the whole process of switching insurance really easy. I'd highly recommend them.

June 30, 2025
Unprompted review

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