MightyCall Reviews 175

thanks guys for excellent services, never had problems with you and your company. so good to know that there is someone that takes care of your well being!

Appreciate Ali proactively reaching out to offer us a new subscription deal that provided a cost saving opportunity for our company. Ali was professional and made the switch to a new subscription term easy. He also answered my questions very quickly.

Very affordable not "per agent" pricing. Easy to use UI and flexible flow configuration. We could provide phone service for teleworking employees very easily since the lockdown last year.

Answered all my questions and followed up on whether I had more questions.

Olga was absolutely amazing - She truly showed care and listened to me - I am a new user and she helped me understand the system and how to use it to the best way possible!!!!!!

Simply the best at what they do, no flawed services or lack of immediate support. If I could I would give them 10 stars

We have two account with MightyCall and satisfied with the service. Ali Mohamed a Sales agent and our accounts manager he always available to answer our questions and concerns. Also the support team is great support for our call centers. Thank you very much.

I appreciate being able to talk to a real person who offered me a solution that I didn't anticipate. Great service, thank you!

We have used three other business phone services. I found that most offered basic features, and did not have the capability to tailor for business size, model, and industry, or provide technology to fit modern "post-covid" needs. Our increase in remote team members, and growth of international clients caused us to search for a better solution. Actually, we found the best, Mighty Call. Nearly one year ago, an extraordinary account manager, Ali M., won me over with the most comprehensive demo, and has continued to deliver professional, timely, and trustworthy client support. Mighty Call has impressed my team and I with excellent service and many powerful features, namely: detailed reporting and tracking, and elaborate call flow. Yes, indeed, Mighty Call is the best!

Shawn Willis
Founder & CEO
5AM Global
Full-Service Marketing & Business Management Firm

I am giving Sam a rating of 5/5 stars. The issue happened on a Friday afternoon. I was not able to make a call because of microphone compatibility issue. After all efforts were exhausted, I was ready to give up. Sam suggested that it must be my ISP blocking my Mighty Call connection. I did not take it seriously because why would my ISP block it, right? After two days, I tried to reset my router so I was able to make phone calls again. The following day, Sam asked me if there are still any issues. I told him that he was right in saying that it was an ISP problem. I am giving him 5 stars for the full support and patience.

I had a great Demo session with Ali, mighty call is a useful tool for small business.

Overall we are very happy with MightyCall. The system is flexible and easy to use. The functionality is excellent. The only issue we have some times is with the Android mobile app. We have found that the calls are not always received by the mobile app and this only happens on some Android devices. So we have compensated by having it ring the app and mobile number at the same time so we do not miss any calls. Before we transitioned our phone system to MightyCall, we researched a lot of companies. Mighty call seemed like the best fit and we are please with the system.

Good service, quality-price speaking. Support is very good, someone is ready to pick the phone at any moment even on Sundays. It's not perfect but they seem to care to improve, although there are some minor bugs that have stayed even after reporting them. If you have a small to mid-size call center, this is the best option for you

Support was very responsive and proactive about resolving the issue! Thanks Lezz. :)

Tech knew what was wrong the first time. Issue resolved very quickly.

After much research and demos with similar services, I chose MightyCall. And I am SO GLAD I did! The onboarding experience was flawless and the sales and support team are incredibly helpful, knowledgeable, and willing to do what it takes to assist you. Many times going above and beyond. Most importantly the platform is easy to use and the call quality is great. I can't say enough great things!

MightyCall is a marvelous rising star in this industry. Their software is extremely cutting edge with functionality you couldn't hope to find with competitors like Ooma and Google voice. Their call quality is perfect and their device compatibility is better than competitors. Pricing is the best in the industry, there is no better price plan on the market if you are deploying a cloud PBX. The only thing I would say is lacking ever so slightly is call routing can sometimes hang up and cause in-bound calls to be lost. We have had the service for 4 months and this has only happend once or twice that we know of. Competitor services we tested had similar results but 10x the price tag. Honestly for a cloud based PBX system these quirks are well within expectations. I highly recommend MightyCall and I encourage them to keep their awesome pricing. We will be recommending and selling them to our customers in the future.

Jesse
CIO

The company provide great service, their customer support is good too. Thank you!

Mightycall has deleted all entries in my journal and doesnt notify me of new texts though they show up briefly in my notifications on my phone. I have to log into the web portal to read and reply to text messages from my clients and no longer have any record of calls or texts in the app. Mightycall has always been spotty on receiving incoming texts and calls, but in its current state it is no longer a viable option for my business.