Milberg London LLP Reviews 

1,395
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

A big thank you to Milberg they did call many times before im sure it was about 4 years ago. She said if you don’t claim money goes back to a circulation. So I made a note of it than I called you have... See more

Company replied

Rated 5 out of 5 stars

Milberg tracked me down even though I changed my email address and contact number many years later. The process took abit longer however they gave fantastic customer service and the staff were very... See more

Company replied

Rated 5 out of 5 stars

My husband filled in original form and felt he hadn't supplied enough information. So to be honest we'd forgotten about it. We were v pleasantly surprised when we recieved a payment. I did send an ema... See more

Company replied

Rated 5 out of 5 stars

Didn’t have to do anything apart from answer some questions over the phone & just when I was thinking I have not heard from Milberg I see the money deposited in my account . Couldn’t have timed it bet... See more

Company replied

Company details

  1. Law Firm
  2. Lawyer
  3. Legal Services

About Milberg London LLP

Written by the company

Milberg London LLP is a law firm instructed in some of the most significant multiparty cases ever to be heard before the courts in this jurisdiction.

We also have a strong private client practice and are genuinely conflict-free. Our team is well-placed to resolve complex, high value commercial disputes for clients.

We are a close team that love what we do. Using the legal system to try and unpick injustice motivates us all on a daily basis.

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,395)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely excellent from your adviser…

Absolutely excellent from your adviser Anne. Very knowledgable lady had all the information I required to help me through the process. Not just helpful but has a great understanding of my concerns and answers to my questions. Extremely helpful.

December 1, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Ron - Thank you for taking the time to leave us your feedback. Our team will be pleased to read you were happy with your experience and we will pass on your positive comments.

Rated 1 out of 5 stars

I've submitted an initial enquiry and…

I've submitted an initial enquiry and keep receiving text messages asking me to complete the sign up process. When I click in the link the page cannot be found. I'm unable to contact anyone regarding this matter. Very frustrating

November 1, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Leon - Please accept our apologies for the technical difficulties you are currently experiencing. Please email clientcare@milberg.co.uk and indicate which claim you are attempting to sign up to, and one of our agents will be on hand to assist you.

It would be helpful if you could also provide screenshots of the error messages you are seeing, so that we can better understand the issue. We will then be in a better position to help you. We look forward to hearing from you.

Milberg London LLP

Rated 5 out of 5 stars

Professionalism

Keeping clients informed

October 31, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Helen - Thank you for the review! As some of our cases are currently the largest claims passing through the legal system, we find our updates are the best way to ensure our clients are fully informed and up to date on the progress of their claims.

Rated 2 out of 5 stars

It’s been nearly 3/4 years I put in my…

It’s been nearly 3/4 years I put in my claim with Mercedes and every couple of months I’m asked for more information to be uploaded, it seems to be an never ending battle

October 25, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Jodie - thank you for getting in touch with us. Yes, unfortunately the litigation process is intrinsically slow, not least because this is the largest group action working its way through the Court system at the moment. We estimate claims take 3 to 5 years. No claimants in the Group Litigation Order have received compensation yet as the central case against Mercedes-Benz is on-going. Please be assured that we are making progress and believe we will get there in the end. Do stick with us!

Rated 5 out of 5 stars

The whole process so far has been…

The whole process so far has been straight forward to follow and use

October 26, 2023
Unprompted review
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Reply from Milberg London LLP

Hi William - We appreciate you have recognised how streamlined and straightforward our process is. Thank you! Our team will continue to make the process easy for you whilst representing you in your legal claim. We will continue to keep you updated!

Rated 5 out of 5 stars

A company which is easy to deal with

A company which is easy to deal with. They ask the client exactly which information needs to be sent to them and updates me on the claim.

October 3, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Stan - Thank you for your feedback of your positive experience with our process. We will continue to keep you updated as the claim progresses!

Rated 5 out of 5 stars

Helpful and informative

Helpful and informative.
And very patient!

October 25, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Vivien - Thank you so much for sharing your positive experience with us!

Rated 5 out of 5 stars

Emissions Claim

Anne Buckingham was extremely helpful in guiding us how to send the documents she required to process our claims emmision. She was very patient and professional.

October 19, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Paul - Thank you, we will pass your review to Anne! We are keen to ensure that all clients feel they can request help or guidance and that they have the confidence that they will receive assistance when needed.

Rated 5 out of 5 stars

GREAT SERVICE KEEPING US UP TO DATE

GREAT SERVICE KEEPING US UP TO DATE
LEANNE WATKINS

October 18, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Alan - Thank you for taking the time to leave us your feedback. Leanne and our team will be pleased to read you were happy with your experience and we will pass on your positive comments.

Rated 5 out of 5 stars

Good communication

Good communication, albeit it sounds like it’s a long drawn out process, but you’ve got to be in it to win it. Hopefully I should get a good result. Fingers crossed.

October 6, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Stephen - Yes, it is a long process! Thank you for recognising this and taking the time to review. We will continue to keep our clients fully updated on the progress of their claims, so please keep an eye out for our generic updates!

Rated 5 out of 5 stars

Prompt response…

Clear information and a prompt response to my query.

October 3, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Eric - Thank you for recognising our hard work and taking the time to leave a positive review!

Rated 5 out of 5 stars

Superb communications with this…

Superb communications with this company. So far I’m impressed

October 2, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Wyn - We appreciate you taking the time to recognise the effectiveness of our periodic updates. Thank you!

Rated 5 out of 5 stars

Very helpful

Very helpful, good communication

October 2, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Paul - We appreciate the positive review!

Rated 5 out of 5 stars

Highly Recommended

I am very happy with the serviced offered and being kept informed with the updates on my case, I would highly recommend Milberg and their service offered

October 2, 2023
Unprompted review
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Reply from Milberg London LLP

Hi Andrew - We are grateful and really appreciate you taking the time to share your experience / feedback with us.

Rated 4 out of 5 stars

Very pleased with the swift response to…

Very pleased with the swift response to my query, response within one working day.

October 2, 2023
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Hi Roger - Thank you for your feedback of your positive experience with our process. We will continue to keep you updated as the claim progresses!

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