Mighty Ape Reviews 

I can easily find the items while shopping online and my recent big item was delivered the next day! i love this website ❤️

Communication, packaging and delivery were all excellent. Product was well priced and exceeded expectations.

The website is well laid out and easy to follow.
The checkout facility is easy to follow and use.
All in all ,an excellent shopping experience.

Super fast turnaround from ordering to delivery, thanks team

This company is fantastic to deal with—everything is straightforward and hassle-free. Their packaging is excellent, deliveries are fast, and their website makes shopping incredibly easy. A completely smooth experience from start to finish!

Misplaced our Polk sound bar remote… found one on mighty ape website exactly what I wanted… Reasonably priced… very reasonably priced… excellent all round Service

I found the service was great

Bought a calico themed cat wireless computer mouse. This calico is a genetic mutation as its clearly male lol. Stable, hardy, comfortable in the hand and cute. Mighty Ape had it here in 2 days even though I ordered it in the weekend and I am in a small rural town. Great service. Oh and it says AA battery not included - but one actually is included in the packet!

I have ordered books through them. They offer an efficient service.

I live in the UK and my grandchildren are in New Zealand. Mighty Ape offers a fantastic range of toys and gifts at great prices, making it easy and affordable to send presents without the high cost or risk of shipping from the UK. Their gift-wrapping service and speedy delivery make the whole process simple and reliable.
I’m a very happy customer — and my grandchildren are just as delighted!
With Christmas around the corner, I’ll definitely be shopping with Mighty Ape again and highly recommend them.

No issues with my first purchase off Mighty Ape.

2nd purchase, a nightmare, tracking my parcel. Ordered on the 4th October & it's the 14th & it is still sitting in the SFC warehouse in China!!!! Never again will I order off Mighty Ape, when they use and allow their third party suppliers to get away with misleading the public with false advertising and misleading information

Easy to find item i needed to buy, price great, delivery fast. Update on delivery progress by email great too

They're owned by Kogan now so no longer kiwi and have a default ticked checkbox to sign people up for $29 a quarter subscription, having this selected by default when you buy something is deeply unethical and easy to miss. Never buying from them again.

Ease of ordering, well packaged and quick delivery.

UPDATED (9/8/2025 after a few uses) The product itself has proven quite disappointing.

1/ Firstly, 3 seconds to put together? C'mon 🤣
While it's not exactly difficult, but 3 seconds? 🤣
(Especially the first time you put it together. Certain parts have to go around a certain way, but the little instruction sheet supplied doesn't mention that).

2/ Once put together I've found that it slides around on the stainless steel bench top basically every time you touch it (especially empty or in the early stages of placing items) as it is so light it really needs little non-slip legs or something grippy underneath.

3/ It doesn't hold 250mm square plates as the 300mm width dimensioned on the pic relates to the base. So basically only round plates.

4/ The pics on the website shows it holding glasses, but the vertical glass-supports on mine are slightly shorter than those in the pic and every glass I've tried just falls off. That could get expensive. So the glasses have to sit on the top rack where the big plates are shown in the pics, as they fall off the allocated hooks and fall over on the bottom rack. I do think that even with supports as long as those in the pics, only certain glasses - probably relatively short glasses with a very narrow diameter - would stay safely held.

5/The chopping board hook doesn't clip on where it's shown in the pic either. Fitted there it's hampered by the tray base. It has to go on the next bar up where it slides from side to side and doesn't really fit there well. Funnily enough, the little construction sheet supplied looks as if it is meant to hook on the upper rail, differing from the pics (unclear as on the back side of the unit).

6/Looking at the pic in retrospect it looks like it was designed for the days where everybody drank their daily tea from cups & saucers and those that use chopsticks to eat their meals. Yes, it holds chopsticks but drops my glasses onto the bench top. After using this I'd still rate the service and packaging at 5 stars, but the product is really only a 2.5 stars at best. It's actually as if I've got a slightly modified version of the unit on display in the pics.

told by one of your staff that i have placed no new orders, sent in proof of purchase along with reference numbers checked back and part of yesterdays order has been dispatched and shipped to palmerston north so why would i be told by staff that i had not placed any new orders, this stressed me out and made me throw a fit, i am however covered by pay pal i have sent in proof of my large purchases

Mighty Ape is always a go too and packaging and delivery on point.
Always impressed with them
Thank you

Delivery fees extortion if you are not a member so there is extortion and blackmail involved.

Mighty Ape has become an absolute landmine of dodgy 3rd party products. Many of these have minimal descriptions and are being sold ludicrously above RRP. It's only when you check the hidden warranties tab that you find out that Mighty Ape refutes any responsibility for these sales, and says that any returns or exchanges will have to be done through this mystery seller you've never heard of. Are they based in NZ? Do they even have customer service? Until you inevitably run into issues, you'll have no way of knowing.

I don't understand how Mighty Ape have become this absolute shell of its former self, but its become horrifyingly predatory. I had friends that wanted to buy me a present, and went looking for Arkham Horror LCG products. Turns out that the one they found ("Arkham Horror LCG Edge of the Earth - Game" listed for $236.62) is around double RRP. The only reason they avoided disaster by buying it is that the product is so poorly named (just called "game" instead of letting you know whether it was the Campaign or Investigator Expansion; two entirely different products) that they double checked with me before buying it.

I oredered a heating pad a week ago. I didn't get a confirmation email just an enormous amount of spam.

I tried to email them and they said they needed proof of payment which I sent and received no feedback on.

I tried to use the live chat and it just glitched continuously asking me to type in my name.

There is no one that actually wants to help. We received a partial order but the most important item was not delivered.

This has been a ridiculous experience.

I run a holiday park. We have been adding new cabins and I have been ordering the mattresses from mighty Ape. The quality has been good but the speed of packaging and delivering is exceptional.