Milberg London LLP Reviews 

1,395
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

A big thank you to Milberg they did call many times before im sure it was about 4 years ago. She said if you don’t claim money goes back to a circulation. So I made a note of it than I called you have... See more

Company replied

Rated 5 out of 5 stars

Milberg tracked me down even though I changed my email address and contact number many years later. The process took abit longer however they gave fantastic customer service and the staff were very... See more

Company replied

Rated 5 out of 5 stars

My husband filled in original form and felt he hadn't supplied enough information. So to be honest we'd forgotten about it. We were v pleasantly surprised when we recieved a payment. I did send an ema... See more

Company replied

Rated 5 out of 5 stars

Didn’t have to do anything apart from answer some questions over the phone & just when I was thinking I have not heard from Milberg I see the money deposited in my account . Couldn’t have timed it bet... See more

Company replied

Company details

  1. Law Firm
  2. Lawyer
  3. Legal Services

About Milberg London LLP

Written by the company

Milberg London LLP is a law firm instructed in some of the most significant multiparty cases ever to be heard before the courts in this jurisdiction.

We also have a strong private client practice and are genuinely conflict-free. Our team is well-placed to resolve complex, high value commercial disputes for clients.

We are a close team that love what we do. Using the legal system to try and unpick injustice motivates us all on a daily basis.

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Mercedes Pay Up
Vauxhall Pay Up
JLR You Owe Us
PlayStation You Owe Us

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Typically replies within 2 weeks

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4.5

All reviews

(1,395)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Communication was very poor

Communication was very poor. I had to chase many times and received inconsistent response

March 25, 2024
Unprompted review
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Reply from Milberg London LLP

Hi
Thank you for the review. We’re sorry to hear you had a bad experience with us. How we communicate and our processes to get money into clients’ pockets is something we are always trying to improve.
Milberg

Rated 5 out of 5 stars

Well first time in a long time a…

Well first time in a long time a company has done what it seid it would do without all the fuss what more can you ask for thankyou

September 20, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Gary
We appreciate this glowing feedback!

Rated 5 out of 5 stars

What a great company

What a great company. Very patient with me and extremely professional. I am extremely grateful for their help and would highly recommend them.

March 25, 2024
Unprompted review
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Reply from Milberg London LLP

Hi Linda
We also appreciate your patience with us throughout this claim. Thank you for taking the time to leave a positive review!

Rated 5 out of 5 stars

Took the information for my claim

Took the information for my claim, sent updates when available, won my claim after being patient.

March 25, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Derrick
Many thanks for being patient with us!

Rated 5 out of 5 stars

Pleased i chose Milberg

Seemless and informative through the whole process

March 25, 2024
Unprompted review
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Reply from Milberg London LLP

Hi Stephen
We appreciate your positive feedback and acknowledgement of our frequent updates!

Rated 1 out of 5 stars

I was very disappointed in the amount…

I was very disappointed in the amount that was awarded to me.

March 25, 2024
Unprompted review
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Reply from Milberg London LLP

Dear Jock
Thank you for the review. We’re sorry to hear you were disappointed. Please contact our team at clientcare@milberg.co.uk if you have any specific questions regarding your compensation.
Milberg

Rated 3 out of 5 stars

VW claim

Whilst I am very grateful for the pay out, I found the process very clunky, I received phone calls asking me to complete forms that I never received, then out of the blue a message on What’s ap which I had never given you advising me time was running out to claim the money.
There are so many scams on the internet etc. that to verify this was ok was difficult.

March 25, 2024
Unprompted review
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Reply from Milberg London LLP

Hi Anne
Thank you for your feedback. We have attempted to contact clients through several methods to ensure they are informed and can engage where necessary. We have contacted you through WhatsApp using the number that you provided upon sign up. We apologise for any technical difficulties you may have experienced throughout the Claim, but are glad we got there in the end.
Milberg

Rated 5 out of 5 stars

It took a while

It took a while, as was expected, result was worth waiting for. Thank you.

December 14, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Helen
Thank you for having faith in us to get a positive result!

Rated 5 out of 5 stars

Imy compensation claimwas unsure about going ahead with…

I was unsure about going ahead with this claim friends said it might be a scam but I decided to take the plunge. So glad I did I have had a good experience from this firm they made everything so easy and got me the compensation I was entitled to so win fir both of us.

September 30, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Gladys

Thank you for taking the time to leave a positive review! We appreciate your acknowledgment of our teams' efforts.

Rated 1 out of 5 stars

This company is misleading when you…

This company is misleading when you think your trying to get the payment from the ps4 lawsuit your actually opting out of getting it I have emailed them with no response

March 15, 2024
Unprompted review
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Reply from Milberg London LLP

Dear Maximilian,

Thank you for taking the time to share your concerns. We are truly sorry to hear about your experience.

To clarify, the claim is ongoing, so no payments are being made at this stage. It could be several years before the claim concludes and consumers receive compensation (if we are successful).

We take your feedback seriously and would love the opportunity to address your concerns directly and ensure that your issues are resolved to your satisfaction. Although you mentioned that you've emailed us without receiving a response, we are concerned to hear this as your email didn’t reach us. Please could you reach out to us directly at info@playstationyouoweus.co.uk or let us know the best way to contact you? Our dedicated team are here to answer any further queries or concerns you may have that might not be addressed in our FAQs (www.playstationyouoweus.co.uk/faqs/).

Also, it seems that you submitted an opt-out webform on the claims website (www.playstationyouoweus.co.uk). If you do not wish to be part of the Class or receive compensation if this claim results in a damages award, there is nothing for you to do. However, if you would like to remain in the Class, please do let us know and we would be happy to add you back into the Class. The Class definition can be found here: www.playstationyouoweus.co.uk/faqs/#proposedClassDefinition.

Thank you again for bringing this to our attention. We are committed to ensuring a positive experience and we look forward to the opportunity to make things right for you.

Kind regards,

Milberg London LLP

Rated 1 out of 5 stars

Said I'd won my claim but received no…

Said I'd won my claim but received no money

March 19, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Susan. We have an update on your claim for you. Please could you email vwclaim@milberg.co.uk just so we can confirm your email address, and someone will get back to you with an update. Thank you.

Rated 5 out of 5 stars

Claim made so easy.…

Thankyou so much Milberg for everything that you have done.
In these days of scams, fraud or what ever you want to call it, what a refreshing experience to have been contacted by a true honest company that made my claim so confidential and completed with the minimum of stress. You are superb Milberg!!!

February 29, 2024
Unprompted review
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Reply from Milberg London LLP

Hi Kevin, thank you for taking the time to leave a positive review! We appreciate it.

Rated 5 out of 5 stars

you are ayou are a good team and you give all your effort to help people, you are good and hardworking.....thank you for the help you are helping me....I look forward to the end of the case...thank yo

you are a good team and you give all your effort to help people, you are good and hardworking.....thank you for the help you are helping me....I look forward to the end of the case...thank you very much for your help. ..

February 12, 2024
Unprompted review
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Reply from Milberg London LLP

Hi Gheorghe, Thank you for taking the time to leave a positive review!

Rated 5 out of 5 stars

Professional service and quick to…

Professional service and quick to respond to questions.
I have no hesitation in recommending.

February 9, 2024
Unprompted review
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Reply from Milberg London LLP

Hi Mark, We are grateful and really appreciate you taking the time to share your positive experience with us!

Rated 5 out of 5 stars

I'm very happy with the service

I'm very happy with the service, easy communication.

January 26, 2024
Unprompted review
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Reply from Milberg London LLP

Dear Jay,

Thank you for recognising our hard work and taking the time to leave a positive review!

Rated 1 out of 5 stars

SCAM Instagram Advert for DPF Faults…

SCAM Instagram Advert for DPF Faults Claim I fell for it, put my car reg in and up pops £11-13k then asked for details from me & my email address. Then it says my claim has been accepted but in reality it a waiting list for IF a claim is ever brought forward. So basically it is a data harvesting exercise promising people nice sums of money for their details SCAM SCAM SCAM

January 14, 2024
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Dear Sue

Thank you for taking the time to leave feedback.

We are a legitimate law firm, regulated by the Solicitors Regulation Authority (“SRA”). You are able to verify this by locating the SRA’s clickable logo in the footer of our webpages (https://milberg.co.uk/). Only regulated law firms can display this logo and the SRA will also notify you if a law firm’s website is verified.

In order for us to check the website you signed up to via an Instagram advertisement is legitimately connected to our Firm, please could you confirm by email which website you were directed to and gave your details to, and if you have any screenshots of the advertisement and/or website, please do send these to us so that we can then investigate the legitimacy of the website and confirm if it is related to our JLR DPF claim.

Further, please do email our dedicated Client Care team at clientcare@milberg.co.uk with the email address that you used to sign up to the JLR DPF claim. If you did sign up with us, this will assist us in locating your claim and we can then better answer any queries you may have. Our clients receive periodic case updates by email, so please do check your spam/junk folders for this.

Finally, we represent many thousands of clients on this specific group litigation claim. Whilst your individual claim may have been added amongst our wider client base, the wider litigation process can be slow-moving. This is the intrinsic nature of group litigation. We estimate claims take 3 to 5 years. All claims are dealt with simultaneously within these group litigation claims. As the litigation progresses, more information will also be revealed regarding the specific vehicles that have been affected by faulty DPF software. Please be assured that we are making progress and believe we will get there in the end!

Kind regards

Milberg London LLP

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